Panasonic KX-TG2631 Operating Instructions Manual
Cordless answering system
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Also See for KX-TG2631:
- Operating instructions manual (75 pages) ,
- Quick manual (8 pages) ,
- Quick manual (8 pages)
Table of Contents
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Model shown is KX-TG2631.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.
Operating Instructions
Model No.
Answering System with Two Handsets
Model No.
2.4 GHz Digital Cordless
Answering System
KX-TG2631
2.4 GHz Digital Cordless
KX-TG2632
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Table of Contents
Related Manuals for Panasonic KX-TG2631
Summary of Contents for Panasonic KX-TG2631
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Page 1: Operating Instructions
Charge the handset battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico. Operating Instructions 2.4 GHz Digital Cordless Model No. -
Page 2: Table Of Contents
Multi-unit Operation Intercom ......40 For assistance, please visit http://www.panasonic.com/phonehelp Transferring calls between handsets, conference calls ....41 Registering a handset. -
Page 3: Introduction
Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. -
Page 4: About These Operating Instructions
Introduction About these operating instructions These operating instructions can be used for KX-TG2631/KX-TG2632. Descriptions of the multiple handsets and charger KX-TG2632 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2632 only. -
Page 5: Accessory Information
Telephone line cord Battery Handset cover Charger *1 Both of the AC adaptors function well with the base unit and charger. *2 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/phonehelp Quantity Order number KX-TG 2631W PQLV19Y or... - Page 6 Accessory item Belt clip Sales and support information L To order replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. For assistance, please visit http://www.panasonic.com/phonehelp Order number HHR-P105 KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98...
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Page 7: Important Safety Instructions
10. Never push any objects through slots in the product. This may result in the For assistance, please visit http://www.panasonic.com/phonehelp risk of fire or electric shock. Never spill any liquid on the product. 11. To reduce the risk of electric shock, do not disassemble the product. - Page 8 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211- 7262). Medical L Consult the manufacturer of any...
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Page 9: For Best Performance
For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. -
Page 10: Preparation
Connect the telephone line cord until it clicks into the base unit (A) and telephone line jack (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV19 or PQLV255. Hook (120 V AC,... -
Page 11: Setting Up The Handset
Noise filter For assistance, please visit http://www.panasonic.com/phonehelp Setting up the handset Connecting the charger Available model: KX-TG2632 L Use only the included Panasonic AC adaptor PQLV19 or PQLV255. (120 V AC, 60 Hz) To single-line telephone jack (RJ11C) Bottom of the charger Fasten the AC adaptor cord to prevent it from being disconnected. -
Page 12: Battery Charge
Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover. Important: L Use only the rechargeable Panasonic battery noted on page 6. For assistance, please visit http://www.panasonic.com/phonehelp Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. - Page 13 Battery icon Battery level Fully charged Medium Flashing: needs to be recharged. Empty For assistance, please visit http://www.panasonic.com/phonehelp Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use. Panasonic battery performance Operation...
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Page 14: Controls
C Display D {GREETING REC} (Recording) E {ERASE} F {STOP} G CHARGE indicator H {GREETING CHECK} I {ANSWER ON} ANSWER ON indicator *1 KX-TG2631 *2 KX-TG2632 For assistance, please visit http://www.panasonic.com/phonehelp GREETING GREETING ANSWER ON CHECK CHECK ERASE ERASE STOP STOP... - Page 15 I Ringer indicator Message indicator J Receiver K Display L {MENU} M {OFF} N {MUTE} {CLEAR} For assistance, please visit http://www.panasonic.com/phonehelp O {HOLD} {INTERCOM} P Microphone Q Charge contacts Note: L Some operations not mentioned above are displayed as soft key selections during operation (page 16).
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Page 16: Displays
Example: Unit keys: {C}, {OFF}, etc. Soft keys: {Rcvd calls}, {Phonebook}, {Flash}, etc. For assistance, please visit http://www.panasonic.com/phonehelp Displays Base unit display items Displayed Meaning item Flashes when message memory is full. -
Page 17: Setting The Unit Before Use
Handset display items Displayed Meaning item Voice enhancer is on. Battery level For assistance, please visit http://www.panasonic.com/phonehelp Setting the unit before Display language The default setting is “English”. {MENU} i {0}{8} Select the desired setting. Press the right soft key to save. i... - Page 18 Press {AM/PM} to select “AM” or “PM”. i {Save} i {OFF} Note: L If you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction. For assistance, please visit http://www.panasonic.com/phonehelp...
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Page 19: Making/Answering Calls
L To switch to the receiver, press {C}. Adjusting the receiver/speaker volume Press {^} or {V} repeatedly while talking. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list. -
Page 20: Answering Calls
Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Useful features during a call HOLD button This feature allows you to put an outside call on hold. - Page 21 You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing.
- Page 22 Call share Available model: KX-TG2632 This feature allows the handset to join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. For assistance, please visit http://www.panasonic.com/phonehelp...
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Page 23: Phonebook
T U V 8 w x y z W X Y Z 9 0 Space For assistance, please visit http://www.panasonic.com/phonehelp L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. -
Page 24: Chain Dial
{Next} i {Save} i {OFF} Erasing items in the phonebook Find the desired item (page 23, 24). {CLEAR} i {Yes} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. -
Page 25: Copying Handset Phonebook Items
Copying an item {MENU} i {#}{1} Find the desired item (page 23, 24). i {Send} Press {OFF} after the long beep. Copying all items {MENU} i {#}{2} Press {OFF} after the long beep. For assistance, please visit http://www.panasonic.com/phonehelp Phonebook... -
Page 26: Caller Id Service
This lets you know if you should view the caller list to see who called while you were out. For assistance, please visit http://www.panasonic.com/phonehelp Private name display When caller information is received and it matches a phone number stored in the phonebook, the stored name is displayed and logged in the caller list. -
Page 27: Caller List
L A Q is displayed next to items which have already been viewed or answered. For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Editing a caller’s phone number before calling back... - Page 28 Erasing selected caller information Press {^} or {V} to enter the caller list. Select the desired item. {CLEAR} i {OFF} Erasing all caller information Press {^} or {V} to enter the caller list. {All erase} i {Yes} For assistance, please visit http://www.panasonic.com/phonehelp...
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Page 29: Programming
{Save} i {OFF} Main menu Message play Ringer setting Date and time Voice enhancer Caller IQ Copy phonebook Customer support For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu 1 – Ringer volume Ringer tone Interrupt tone – – View Info.? Get new Info.? - Page 30 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset (KX-TG2632). *2 See the leaflet included with this unit for more information. *3 KX-TG2632 For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu 1 Set answering Message alert...
- Page 31 Message alert Message play Recording time Registration Remote code For assistance, please visit http://www.panasonic.com/phonehelp Note: L In the following table: – < > shows the default setting. – If “System setting” column is checked, you do not need to program the same item using another handset (KX- TG2632).
- Page 32 “A”. *8 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first. For assistance, please visit http://www.panasonic.com/phonehelp Feature Setting code code {2}–{7}: 2–7 rings <4>...
- Page 33 Programming Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i “Customer support” i {Select} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp...
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Page 34: Answering System
ANSWER ON indicator lights. L When the answering system is turned off, the ANSWER ON indicator turns off. For assistance, please visit http://www.panasonic.com/phonehelp Screening calls While a caller is leaving a message, you can listen to the call through the base unit’s speaker. -
Page 35: Listening To Messages Using The Base
(page 39) is set to “Greeting only”, messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again. For assistance, please visit http://www.panasonic.com/phonehelp Answering System Listening to messages using the base unit When new messages have been recorded, the MESSAGE indicator on the base unit flashes. -
Page 36: Listening To Messages Using The Handset
Operate the answering system by following the guidance as necessary. For assistance, please visit http://www.panasonic.com/phonehelp Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to the message. -
Page 37: Remote Operation
When finished, hang up. Note: L You can ignore the voice guidance and control the unit using remote commands (page 37). For assistance, please visit http://www.panasonic.com/phonehelp Answering System Voice guidance During remote operation, the unit’s voice guidance prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. -
Page 38: Answering System Settings
Call your phone number. When the answering system picks up, press {*} to skip the greeting message and record your message after the beep. For assistance, please visit http://www.panasonic.com/phonehelp Answering system settings Remote code A remote code must be entered when operating the answering system remotely. -
Page 39: Message Alert
– Change the ring count of the Voice Mail service so that the answering system can answer the call first. To do so, consult your telephone company. For assistance, please visit http://www.panasonic.com/phonehelp Answering System Caller’s recording time You can change the maximum message recording time allotted to each caller. -
Page 40: Multi-Unit Operation
To end the intercom call, press {LOCATOR/INTERCOM}. Answering an intercom call Handset Press {C} to answer the page. To end the intercom call, press {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp Base unit Press {LOCATOR/INTERCOM} to answer the page. To end the intercom call, press {LOCATOR/INTERCOM}. -
Page 41: Transferring Calls Between Handsets, Conference Calls
To end the intercom call, press {1} or {2}. Note: L When the ringer volume is set to off, the handset rings at the low level for intercom calls. For assistance, please visit http://www.panasonic.com/phonehelp Multi-unit Operation Transferring calls between handsets, conference calls Available model:... -
Page 42: Registering A Handset
Lift the handset from the charger before registering. Handset: {MENU} i {0}{0} For assistance, please visit http://www.panasonic.com/phonehelp Base unit: Press and hold {1} or {2} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. -
Page 43: Useful Information
2 may vary depending on the size of the wall phone plate installed. 83 mm 102 mm inches) (4 inches) For assistance, please visit http://www.panasonic.com/phonehelp Charger Available model: KX-TG2632 Drive the screws (not included) into the wall using the wall template as a guide. -
Page 44: Headset (Optional)
Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 6). L Headset shown is KX-TCA86. Switching a call between the headset and speakerphone To switch to the speakerphone, press {s}. -
Page 45: Error Messages
System is busy. Please try again later. *1 KX-TG2632 For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The called base unit is in use. L Another handset or the called handset is in use. L The handset you tried to copy phonebook items to is in use. -
Page 46: Troubleshooting
7 continues to flash, or 8 is displayed. The handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Make sure the battery is installed correctly and fully charged (page 12). L Check the connections (page 10). L Unplug the base unit’s AC adaptor to reset the unit. - Page 47 I cannot page the handset. I cannot page the base unit. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antenna.
- Page 48 I cannot dial the phone number edited in the caller list. For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s}.
- Page 49 The message indicator on the handset flashes. *1 KX-TG2632 For assistance, please visit http://www.panasonic.com/phonehelp Cause/solution L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service.
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Page 50: Fcc And Other Information
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a For assistance, please visit http://www.panasonic.com/phonehelp decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone... - Page 51 For assistance, please visit http://www.panasonic.com/phonehelp Useful Information Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer’s...
- Page 52 Other non- tested belt-clips or similar body-worn accessories may not comply and must be avoided. The product must not be collocated or operated in conjunction with any other antenna or transmitter. For assistance, please visit http://www.panasonic.com/phonehelp Notice...
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Page 53: Specifications
L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/phonehelp 5 °C – 40 °C (41 °F – 104 °F) 2.4 GHz – 2.48 GHz Approx. -
Page 54: Customer Services
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 55: Warranty
If your telephone (identified in your Operating Instructions) does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair... - Page 56 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...
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Page 57: Index
Dialing mode: 17 Display Contrast: 31 Language: 17 E Error messages: 45 F Flash: 21 Flash time: 32 For assistance, please visit http://www.panasonic.com/phonehelp G Greeting message: 34 H Handset locator: 40 Headset, optional: 44 Hold: 20 Intercom: 40 Interrupt tone: 31... - Page 58 Index Volume Handset ringer: 32 Receiver: 19 Speaker: 19 W Wall mounting Base unit: 43 Charger: 43 Warranty: 55 For assistance, please visit http://www.panasonic.com/phonehelp...
- Page 59 Notes For assistance, please visit http://www.panasonic.com/phonehelp...
- Page 60 L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.