Clear Space; Frequently Asked Questions - Quadra-Fire SANTAFEI-MBK Owner's Manual

Santa Fe Pellet Insert
L. Clear Space
Mantel: Avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage these objects.
NOTICE: Clearances may only be reduced by means ap-
proved by the regulatory authority having jurisdiction.
WARNING
Fire Risk.
Do NOT place combustible objects in front of the
appliance. High temperatures may ignite cloth-
ing, furniture or draperies. Maintain a minimum
clearance of 3 feet (914mm) in front of appliance.
M. Frequently Asked Questions
1. Metallic noise
2. Ash build-up on glass
3. Glass has turned dirty
4. Fire has tall fl ames with black tails and is lazy
5. Excessive smoky start-up
6. Large fl ame at start-up
7. Mechanical Noise
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
10
ISSUES
Visit www.quadrafi re.com to fi nd a dealer.
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
Fire Risk.
Keep combustible materials, gasoline and other
fl ammable vapors and liquids clear of appliance.
• Do NOT store fl ammable materials in the
appliance's vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL, KEROSENE,
CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO
START OR "FRESHEN UP" A FIRE IN THIS HEATER.
• DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS
SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.
• DO NOT USE CHEMICALS OR FLUIDS TO START THE
FIRE.
• Keep all such liquids well away from the heater while it is in
use.
• Combustible materials may ignite.
1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.
2. This is normal. Clean the glass.
3. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent clean-
ing of the glass is required.
4. The fl ame height adjustment needs to be reduced or
the fi repot needs cleaning. Heat exchanger or exhaust
blower needs cleaning.
5. Either the fi repot is dirty or there is too much fuel at
start-up and not enough air.
6. This is normal. Flame will settle down once the fi re is
established. Some smoke is normal.
7. The fl oor of the fi repot in the auto-clean system may
make some noise as it scrapes the ash into the ash
pan.
CAUTION
7019-229C
WARNING
SOLUTIONS
June 25, 2015