CUMMINS ALLISON JetScan iFX i100 User Manual page 18

These screens only appear on machines with:
• The ticket capture option.
• The DOCUMENT DATA CORRECTION ADJUSTMENT settings configured.
• TICKETS ON in the DOCUMENT CAPTURE SETUP MENU.
Condition
The machine cannot read
the bar code on a ticket.
Question marks denote all unidentified
characters.
Action
Correct the unidentified
characters and include the ticket in the
count by following these steps:
1. Press TICKET on the NO CALL screen.
The BAR-CODE CORRECTION screen
appears.
2. Remove the no call ticket from the
pocket. Hold the ticket so that the
validation number is visible.
3. Press PREV or NEXT to select the
character that will be corrected. Using
the validation number on the ticket
as a reference, enter the correct
characters by pressing the appropriate
numbers. When all validation number
characters have been entered, press
DONE to return to the main screen and
continue processing.
4. When DONE is pressed and some or all
of the characters in the string have not
been corrected, the VERIFY BAR CODE
screen appears. Do one of the
following:
• Return to the BAR-CODE
CORRECTION screen by pressing
EDIT BARCODE.
• Acknowledge that the ticket was manually returned to the hopper for
reprocessing by pressing TICKET PLACED IN THE HOPPER. This ticket will
not be included in the count.
• Press ACCEPT to correct the error at a later time with the optional Image
Management Software (IMS) or a third-party software provider. The ticket will be
included in the count.
18 | JetScan iFX ® i100 scanner | Stopping conditions and recovery steps
Ticket - no call screen
Bar-code correction screen
Verify bar code screen