Widex C4-m User Instructions
Widex C4-m User Instructions

Widex C4-m User Instructions

Behind-the-ear
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USER INSTRUCTIONS
THE WIDEX CLEAR™440,
330, 220 SERIES
C4-m/C4-m-CB/C3-m/C3-m-CB/
C2-m/C2-m-CB model
Behind-the-ear

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Summary of Contents for Widex C4-m

  • Page 1 USER INSTRUCTIONS THE WIDEX CLEAR™440, 330, 220 SERIES C4-m/C4-m-CB/C3-m/C3-m-CB/ C2-m/C2-m-CB model Behind-the-ear...
  • Page 2 YOUR WIDEX CLEAR™ HEARING AID (To be filled out by the hearing care professional) … CLEAR440 … … CLEAR330 … … CLEAR220 … Programs: … Master … Music … TV … Comfort … Audibility Extender … Reverse focus … Phone …...
  • Page 3: Table Of Contents

    CONTENTS THE…HEARING…AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Acoustic indicators .
  • Page 4: The…Hearing…Aid

    THE HEARING AID The illustration below shows the hearing aid without an ear-set . The choice of ear-set solution depends on your specific needs . Please refer to the separate ear-set user manual . 1 . Microphone openings 2 . On/off function 3 .
  • Page 5: Intended Use

    In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids” . WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids”...
  • Page 6 They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, oto- laryngologists) who are trained in hearing (re)  h abilita- tion . Description of device Your hearing aid is used with an ear-set which consists of a tube and an ear-tip or earmould . The hearing aid uses a proprietary wireless technology, WidexLink, to enable communication between the left and the right hearing aid, as well as between the hearing aids and the...
  • Page 7: Acoustic Indicators

    Acoustic indicators The hearing aid may be set to produce a signal to indi- cate the use of certain functions . The signal may be a spoken message or tones . The signal can also be deac- tivated . Functions Default Other settings...
  • Page 8: The Battery

    The battery We recommend zinc-air batteries . Use a size 10 battery for the hearing aid . To obtain replacement batteries, please consult your hearing care professional . It is important to take note of the expiry date and the recommendations on the bat- tery pack regarding disposal of used batteries .
  • Page 9 Use the nail grip to gently swing the battery drawer open . Do not press the drawer beyond the open posi- tion . Place the battery in the drawer as illustrated, so that the plus (+) sign on the battery is facing towards you when you hold the hearing aid as shown .
  • Page 10: Removing The Battery

    Removing the battery 1 . Open the battery drawer as previously described . Place the hearing aid on the provided cloth on a clean, plane surface and turn it as illustrated . 2 . Supporting the drawer with your finger, use the battery magnet provided to push the battery out of the battery drawer from the minus side .
  • Page 11: Battery Drawer Without A Nail Grip

    Battery drawer without a nail grip The hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer . This type of drawer can be a good choice if the hearing aid is worn by a child .
  • Page 12: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled (see page “Acoustic indicators” on page 7) . We recommend that you always have a spare battery with you . WARNING Never leave an exhausted battery in the hearing aid .
  • Page 13: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch . Close the battery drawer to turn on the hearing aid . An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled .
  • Page 14: Right/Left Identification

    Right/left identification If you wear hearing aids on both ears, the hearing aids can be provided with coloured marks (red mark = right and blue mark = left) . The arrow shows the position of the identification mark .
  • Page 15: Positioning The Hearing Aid

    Positioning the hearing aid Insert the earpiece in the ear canal while holding the lower part of the tube . It may help to pull the outer ear backwards and upwards with the opposite hand . Place the hearing aid behind the ear, so that the hear- ing aid and tube rest comfortably on the ear, close to your head .
  • Page 16: Removing The Hearing Aid

    Removing the hearing aid Remove the hearing aid from its position behind the ear . Carefully pull the earpiece out of the ear canal, while holding the lower part of the tube . If the earpiece is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the ear canal .
  • Page 17: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment . If you have a remote control, you can also adjust the volume manually or mute your hearing aid . Any adjust- ment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program .
  • Page 18: Lost Partner Alarm

    To mute the hearing aid with a remote control: Keep pressing the volume down key on the remote con- trol until the long beep-tone has sounded . Pressing one of the volume keys briefly will bring back the sound . Lost partner alarm (Note: Only applicable if this feature is available and has been activated by your hearing care professional .)
  • Page 19: Programs

    Programs By default your hearing aid has one program . However, with a remote control a number of additional programs, plus the special Zen program called Zen+ can be made available . Please also refer to the user instructions for your remote control .
  • Page 20 Zen program Your hearing aid may be provided with a unique optional listening program called Zen . It makes musical tones (and sometimes a rushing noise) in the background . The Zen program may be used alone (without amplifi- cation) in quiet when you are not required to hear sur- rounding sounds .
  • Page 21 Benefits The Zen program may provide a relaxing listening background for some people . When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus . Indications for use The Zen program is intended to provide a relaxing sound background (i .e ., music/noise source) for adults who desire to listen to such a background in quiet .
  • Page 22: Switching Between The Listening Programs

    Switching between the listening programs If you have a remote control, you can change programs with a simple push of the program key . Each time you change program, an acoustic indicator will sound unless this function has been disabled . Program…1: Message or one short beep Program…2: Message or two short beeps Program…3: Message or three short beeps...
  • Page 23: Using A Telephone

    Using a telephone When using a telephone, we rec- ommend that you hold the tel- ephone against your head at an angle above your ear, rather than directly against the ear . If the sound is not optimal, try moving the telephone earpiece to a slightly different position .
  • Page 24: Cleaning

    CLEANING The following cleaning accessories are available for the hearing aid and ear-set* . For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids” . 1 . Cloth 2 . Wax removing tool 3 . Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories .
  • Page 25: The Hearing Aid

    The hearing aid Clean the hearing aid with the soft cloth after use . If the microphone openings are still blocked, contact your hearing care professional . WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction . The microphone openings Clean the microphone openings by passing the wax removing tool...
  • Page 26: Accessories

    PHONE-DEX for easy landline use* FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids * Available in some countries only For help in determining whether you could benefit from a remote control or other accessories, please consult...
  • Page 27: In…Case…Of…Malfunction

    IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing The hearing aid is Make sure the battery aid is com- not turned on drawer is closed pletely silent The battery does not Insert a new battery in work the battery drawer The hearing Your ear is blocked Contact your ENT...
  • Page 28 . Note: This information covers only the hearing aid . See the “Ear-sets for Widex BTE hearing aids” user manual for information specific to your ear-set . If the problems persist, contact your hearing care pro-...
  • Page 29: Caring…For…Your…Hearing…Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care . Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use . Remove the battery if the hearing aid will not be used for several days .
  • Page 30: Warnings…

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immediately . • Keep hearing aids and their parts, accessories and batter- ies out of reach of children and anyone else who might swal- low such items or otherwise cause injury to themselves .
  • Page 31 WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged . Dispose of used batteries according to the instruc- tions . • Never allow others to wear your hearing aid, as this could cause permanent damage to their hear ing . •...
  • Page 32 • Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid . • Do not use Widex hearing aids in mines or other areas with explosive gases . • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans .
  • Page 33 WARNING Interference with active Implants • In order to show caution, we advise to follow the guidelines recommended by manufacturers of defibrillators and pace- makers regarding use of mobile phones: • If you wear an active implantable device keep the Wireless Hearing Aids and Hearing Aid Accessories such as wireless remote controls or communicators at least 15 cm away from the implant .
  • Page 34 CAUTION • Your hearing aid has been tested for interference according to international standards . Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and mobile phones . •...
  • Page 35: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions . However, the hearing aid can help you to make the best possible use of your remaining hearing ability . You should also bear in mind that it can take time to get used to a new hearing aid and new sounds .
  • Page 36: Adapting To Your Hearing Aids

    Congratulations for taking the first steps toward re- storing your communication skills with the purchase of state-of-the-art hearing aids from Widex . Because many of the sounds you may now hear have not been fully audible without hearing aids, we urge you to take a few minutes to perform the following sim- ple activities in the order listed .
  • Page 37 • We hear in our brain, not in our ears . It will take your brain some time to fully adapt to the new sounds you are hearing . It is not unusual, for example, to hear certain sounds, such as your own footsteps, or a newspaper rustling, or the refrigerator humming, that people with normal hearing take for granted and thus don’t consciously process .
  • Page 38: Regulatory…Information

    REGULATORY INFORMATION FCC ID: TTY-C4M FCC ID: TTY-C4MCB IC: 5676B-C4M IC: 5676B-C4MCB Federal Communications Commission Statement This device complies with part 15 of the FCC Rules . Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation .
  • Page 39 . Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment . Industry Canada Statement / Déclaration d’industrie Canada...
  • Page 40 Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada . Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équiva- lente (p .i .r .e .
  • Page 41 Hereby, Widex A/S declares that the C4-m, C4-m-CB, C3-m, C3-m-CB, C2-m and C2-m-CB are in compliance with the essential requirements and other relevant pro- visions of Directive 1999/5/EC . A copy of the Declaration of Conformity can be found at: http://www . w idex .com/doc...
  • Page 42 Electrical and electronic equipment (EEE) contains materials, components and sub- stances that can be hazardous and present a risk to human health and the environment when waste electrical and electronic equip- ment (WEEE) is not handled correctly . Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste .
  • Page 43: Additional…Program…Forms

    ADDITIONAL PROGRAM FORMS Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 44 Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 45: Symbols

    SYMBOLS SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If ap- propriate, the date of manufacture may also be stated .
  • Page 46 Symbol Title/Description Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed . Upper limit of temperature The highest temperature to which the product can be safely exposed .
  • Page 47 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives . Alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on use in some CE member states . C-Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the...
  • Page 48 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www . w idex .com Manual no .: É[5qr0w6|h;;a;s] 9 514 0266 001 #02 WIDEX, WIDEX CLEAR and DEX are trademarks of Widex A/S...

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