Aastra ITE Agent User Manual page 90

Appendix I, Glossary
Term
Numeric Keypad
Line or Line Appearance
Line Select
Microphone
Multi-Line Phone
Numeric Feature Code
Off-Hook
On-Hook
Outgoing Calls
Park
PDI 1000
Pickup
Prime Line
Queuing
System (Telephone System)
M
76
M
Definition
A set of twelve buttons (0 through 9) and two symbols (*
and #).
An extension/directory number that appears on a phone.
A button on the phone that is assigned to an extension
(directory number.)
The built-in microphone, activated by the SPKR button,
provides the ability to use the phone without the handset.
The microphone is located on the lower front of the
phone in the right-hand corner
A phone having more than one extension number.
A Numeric Feature Code (two to four digits) is used to
access features on rotary phones that do not have a * or a
# symbol.
A term that indicates that the handset of the phone has
been removed from the switchhook or the SPKR button
has been turned on.
A term that indicates that the handset of the phone is
resting on the switchhook. The phone is hung-up or the
SPKR button is turned off. (See On-Hook Dialing)
Calls that are placed from an extension inside of the
system to a destination that is outside of the system.
A feature that allows a call to be placed in a temporary
hold state and assigned an extension number. The call
can be retrieved from any extension in the system by
dialing the number assigned to the call.
Provides an interface for 300 bps to 38.4 Kbps
asynchronous RS-232C data.
Allows calls that ring in at another extension to be picked
up at extensions that are members of the same Call
Pickup group.
The main extension on an ITE phone that is
automatically selected to place or receive calls when the
handset is lifted or the SPKR button is turned on. The
line button does not have to be pressed to make or
answer calls.
The process of placing calls in a holding pattern (a
waiting line) until an outgoing line is available. The
system assigns outgoing on the basis of priority or first
come/first served.
A term used in this guide that refers to Intecom telephone
switching systems.
Aastra – 2539-002