Troubleshooting - StarTech.com DVI2DVI Instruction Manual

T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g
If you're having difficulty using the video scaler, try the following solutions based on the
nature of the problem.
No image is being shown on the display.
1) Ensure the video scaler is plugged in and receiving power. One LED indicator on the
front panel will be lit when the switch is receiving power.
2) Try selecting another input on the display and verify which input the scaler is
connected to. Most displays will have their A/V inputs marked with a number, so
ensure the input selected on the screen matches the physical connection between the
scaler and the display.
3) Verify cable connections between the input device, video scaler and display are snug.
Video quality is poor.
1) Verify cable connections between the input device, video scaler and display are snug.
2) Using lengthy cables may cause signal degradation. Try to locate the scaler as close
to the input device and display, as possible.
3) Enter the Picture Adjust sub-menu, ensure that Contrast, Brightness and Color are
set appropriately.
4)Ensure that the proper input signal is selected in the Input Setup sub-menu.
Instruction Manual
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