Canon imageRunner iR2270 Service Manual page 57

Message Error
code
No display #834
SMTP server #839
authentication
error
SSL error(SMTP #841
Send)
SSL error(SMTP #842
Send)
SMTP #843
authentication
error
Cause
MDN error notification
received. The MDN error
notification is sent to the
transmission source as a
transmission result in the mail
header when the final
processing of a mail sent in I-
Fax Full mode fails in the iR
reception machine.
Error occurred with password,
user name and/or account
when attempting SMTP
AUTH transmission.
Because there is no encoding
algorithm in common with the
mail server, error occurred
when attempting SSL encoded
transmission.
The mail server has requested
client authentication, which is
an unsupported function, and
an error was generated when
SSL transmission was
attempted.
In SMTP authentication using
GSSAPI, there is a significant
difference (more than 5
minutes) in the time set in the
KDC (Key DistributionCenter)
server and that set in the iR,
causing SMTP authentication,
using GSSAPI, to fail.
Remedy
- Programme the transmission other party
conditions so that they can be processed by
the receiver.
- Check that the receiver memory is not
full.
- Correct the cause of reception image
decoding failure.
- Check SMTP authentication user name,
password.
- Check SMTP server account.
- Stop SSL encoded transmission.
- Change mail server settings and add
encoding algorithm.
- Change the mail server settings so that
client authentication is not requested.
- Stop using SSL encoded transmissions.
- Correct the time settings on the machine.
- Check the time zone and summer time
settings.
- Correct the KDC server time settings.
Chapter 4
4-15