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Support and Information
Terminal Information
Model: this displays the UT model number.
Class: this indicates the UT Class, such as Class 11
for a land mobile terminal or Class 10 for high gain
land mobile terminal.
IMEI: This displays the IMEI (serial) number of the
UT.
Software Version: This displays the current version
of software that is running on the UT.
SIM Information
IMSI: This displays the IMSI number of the SIM card
in the UT. If is the IMSI is not displayed, it indicates
that there is a problem reading the SIM card, e.g.
because there is no SIM, it is installed incorrectly or
PIN must be entered.
APN: This is read directly from the SIM card.
Subscriber Phone Number: this field displays the
MSISDN or phone number for the terminal's voice
service. The number is only displayed if the number
was configured in the SIM by your service provider.
Even if no number is shown, the service may still be
active because this field is just for your information
and is not required for the service to operate.
Terminal Support – contact information retrieved from the
SIM card.
Website
Telephone
E-Mail
Troubleshooting
Terminal Log Files: This allows you to extract and save any
of the following log files for troubleshooting purposes:
System Log
Event Log
Packet Log
Using the Web UI
3004128-0001 Revision C
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