Troubleshooting - NEC TT820e Owner's Manual

7. How Do You Get Warranty Service?
If Your Product requires warranty service, it must be
returned to an NEC Authorized Service Center along with
a description of the Product malfunction or difficulty. You
are required to substantiate warranty status with a dated
proof of purchase (as explained in item #3), inclusive of
Product's serial number (if applicable). The address of
the nearest NECAM Authorized Service Center may be
obtained by calling (800) 637-5917 or (972) 751-7500, or
by writing to: NEC America, Inc., Attention: Service
Support & Administration, 1621 Walnut Hill Lane, Irving,
Texas, 75038. NECAM assumes no risk for damage or
loss in transit.
If, in NECAM's sole opinion, the Product failure is not
covered under this warranty, or proof of purchase does
not meet the terms of this warranty, You will be notified
and Your authorization will be requested for any further
repair activity. Products repaired under warranty will be
returned to You, transportation prepaid.
8. How Does State Law Apply To This Warranty?
This warranty gives You specific legal rights, and You
may also have other rights which vary from state to state.
9. This Warranty Is The Entire Agreement.
Unless modified in writing, signed by both You and
NECAM, this warranty is understood to be the complete
and exclusive agreement.
If the power does not come on or stay on:
Make sure the battery is installed in the phone properly.
Be sure the contacts are clean on the battery and the
charger.
Battery charge may be too low for operation. Listen
for the low battery alarm or check battery level by
pressing FCN + 8.
If the power comes on, but the phone does not work:
Check the NO Service (NO SVC) message, you might be
out of the cellular service area.
Make sure that the antenna is extended to its full length.

TROUBLESHOOTING

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REV: LW012097