Error Message
Paper Jam [Front]
Paper Jam [Front,Rear] The paper is jammed in the machine. Remove the jammed paper by
Cause
The paper is jammed in the machine. Remove the jammed paper by
Troubleshooting
Action
following the steps in each section
below:
(MFC-J650DW)
Printer jam or paper jam
(MFC-J650DW) on page 106
(MFC-J870DW)
Printer jam or paper jam
(MFC-J870DW) on page 112
Make sure the paper length guide is
set to the correct paper size.
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine by following
the steps in each section below:
(MFC-J650DW)
Additional paper jam clear
operations on page 109
(MFC-J870DW)
Additional paper jam clear
operations on page 116
following the steps in each section
below:
(MFC-J650DW)
Printer jam or paper jam
(MFC-J650DW) on page 106
(MFC-J870DW)
Printer jam or paper jam
(MFC-J870DW) on page 112
Make sure the paper length guide is
set to the correct paper size.
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine by following
the steps in each section below:
(MFC-J650DW)
Additional paper jam clear
operations on page 109
(MFC-J870DW)
Additional paper jam clear
operations on page 116
B
99