The companies producing these trademarks and registered trademarks control ownership of them. Make all inquiries concerning such trademarks directly to those companies. Aastra - 2568-004 techpubs@aastraintecom.com ITE-760 User Guide...
Contact 04/05 B. Marsh 08/04 L.Pritchett 01/04 Bev Marsh 06/03 Bev Marsh Description Rebranded to Aastra. Replaced old phone drawing with new for LED phones. Removed Analog Option Board Reference ITE-760 User Guide Procedures for ITE-760 use. Aastra – 2568-004...
Conventions Used In This Publication ...xiii References ... xiv Chapter 1 Basic Information... 1 ITE-760 Description ... 1 Features ... 1 Using the ITE-760 ... 2 The ITE-760... 2 Expansion Module Accessory ... 3 Recommendations and Safety ... 3 Connections ... 3 Environment ...
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Proprietary Information and Contents Other Keys... 6 Alphabetic Keypad ... 6 Key Lamp Symbols ... 7 Message Key Lamp ... 7 Ring Types... 8 System Tones... 8 System Voice Prompts... 9 Place a Call ... 9 Get Dial Tone ... 9 Place an Internal Call ...
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Display an Auto Dial Number... 28 Busy Override ... 28 Override a Busy Extension... 29 Buzz/Status ... 29 Place a Buzz Call to a Status User ... 30 Answer a Buzz Call from a Status User ... 30 Aastra - 2568-004 ITE-760 User Guide...
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Proprietary Information and Contents Place a Status Call to a Buzz User ... 31 Answer a Call from a Buzz User... 31 Call Forward ... 32 Program Call Forward ... 32 Turn Off Call Forward using Softkeys... 33 Other Softkeys Used with Call Forward ... 34 Set up Call Forward with the Feature Key ...
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Hotline ... 52 Use Hotline... 52 Intercom ... 52 Place an Intercom Call ... 53 Answer an Intercom Call... 53 Meet-Me Conference ... 54 Enter a Meet-Me Conference ... 54 Leave a Meet-Me Conference ... 54 Aastra - 2568-004 ITE-760 User Guide...
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Proprietary Information and Contents Lock and Unlock a Meet-Me Conference ... 55 Accept a Call Waiting During a Meet-Me Conference ... 55 Transfer an Outside Call to a Meet-Me Conference ... 56 Privacy Release... 56 Use Privacy Release ... 56 Cancel Privacy Release ...
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Store a Record from the Outgoing Calls Log in the Private Directory ... 80 Delete a Record from the Outgoing Calls Log... 81 Delete the Entire LNR Calls Log ... 81 System Name/Number Directory... 82 Dial a Party from the System Name/Number Directory ... 83 Aastra - 2568-004 ITE-760 User Guide...
About This Publication The ITE-760 User Guide describes the phone and its primary functions. Audience Any user of the ITE-760 telephone should reference this publication. Publication Organization This publication contains the following chapters. Chapter, Topic Chapter 1, Basic Information Chapter 2, Phone Settings...
In a step/action/result table, contains anything important that the action causes to happen. Title Description ITE-760 Quick Reference Abbreviated version of the User Guide Example The prompt may not display if … Use case sensitive commands to keep from destroying…...
The ITE-760 digital telephone gives you access to all services and features available on the PointSpan 6880 Series PBXs and additional features that are unique to the phone itself. Features The following are some of the features that the ITE-760 phone offers to a user. Feature Alphabetic Keypad Interactive Display...
The following are things to remember when using the ITE-760 phone: • The features on your ITE-760 phone are selected for your specific needs. Some features described in this guide may not be available to you on your phone. If you have any questions about the features on your phone, contact your system administrator.
R & TTE 1999/5/EC. Maintenance The ITE-760 telephone will retain its new appearance if you do not use any solvents or household cleaning products. Use a cloth dampened in slightly soapy water, and then wipe with a dry cloth.
Chapter 1, Basic Information ITE-760 Connections ITE-760 Connections ITE Digital Line Connector at the back of the phone Headset Connector Handset Connector NOT USED Expansion Module Connector Aastra – 2568-004...
Redial WXYZ PQRS Description The Navigator is made up of four direction keys and one central key. Description Used to display a selection or a record in a directory ITE-760 User Guide Display Dirctry Screen Message Lamp Softkeys Feature Buttons...
Key Symbol Alphabetic Keypad The ITE-760 is equipped with a 31-key alphabetic keypad that is located under the cover at the bottom of the phone. The keypad allows you to search the directories before calling a party, initiate calls by name, and enter text for messages.
There is at least one new message in your voice mailbox There are no new messages in your mailbox There are no new messages in your mailbox, but there is a new call in the Incoming Calls log ITE-760 User Guide...
Chapter 1, Basic Information Key Lamp Status Flash Ring Types There are three ring types. Ring Type One-ring pattern Two-ring pattern Three-ring pattern System Tones The following tones are heard on a PointSpan 6880 Series system. Sound Low-Pitched Tone High-Pitched Tone Medium-Pitched Tone BuzzBuzz BuzBuzBuzBuz...
All outgoing lines are busy. Your call is queued automatically and you may stay on the line. Result Lift the handset ITE-760 User Guide Description You have called an extension that is busy Another party is joining (as in a...
Chapter 1, Basic Information Place an Internal Call • If you have more than one extension on your phone, press the extension key that you want to use before lifting the handset or pressing the Speaker key. • If dial tone changes to a fast busy tone and then silence, you have waited too long before dialing.
Action Press End a Call Pressing the Step Action Press Aastra - 2568-004 Result Lift the handset Speaker key does not disconnect a call. Result Hang up the handset ITE-760 User Guide The call is answered The call is disconnected...
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Chapter 1, Basic Information Aastra – 2568-004...
"0" volume setting turns the volume off entirely. 16 Melodies A different ring melody for incoming calls from parties that are stored in the Private directory. Melody no. 8 is the default. 8 Levels "0" volume setting turns the volume off entirely. ITE-760 User Guide...
Chapter 2, Phone Settings Choose the Ring Melody and Volume Step Action Press Press Press Press Press Press Press Press Choose Privileged Ring Melody and Volume Step Action Press Press Press Press Result 4 Times Each time a key is pressed, the corresponding melody is played The display indicates the melody number...
Each time a key is pressed, the melody is played at the corresponding volume The display indicates the melody volume number The setting is confirmed and stored Exits the Programming function Result The volume is raised or lowered accordingly While in conversation ITE-760 User Guide...
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Chapter 2, Phone Settings Step Action Press Result The last volume change made is the volume that is stored A new beep volume each time a key is pressed Aastra – 2568-004...
The conversation is through the Speaker. Aastra - 2568-004 Result Hang up the handset within 6 seconds ITE-760 User Guide The Speaker key lamp is flashing for 6 seconds The Speaker key lamp goes on steady The conversation is heard through...
Chapter 3, Modes of Operation Step Action Mute The Mute key allows you to listen to a phone conversation while preventing others on the call from hearing you and can be used with the speaker, the handset, or a headset. The Mute key can also be used to monitor the line when you are put on hold.
Action Press Press Deactivate Hands Free Auto-Answer Step Action Press Aastra - 2568-004 ITE-760 User Guide Result 2-Beep confirmation tone HFA key lamp ON Speaker key lamp ON The feature is activated Silence Speaker Key lamp OFF You are ready for the next call...
Chapter 3, Modes of Operation Answer a Call with Hands Free Auto-Answer Activated Conditions: The handset remains onhook HFA is already activated Step Action Talk to the calling party End a Call with Hands Free Auto-Answer Activated Step Action The caller hangs up Press Result Ring and/or warning tone...
• A stored number cannot be erased, but you can remove or change a number by storing a new number over it. Aastra - 2568-004 ITE-760 User Guide Description The Directory and the Abbreviated Dial softkey The Abbreviated Dial feature key...
Chapter 4, Features Program an Abbreviated Dial Number Condition: The phone is on hook Step Action Press Press Press Press Press Result Dial the Abbreviated Dial reference number (0-9) Dial the Abbreviated Dial number including all access codes The display alternates between: If you have more than one extension on your phone, the display alternates between:...
Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the number Exits the programming function Result Only Dial the abbreviated dial reference number (0-9) ITE-760 User Guide Exits the programming function Extension key lamp ON The number is automatically dialed...
Chapter 4, Features Use the Abbreviated Dial Feature Key Step Action If you have more than one line: Press If you have only one line: Go directly to Step 2 Press Display Abbreviated Dial Numbers The Display feature key is used to display your Abbreviated Dial numbers. Step Action If you have more than one line:...
Aastra - 2568-004 Result Repeatedly Result To go off hook To hang up ITE-760 User Guide The Abbreviated Dial numbers are displayed sequentially: Display key lamp OFF Exits the Display function If you do not exit the Display function, it will time out after 5...
Chapter 4, Features Auto Dial The Auto Dial feature allows you to store one number of up to 28 digits for each Auto Dial feature key on your phone and dial the number by using that feature key. • One feature key is required for each Auto Dial number. •...
Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the number Exits the programming function Result Lift the handset ITE-760 User Guide The number is saved Exits the Auto Dial function The number is automatically dialed...
Chapter 4, Features Display an Auto Dial Number The Display feature key is used to display your Auto Dial numbers. Step Action Press Press You can press each Auto Dial key before exiting the Display function Press Busy Override The Busy Override feature allows you to interrupt a busy extension and break into the call.
Aastra - 2568-004 Result Lift the handset Dial the number of the extension ITE-760 User Guide Busy tone or call waiting tone If you are not allowed to override the extension, you will continue to hear a busy tone or Call Waiting...
Chapter 4, Features • An option to the Buzz/Status talking connection is the Buzz/Status-Alert Only option. • In a group of Status users, the first person to answer stops the ringing and blocks all others in the group from picking up the call. •...
Lift the handset The Status key lamp is flashing The Status line is ringing Result Lift the handset ITE-760 User Guide You are connected to the Status party Status key lamp ON The call is placed to the Buzz party...
Chapter 4, Features Call Forward The Call Forward feature allows you to temporarily redirect your incoming calls to another number. • Each extension on the phone must be forwarded separately. • If you have more than one extension, press the Extension key first. Program Call Forward Assign a call forward number to an extension to be used with the Call Forward feature key.
Press Press Press Press Aastra - 2568-004 Result Dial the call forward destination number Result ITE-760 User Guide Call Forward key lamp ON All calls will be forwarded to the new number Exits the Programming function Call Forward Key lamp...
Chapter 4, Features Step Action Press Press Other Softkeys Used with Call Forward Set up Call Forward with the Feature Key Step Action If you have more than one line: Press Press Result Description Cancels the current input and allows you to keep the prior setting Erases the last digit displayed and repositions the cursor Erases all digits and allows you to reenter the number...
Action Press Aastra - 2568-004 Result Result Continue to talk ITE-760 User Guide Call Forward key lamp OFF 2-beep confirmation tone Call Forward is canceled The call is marked and a notification is automatically sent to the system administration screen...
Chapter 4, Features Call Park The Call Park feature allows you to temporarily place a call on hold for a pre-set time limit. The call can be retrieved on any phone in the system. If the call if not retrieved within the time limit, the call automatically reverts back to the extension that parked the call.
Pick up a Call by Dialing the Extension Number Condition: A call is ringing in for a member of the Call Pickup Group Aastra - 2568-004 Result Lift the handset ITE-760 User Guide The caller is connected on your extension...
Chapter 4, Features Step Action Press Press Call Waiting The Call Waiting tones heard while you are on a call are: Call Waiting Tone One Short Ring Long Ring-Beep • If you choose not to answer the call waiting, the caller either continues to hear ringing or could be automatically forwarded to another extension, voice mail, or the operator, depending on the system design.
Press Aastra - 2568-004 Result Hang up Lift the handset Result ITE-760 User Guide The first party is placed on hold Extension key lamp flashing indicating a Caller 1 is on hold You are connected to Caller 2 Caller 2 is placed on hold...
Chapter 4, Features Step Action Repeat Step 1 to alternate between calls Return to the Holding Party when One Party Hangs Up Conditions: One party is disconnected, the other is still on hold Step Action Press Press Callback The Callback feature allows you to place a Callback on a busy internal extension or an extension that does not answer.
The Extension and Callback key lamps are flashing indicating that a callback is being returned. The three-ring system ring. Aastra - 2568-004 Result Lift the handset Dial the extension number Hang up ITE-760 User Guide Busy tone or call waiting tone Example display: 2-beep confirmation tone The callback is placed...
Chapter 4, Features Step Action Press Return a Callback It is not necessary to return a callback before using your phone. Conditions: The key lamp is flashing on the extension where the callback has been placed Step Action Press Press Display a Callback Step Action...
Conference Hold. Aastra - 2568-004 Repeatedly to find the Callback to cancel Repeatedly to find the Callback to cancel Result ITE-760 User Guide The dialing sequence has been canceled and you may start dialing again...
Chapter 4, Features • A member may leave a conference at any time by hanging up. If there are only 2 parties left, then the conference is dropped, and the call becomes a normal two-way call. • The conference warning tone (a system option) alerts members in the conference that another party is being added.
Aastra - 2568-004 Result Result Leave the conference Return to the conference Hang up when the display reads "In Conference" ITE-760 User Guide The conference is established Conference key lamp ON Long beep is played to those already in the...
Chapter 4, Features • Callback Queuing – See Queue for External Calls • Online Queuing - See Queue for External Calls Use Data Features To use the Data features you must have a Data feature key, a PDI-1000 type data interface, and a data destination to dial.
Use the Event Timer Step Action Press Press Aastra - 2568-004 ITE-760 User Guide Result Do Not Disturb key lamp Result Do Not Disturb key lamp Result Event Timer key lamp ON...
Chapter 4, Features Group Listen The Group Listen feature allows any person in a conference to add up to ten parties, in a listen only mode, to a conference. • A conference with group listeners can total 16 parties consisting of six full Conference members and 10 Group Listen members.
Place a Call on Hold Conditions: You are already on a call Aastra - 2568-004 Result You have rejoined the conference Description The "R" Key The Hold softkey The optional Hold feature key ITE-760 User Guide Conference entry warning tone (long beep)
Chapter 4, Features Step Action Press Press Press Retrieve a Party on Hold Condition: Caller 1 is on hold Step Action Press Press Press Place a Call when a Party is On Hold and Alternate Between Calls Condition: Caller 1 is on hold Step Action From dial tone:...
Initiate a Hotline Conference Call Step Action Press Wait on the line until one conference member answers Aastra - 2568-004 Result Result Result Lift the handset Dial the Hotline Conference Number ITE-760 User Guide Caller 2 is placed on hold Toggle between held calls...
Chapter 4, Features Accept a Hotline Conference Call If you place a party on hold to accept a Call Waiting that is a Hotline Conference call, you cannot return to the party on hold unless you hang up on the conference. Condition: Step Action...
Lift the handset Dial the Intercom number (1 or 2 digits) The Intercom line is ringing Result Lift the handset ITE-760 User Guide Silence Intercom key lamp ON On Intercom line The Intercom call is placed Intercom key lamp ON...
Chapter 4, Features Meet-Me Conference The Meet-Me Conference feature allows up to twelve parties to dial a designated number at a scheduled time for a conference call. No Conference key is required. • The Meet-Me conference can be reserved as one-time only or as a permanently scheduled call.
Wait for the phone to ring Press Aastra - 2568-004 Result Result Hang up Lift the handset Meet-Me conference number ITE-760 User Guide The conference is locked The conference is unlocked The Call Waiting party is on the line You are reconnected to the conference...
Chapter 4, Features Transfer an Outside Call to a Meet-Me Conference Condition: You are connected to a party that needs to be transferred to the Meet-Me Conference Step Action Ask the party to wait Press Announce the transfer to conference members Press Privacy Release All calls are private even if an extension appears on more than one phone.
The system calls back when an outgoing line is available. The Online Queuing feature allows you to wait on the line until an outgoing line is no longer busy or until the queuing time limit expires. ITE-760 User Guide Privacy Release key lamp...
Chapter 4, Features Step Action Press Press You can also use the ACCESS key plus the feature code * 7 Press Receive an Automatic Callback Conditions: An outgoing line has become available The system calls back The Extension key lamp is flashing Step Action Press...
Result Result Hang up Result Lift the handset Dial the external number ITE-760 User Guide The call is automatically placed The callback is cancelled Voice prompt "All lines busy, please hold" The call is placed or the queue time will expire...
Chapter 4, Features Use the Redial Softkey Step Action Press Use the Green Key and the Outgoing Calls Log Step Action Press Press Use the Last Number Redial Feature Key Step Action Press Press You can also use the feature code # 9 Display the Redial Number Step Action...
Result Result To return to first part of the record to view other records ITE-760 User Guide Display key lamp OFF Display will time out after 5 seconds The first part of the record: The second part of the record:...
Chapter 4, Features Transfer The Transfer feature allows you to transfer both internal and external calls using a feature key. Initiate an Announced Transfer Condition: You are on an active call Step Action Press Announce that the call is being transferred to the destination party Press Initiate an Unannounced Transfer...
You are listening to the voice mail of the transfer destination party Step Action Press Aastra - 2568-004 Result Hang up ITE-760 User Guide The call is transferred to the destination party without announcement Result You are reconnected to the transferred party...
Chapter 4, Features Voice Mail The Voice Mail feature allows you to access the voice mail system to send and receive messages. Voice Mail can be accessed using any internal or external phone. Message Key Lamp Status Key Lamp Status Blink Flash Access Voice Mail on a Phone Using the "R"...
Press Retrieve a Message from another Phone or Outside Location Step Action Follow the voice mail system prompts Aastra - 2568-004 Result Hang up Result Dial the voice mail access number ITE-760 User Guide The voice mail system answers...
This log stores the records of the last 10 numbers called and is associated with the Green key See Outgoing Calls Log. System-wide The Name/Number directory on the system that can be accessed by all users. See System Directory. ITE-760 User Guide...
Chapter 6, Directories and Logs • You can initiate calls from the Private directory • You can access the Private directory when the phone is idle, or when you are on a call Use the Red Key Access the Private Directory Step Action Press...
Enter the name using the alphabetic keypad Dial the number on the numeric keypad Of the list where you want to store the information Result ITE-760 User Guide If the number is already stored: If the number is new: The record is stored...
Chapter 6, Directories and Logs Step Action Press Press Press Press Press Press Customize the Labels of the Private Directory Lists You can customize the labels for the 4 private directory lists. By default, the labels are List1, List2, List3, and List4. Step Action Press...
To select the desired entry Enter the first character(s) of the name using the alphabetic keypad Result ITE-760 User Guide The new list label is saved The display shows the lists that are available The first entry in the list will display...
Chapter 6, Directories and Logs Step Action Press Press Delete a Record in the Private Directory Step Action Press Press Delete All Records or Delete a Specific List Step Action Press Press Press Press Press Press Result Call is placed after 5-second delay Call is placed after 5-second delay...
System software release/Phone firmware release to terminate or abort any of the following procedures. Result To view the other information records ITE-760 User Guide 2-beep confirmation tone The display indicates that the directory has been either partially or completely deleted...
Chapter 6, Directories and Logs Enter FAX, GSM, and DECT Information Step Action Press Press Press Press Press Enter the Free Number Information Step Action Press Press Press Press Press Press Press Result 3 times until the display shows the information item that you want to store Dial the number to be...
There are no new messages in your mailbox, but there is a new call in the Incoming Calls log There is a message in your mailbox, and a new call in the incoming calls log ITE-760 User Guide 2-beep confirmation tone The record is stored...
Chapter 6, Directories and Logs Access the Incoming Calls Log At the present time there will be only one record in the Incoming Calls Log. Step Action Press Press Display last incoming call: Press Display oldest incoming call: Press Press Press Display Call Records The following table shows the possible Incoming Calls log displays.
Call is placed after 5- second delay Call is placed after 5- second delay Result ITE-760 User Guide The number is automatically dialed The record remains saved in the log The icon >> is added before the name to indicate that the number...
Chapter 6, Directories and Logs Step Action If the caller's name is not in the log: Enter the name using the alphabetic keypad Press If a number is already saved in another name the display indicates: Press Press Delete a Record from the Incoming Calls Log Step Action Press...
Aastra - 2568-004 Result The display indicates that the log has been deleted to terminate or abort any of the following procedures. Result The first part of the record: The second part of the record: ITE-760 User Guide 2-beep confirmation tone...
Chapter 6, Directories and Logs Step Action Press Press Place a Call from the Outgoing Calls Log Condition: You are viewing a record in the Outgoing Calls log and want to place a call to that party. Step Action Press Press Press Press...
Of the list where you want to store the record Result Result 1 Time ITE-760 User Guide The name and number are automatically stored in the private directory if the party's name is known If the number is already stored in...
Chapter 6, Directories and Logs Step Action Press Press System Name/Number Directory The System Name/Number directory is a list of all of the employees of the company and can be accessed by all users. You can search by name in this directory and can dial a party directly from the directory.
You are in the System directory and have found the party to call. Step Action Press Aastra - 2568-004 Result To scroll through the entries To back up to the previous prompt Result ITE-760 User Guide The number is automatically dialed...
Do Not Disturb - Turn Off Call Forward - Turn On Call Forward - Turn Off Hold Aastra - 2568-004 Action Or Press Or Press Or Press Or Press Or Press Or Press Or Press ITE-760 User Guide Feature Code...
Chapter 6,Feature Codes Feature Last Number Redial Transfer/3-Way Conference Voice Mail Numeric Feature Codes The optional Numeric Feature Code feature allows you to use an all-number code that omits the * and # signs in place the feature key or the standard feature code. The Numeric Feature Code option was originally designed for rotary phones.
The following test will restore the key lamps and the display on the phone. Step Action Press Press Aastra - 2568-004 to terminate or abort any of the following procedures. Result Offhook Result Offhook ITE-760 User Guide Silence 1-beep 1-beep 2-beep confirmation tone + the code number Silence 1-beep...
Chapter 7,Telephone Tests Step Action Press Press Press Press Key Lamp Test Step Action Press Press a feature key or line key 5 separate times Result The number to the right is the load number Or Press Normal display and key lamps are restored Result 1-beep 2-beep confirmation tone and then...
Press Press Press Press Press Press Press Press During trunk call, enter this sequence: Press ITE-760 User Guide Response Class of Service Key Template Number Directory Number System time slot number 3 Terminal types if applicable 1. Inside Term Type 2.
Chapter 7,Telephone Tests System Tone Tests Action Press Press Press Press Press Press Press Press Press Press Press Press Press Press Press Press Press Press Press Result Silence Inside Dial Tone Outside Dial Tone Modem Tone Milliwatt Tone Busy Tone Reorder Tone Ringback Tone Call Wait Ringback Tone...
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ITE-760 User Guide Action Result Press "Voice Mail" Aastra - 2568-004...
A Numeric Feature Code (two to four digits) is used to access features on rotary phones that do not have a * or a # symbol. Capabilities of a phone other than placing and receiving calls. For example, Hold, Transfer, Call Forward, Call Back Queuing, etc. ITE-760 User Guide...
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Appendix I,Glossary Term Incoming Calls Internal (call or number) Numeric Keypad Line or Line Appearance Microphone Multi-Line Phone Numeric Feature Code Off-Hook On-Hook On-Hook Dialing Outgoing Calls Park PDI 1000 Pickup Prime Line Definition Calls that are made from outside of the system to an extension inside of the system.
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A term used in this guide that refers to PointSpan 6880 telephone switching systems. A computerized voice heard through the handset or speakerphone that indicates that a feature has been activated. It may also inform or give instructions to the user. ITE-760 User Guide...
• Check your welcome message or voice signature record on the voice mail system • Check activation of call forwarding to your voice mailbox • Check the volume of the ring melody • Check Call Forward settings ITE-760 User Guide...