Summary of Contents for Widex C2-XP Clear 220 Series
Page 1
User instrUctions The clear™220 SerieS C2-XP model In-the-ear...
Page 2
Your Widex CLeAr™220 heAring Aid (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________ Vent: Vent No vent ...
the heAring Aid 1. microphone openings 2. on/off function 3. nail grip 4. sound outlet 5. nanoCare wax guard 6. Vent (Not in all models).
Page 6
warning This booklet contains important information and instructions . Please read this booklet carefully before you start using the hearing aid . noTe your hearing aid and accessories may not look exactly as illus- trated in this booklet . we also reserve the right to make any changes considered necessary .
Page 7
intended use The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The CLEAR hearing aids may be provid- ed with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet. indications for use The devices are indicated for individuals with a range of hearing loss severity from minimal (10 dB HL) to mod- erately severe (85 dB HL) and all hearing loss configu- rations. They are to be programmed by licensed hearing health- care professionals (audiologists, hearing aid special- ists, otolaryngologists) who are trained in hearing (re)habilitation as well as tinnitus management. Description of device The hearing aid uses a proprietary wireless technology, WidexLink, to enable communication between the left and the right hearing aids, as well as between the hear- ing aids and the DEX accessories. Your hearing aid may be provided with a listening pro- gram called Zen. It makes musical tones (and some- times a rushing noise) in the background. These sounds ...
A right-ear hearing aid has a red Widex logo, and a left- ear hearing aid a blue logo. The arrow shows the position of the logo. acoustic indicators The hearing aid may be set to produce a signal to indi- cate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated. Adjusting volume via remote control Tone* Clicking Confirming RC program key use sound Changing program via remote control message Tones Starting up the hearing aid message Tone message 4 tones Off Warning about low battery ...
The battery We recommend zinc-air batteries. Use a size 312 bat- tery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations on the bat- tery pack regarding disposal of used batteries. inserting the battery Before inserting a new battery into the hearing aid, remember to remove the ad- hesive tab. Once the tab has been re- moved, ...
Page 10
Use the nail grip to push the battery compartment cover downwards and open the cover. Do not press the battery compartment cover be- yond the open position. Place the battery so that the plus (+) sign of the battery faces upwards. You can use the battery magnet provided to steer the battery into place. If the battery compartment cover does not close easily, the battery is incorrectly inserted. When changing battery, it is a good idea to hold the hearing aid over a table.
low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled (see page 8). We recommend that you always have a spare battery with you. warning never leave an exhausted battery in the hearing aid . Exhausted batteries may leak, damaging the hearing aid .
Turning the hearing aid on and off The battery compartment cover of your hearing aid also functions as the on/off switch. Close the battery compartment cover and push it up- wards to turn the hearing aid on. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled. Push the battery compartment cover downwards to turn the hearing aid off. Please remember to turn off the hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.
Positioning the hearing aid Close the battery compartment cover completely. Hold your hearing aid with your thumb and fore finger. Slowly guide the hearing aid into your ear canal until you feel resistance. Let go of the hearing aid and use the tip of your forefinger to gen- tly push it into your ear until it rests comfortably in your ear canal. To help position the hearing aid properly ...
removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull gen- tly. If it is difficult, you can try to move the hearing aid carefully from side to side. It may also help to pull the outer ear backwards and upwards with the opposite hand.
Volume adjustment The hearing aid volume is adjusted automatically in ac- cordance with your sound environment. If you have a remote control, you can also adjust the volume manually or mute your hearing aid. Any adjust- ment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program. In the default setting, any volume adjustment via the remote control will affect both hearing aids. To alter the increments in which the volume is increased or decreased, consult your hearing care professional. If you have a remote control, please also refer to the user instructions for this.
listening programs By default, your hearing aid has one listening program. If you have a remote control, your hearing aid may be provided with three of the following programs, plus the special Zen program called Zen+. Please also refer to the user instructions for your remote control.
Page 17
master Standard music For listening to music TV For listening to the TV Comfort Attenuates background noise reverse focus Focus on sounds from behind audibility extender Makes high-frequency sounds audible Phone For listening to the telephone T In this program you listen via the telecoil (T) and not via the hearing aid microphones (M). The telecoil is used where a loop system is installed. If you activate the telecoil program, you listen to a specific sound source and shut out surrounding sounds m+T In this program you listen via the hearing aid microphones (M) and the telecoil (T) Zen (optional) Generates different kinds of tones Compound programs The Master program in one ear and ...
Page 18
If your needs change over time, the combination of lis- tening programs can be altered. The Zen program may be used with amplification so that both the surrounding sounds and the Zen tones are heard together. Or, it may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds. The duration of the Zen play time can be set by your hearing care professional according to your needs. Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program ...
switching between the listening programs Each time you change program via a remote control, an acoustic indicator will sound unless this function has been disabled. Program 1: Message or one short beep Program 2: Message or two short beeps Program 3: Message or three short beeps Zen+*: Message or tone In the default setting, both your hearing aids will be affected when you change programs . Zen+* This ...
CLeAning The following cleaning accessories are available for the hearing aid. 1. Cloth 2. Brush 3. wax removing tool Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.
The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt. warning never clean the hearing aid with water or cleaning solutions, as this may cause it to malfunction . When the hearing aid is not in use, ...
Page 22
We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the vent openings to ensure that no earwax or dirt has gathered there. Below is an example of how the sound outlet and vent openings may be positioned. The posi- tions can be slightly different on your hearing aid. 1. sound outlet 2. Vent opening...
The sound outlet It is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows: Remove any visible earwax from around the sound out- let with the small brush or cloth. Do not attempt to clean the wax guard, If the sound outlet is still blocked, you should change the wax guard (see pages 25-28). warning If you cannot clean the sound outlet completely, you should contact your hearing care professional . Do not insert anything into the sound outlet, as this could damage the hearing aid .
The vent If earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the wax removing tool all the way through the vent. warning It is important for the performance of the hearing aid that the vent is never blocked by earwax . Make it a habit to clean the vent every day! In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected .
nAnoCAre WAx guArd The NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The NanoCare wax guard consists of the following parts: 1. holder 2. removal hook 3. wax guard CauTion The wax guard is disposable and for one-time use only . Do not attempt to clean or reuse a wax guard . This could damage your hearing aid and/or cause the wax guard to become dislodged in your ear .
Changing the nanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent opening 2. sound outlet 3. used wax guard...
Page 27
Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the open- ing of the sound outlet and gen- tly press the wax guard into the opening. Then pull the holder straight out. The new wax guard will auto- matically detach from the hold- er. Press the hearing aid gently against ...
Page 28
Discard the holder with the used wax guard. The frequency with which the NanoCare wax guard should be changed varies from one individual to an- other. If you have any questions regarding your NanoCare wax guard, please contact your hearing care profes- sional.
ACCessories A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
in CAse of mALfunCtion The following pages contain some quick advice on what to do if your hearing aid stops working or per- forms unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. Problem Possible cause solution The hearing The hearing aid is Make sure the battery is aid is not turned on placed correctly and completely the battery compart- silent ment cover is closed correctly. See page 12 The battery does ...
Page 31
Problem Possible cause solution The hearing The battery is nearly Insert a new battery in aid volume is exhausted the hearing aid not powerful The sound outlet is See page 23 enough blocked Your ear is blocked Contact your ENT by earwax doctor/physician Your hearing may Contact your hearing have changed care professional The hearing Your ear is blocked Contact your ENT aid whistles by earwax doctor/physician continuously The hearing aid is Take the hearing aid out not correctly placed and reinsert it in your ear canal The hearing aid fits Contact your hearing loosely in your ear care professional canal...
Page 32
Problem Possible cause solution If the hearing The hearing aid is Consult your hearing aid is uncom- not correctly placed care professional on fortable to in your ear canal. how to place the hear- wear ing aid correctly in your ear canal The hearing aid does Contact your hearing not fit your ear care professional properly Your outer ear or ear It is important that first- canal is sore time users only wear the hearing aid for short periods of time at the beginning. The skin in the ear canal is very thin and may swell a bit because of the pressure from the hearing aid. Take 2-3 weeks to grad- ually get used to the hearing aid. If the sore- ness continues, contact your hearing care pro- fessional Your hearing The connection be- Turn the hearing aids ...
Page 33
Problem Possible cause solution The hearing a. The DEX is used a. Move the DEX closer aids do not beyond the trans- to the CLEAR hearing respond with mission range aids a correspond- b. Strong electro- b. Move away from ing change in magnetic known source of EM volume or interference in the interference program to vicinity the DEX c. The DEX and the c. Check with dispenser CLEAR hearing to make sure DEX is aids are not matched with CLEAR matched hearing aids You hear a. ...
CAring for Your heAring Aid The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CauTion • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days. • When the hearing aid is not in use, keep it in its case in a cool, dry location out of reach of children and pets. • Do not expose the hearing aid to extreme temperatures or high ...
WArnings warning hearing aids and batteries can be dangerous if swal lowed or used improperly . swallowing or improper use can result in severe injury or even fatalities . in case of ingestion, contact a physician immediately . • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such ...
Page 36
• When selecting a listening program, please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds (e.g. traffic, warning sig- nals). • The hearing aid is made of modern non-allergenic materials. Nonetheless, in rare cases skin irritation may occur. If you no- tice skin irritation in or around your ear or ear canal, contact your hearing care professional. • Be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infec- tion can arise as a result of inadequate ventilation of the ear. We therefore recommend that you remove the hearing aid from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid as re- quired. If an infection occurs, you should seek medical atten- tion and contact your hearing care professional for advice on how to disinfect the hearing aid. Do not under any circum- stances use alcohol, chlorine or similar substances. • Do not use Widex hearing aids in mines or other areas with explosive gases.
Page 37
warning • Do not wear your hearing aid during radiation, x-rays, mris, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radi- ation, such as that in a microwave oven, can damage your hearing ...
AdviCe noTe • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds. • In most cases, using the hearing aid infrequently will not per- mit you to gain full benefit from it. • The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading. ...
Page 39
fCC iD: TTy-C4xP iC: 5676B-C4xP federal Communications Commission statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:...
Page 40
— Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. industry Canada statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Page 41
This device complies with Industry Canada licence- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Hereby, Widex A/S declares that this C2-XP is in com- pliance with the essential requirements and other rel- evant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com/doc...
Page 43
Electrical and electronic equipment (EEE) contains materials, components and sub- stances that can be hazardous and present a risk to human health and the environment when waste electrical and electronic equip- ment (WEEE) is not handled correctly. Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste elec- trical and electronic equipment, or given to your hear- ing care professional for safe disposal. Proper dispos- al helps to protect human health and the environment.
(labels/ifu/etc .) symbol Title/Description manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If ap- propriate, the date of manufacture may also be stated .
Page 45
symbol Title/Description Keep dry The product must be protected from moisture and/or The product must be kept away from rain lower limit of temperature The lowest temperature to which the product can be safely exposed . upper limit of temperature The highest temperature to which the product can be safely exposed .
Page 46
symbol Title/Description Ce mark The product is in conformity with the requirements set out in European CE marking directives . alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on use in some CE member states . C-Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the...
Need help?
Do you have a question about the C2-XP Clear 220 Series and is the answer not in the manual?
Questions and answers