62 | LIMITED WARRANTY FOR BOSCH THERM 1210 ESC TANKLESS WATER HEATERS
FOR BOSCH THERM 1210 ESC TANKLESS WATER HEATERS
16.1 Limited warranty for C 1210 ESC commercial model
This limited warranty is provided by Bosch Thermotechnology Corp.
(BTC) and covers model C1210ESC (hereinafter referred to as "Water
Heater"). This warranty is provided as long as the Water Heater remains
in the possession of the original purchaser and installed at its original
place of installation.
HEAT EXCHANGER -Limited Warranty
BTC warrants that the heat exchanger will remain free of leaks for Five
(5) years from the date of original installation provided that the heat
exchanger is properly maintained by a qualified heating contractor and
the other conditions of this warranty are met. If during this time a leak
occurs and BTC determines that this leak is the result of a defect in
workmanship or materials, BTC, will replace the heat exchanger.
However, if the Water Heater is used within an approved hot water
recirculation system and supplied with circulated water, the heat
exchanger warranty is limited to three (3) years from the date of original
installation. If the Water Heater is installed in other than a single family
dwelling, the heat exchanger warranty is limited to five (5) years from
date of original installation.
OTHER WATER HEATER PARTS
If any other part fails with five (5) years after original installation, BTC
will furnish a replacement part fee of charge.
The Water Heater may be delivered with components not manufactured
by BTC ("Other Components). Other Components are warranted by
their manufacturer. BTC also will warrant the Other Components to be
free from defects in workmanship and material for one year from the
date of installation, provided they are installed and properly maintained
by a qualified heating contractor and the other conditions of this
warranty are met. If a defect exists in the Other Components, BTC will
repair or replace them, if BTC determines that a defect in workmanship
or materials exists.
SERVICE LABOR COSTS
This warranty provides labor costs, at BTC approved rates, for one (1)
year from the date of original installation, provided it is installed and
properly maintained by a qualified heating contractor and the other
conditions of this warranty are met.
ITEMS NOT COVERED
This limited warranty does not cover the following circumstances:1.
Components or parts not provided by BTC.2. Serviceable items and
normal maintenance as required per the Installation Manual.3. The
workmanship of any installer. BTC disclaims and does not assume any
liability of any nature for unsatisfactory performance caused by
improper installation, repair or maintenance.4. Any labor or material
costs for removal, reinstallation, repair and replacement of the defective
component or part unless otherwise provided above.5. Transportation
to BTC, if necessary.6. Damage caused by operation of the Water Heater
in a corrosive atmosphere, scale depots and/or highly mineralized or
unsoftened water supply, electrical failures, flooding, or acts of God.7.
Any Water Heater that has a failure of malfunction resulting from
operation with either the flame sensor rod or overheat sensor
removed.8. Damage caused by any attachment or modification to the
Water Heater, including any energy-saving device.9. Damage caused by
operation of the Water Heater at water temperatures exceeding the
maximum rating, or if the water is not supplied with potable water.10.
Shipping charges, delivery expenses or administrative fees incurred by
the purchaser in repairing or replacing the Water Heater.
6 720 644 887 (2013/02)
CONDITIONS OF WARRANTY
The warranty herein is void under the following circumstances:1. Failure
or malfunction resulting from improper or negligent operation, accident,
abuse, freezing, misuse, unauthorized alteration or improper
installation, repair or maintenance. See the Installation Manual for
installation and maintenance information.
2. Any Water Heater that is operated without a flame sensor rod or
3. Any Water Heater that is used or operated in a corrosive atmosphere
or at water temperatures exceeding the maximum rating, or if the Water
Heater is not supplied with potable water.
4. Work performed without prior authorization or approval and without
authorization/requisition number and without proper documentation
verifying compliance with above terms.
OTHER THAN THE OBLIGATIONS OF BTC EXPRESSLY SET FORTH
HERIN, BTC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BTC'S
SOLE OBLIGATION WITH RESPECT TO THE WATER HEATER AND
PURCHASER'S EXCLUSIVE REMEDIES ARE SET FORTH IN THE
FOREGOING LIMITED WARRANTY. BTC SHALL NOT BE LIABLE FOR
ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
SIMILAR DAMAGES INCLUDING, WITHOUT LIMITATION, INJURY OR
DAMAGE TO PERSONS OR PROPERTY OR DAMAGES FOR LOSS OF
USE, LOST PROFITS, INCONVENIENCE OR LOSS OF TIME.NOTE THAT
ANY REPAIRED OR REPLACED PRODUCT WILL BE WARRANTED FOR
ONLY THE UNEXPIRED TERM OF THE ORIGINAL WARRANTY.Some
states do not allow the exclusion of limitation of damages, or limitations
on how long an implied warranty lasts, so the above limitations and
exclusions may not apply to you.
WARRANTY CLAIMS PROCESS
If you have a warranty claim you should notify the heating contractor who
installed your Water Heater and ask that the contractor notify the
distributor from whom the contractor purchased the Water Heater. If
this action is not possible or you don't receive a response, contact Bosch
Thermotechnology Corp., 50 Wentworth Avenue, Londonderry, NH
03053. To process your claim, you will need a copy of your original
invoice or other proof of purchase and documentation showing the
original installation date and location. The alleged defective components
or parts must be returned to BTC in accordance with BTC procedure
then in force for handling goods returned for the purpose of inspection
to determine cause of failure (contact BTC if you have questions
regarding the return process). If BTC determines that the returned
components and/or parts are defective and that this warranty applies,
BTC will furnish the repaired or replacement components and/or parts
to an authorized BTC distributor who, in turn, will forward the
components and/or parts to the heating contractor who installed your
C 1210 ES/ESC