Chexpress Cx30 Frequently Asked Questions; How Many Checks Per Minute Should My Cx30 Scan; Why Am I Getting Skewed Or Short Images; What Is The Led Status Light Sequence - Digital Check CheXpress CX30 User Manual

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CheXpress CX30 User Manual
Rev 041715

CheXpress CX30 Frequently Asked Questions

How Many Checks Per Minute Should My CX30 Scan?

The CX30 is a manual feed scanner and its performance is dependent upon the operator. The CX30 has a
rated speed of approximately 30 documents per minute (DPM) in scan and return mode. Actual throughput will
vary depending on the PC configuration, physical size of the items scanned, mode of operation etc.

Why Am I Getting Skewed or Short Images?

If you notice that the images are skewing or coming up short, pay attention to inserting the documents flat into
the 'Entry Tray' and sliding them into the path. Documents inserted with a tilt or skew can be pulled into the
scanner tilted and can cause image quality issues.

What is the LED Status Light Sequence?

The proper LED sequence is for the LED to turn 'Red' when the 'Power Supply' and 'USB' cables are
connected to the scanner and to an outlet and the PC. This is followed by the LED turning 'Green' once the
application or scanning software is running and detects the scanner. If the LED does not turn 'Red', check the
'USB' and 'Power Supply' cable connection and the power source.

What About Avoiding MICR Read Head Interference?

Keep the CX30 'Power Supply' and others, small desk fans or similar devices at least 6-12 inches away from
the scanner to keep them from interfering with the magnetic read head.

When Should the CX30 Be Cleaned?

The recommended cleaning cycle is only as needed. A typical cycle is every few months. See the 'CheXpress
CX30 Routine Maintenance' section for specific instructions on how to properly clean the CX30.

How Long Does the Ink Cartridge Last?

Once opened, the practical life of the ink cartridge is six to twelve months depending on usage and
environment. However, the rated character yield on the inkjet cartridge is between 5-7 million characters. Do
not shake or drop the cartridge which can cause the printing to fail. Digital Check recommends keeping a spare
cartridge on hand in case the current cartridge cannot be used.
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