Page 1
USER INSTRUCTIONS THE CLEAR™220 SERIES C2-FS model RIC/RITE Receiver-in-canal/ Receiver-in-the-ear...
Page 2
YOUR WIDEX CLEAR™220 HEARING AID (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________...
SYMBOLS: The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regard- ing any special care to be exercised. Not for general waste.
THE HEARING AID The illustration below shows the hearing aid without the ear-set. The choice of ear-set solution depends on your specific needs. Please refer to the separate ear-set user manual. 1. On/off switch 2. Battery drawer with nail grip 3.
Page 6
“Ear-sets for Widex BTE hearing aids” WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid.
Page 7
INTENDED USE The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The CLEAR hearing aids may be provid- ed with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.
Page 8
Your hearing aid may be provided with an optional lis- tening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss.
Right/left identification The arrow shows the position of the identification mark (red = right and blue = left). Acoustic indicators The hearing aid may be set to produce a signal to indi- cate the use of certain functions. The signal may be a spoken message or tones adjusted by the hearing care professional in consultation with you.
The battery We recommend zinc-air batteries. Use a size 312 bat- tery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations re- garding disposal of used batteries on the battery pack.
Page 11
Use the nail grip to gently swing the battery drawer completely open. Do not press the drawer beyond the open position. Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place.
Page 12
The hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer. This type of drawer can be a good choice if the hearing aid is worn by a child. A special tool for opening the drawer will be in- cluded with this drawer.
Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been dis- abled (see page 9). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid.
Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on, unless this function has been disabled.
Volume adjustment The hearing aid volume is adjusted automatically in ac- cordance with your sound environment. If you have a remote control, you can also adjust the volume manually or mute your hearing aid. Any adjust- ment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program.
Page 16
CAUTION If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care profes- sional. To mute the hearing aid with a remote control: Keep pressing the volume down key on the remote control after the long beep-tone has sounded and un- til it stops.
Listening programs Your hearing aid may be provided with three of the following programs, plus the optional Zen program called Zen+. Master Standard Music For listening to music TV For listening to the TV Comfort Attenuates background noise ...
Page 18
Zen+ (optional) Special Zen program with up to three different Zen styles If your needs change over time, the combination of lis- tening programs can be altered. The optional Zen program may be used with amplifi- cation so that both the surrounding sounds and the Zen tones are heard together.
Page 19
CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. CAUTION If you perceive decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional.
Switching between the listening programs Each time you switch to another program, an acous- tic indicator will sound unless this function has been disabled. Program 1: Message or one short beep Program 2: Message or two short beeps Program 3: Message or three short beeps Zen+ *: Message or tone or * optional...
Zen+ This program is accessed via a long press (two secs.) on the program button on the hearing aid or the RC-DEX. A short press then allows you to cycle through the available Zen styles. You can exit Zen+ by pressing and holding the program button for two seconds.
Using a telephone When using a telephone, we recommend that you hold the telephone against your head at an angle above your ear, rath- er than directly against the ear. If the sound is not optimal, try moving the telephone earpiece to a slightly different position.
Positioning the hearing aid in the ear Insert the earpiece in the ear canal while holding the lower part of the earwire. It may help to pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the hear- ing aid and earwire rest comfortably on the ear, close to your head.
Removing the hearing aid Remove the hearing aid from its position behind the ear. Carefully pull the earpiece out of the ear canal, while holding the lower part of the earwire. If the earpiece is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the ear canal.
Cleaning The following cleaning accessories are available for the hearing aid and ear-set*. Please see user manual “Earsets for Widex BTE hearing aids”. 1. Cloth 2. Long wax removing tool 3. Short wax removing tool 4. Brush Contact your hearing care professional if you need ad- ditional supplies of cleaning accessories.
Page 26
Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, the battery drawer should be left open, to ventilate the hearing aid and allow it to dry.
ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.
IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or per- forms unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. Problem Potential cause Solution The hearing The hearing aid is Make sure the battery...
Page 29
Problem Potential cause Solution The hearing Your ear is blocked Contact your ENT aid whistles by earwax doctor/physician continuously The earwire is yellow Contact your hearing and stiff care professional The ear-tip/ Take the ear-tip/ earmould is not earmould out and correctly placed in reinsert it your ear canal...
Page 30
Problem Potential cause Solution The hearing a. The RC-DEX is a. Move the RC-DEX aids do not used beyond closer to the CLEAR respond with the trans mission hearing aids a correspond- range (> 1 m) b. Move away from ing change b.
CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.
WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves.
Page 33
Do not under any circumstances use alcohol, chlorine or similar substances. • Widex hearing aids are not certified for use in mines or other areas with explosive gases.
Page 34
WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and mobile phones is weaker and will not dam- age the hearing aid but may create audible interference.
ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.
REGULATORY INFORMATION FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA STATEMENT FCC ID: TTY-C4FS IC: 5676B-C4FS This device complies with part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 37
This equipment complies with the Industry Canada RF radiation exposure limits set forth for an uncontrolled environment as per IC RSS-102. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.
Page 38
Hereby, Widex A/S declares that this C2 -FS is in com- pliance with the essential requirements and other rel- evant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com...
Page 39
Hearing aids, accessories and batter- ies should not be disposed of with nor- mal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
Need help?
Do you have a question about the CLEAR 220 Series and is the answer not in the manual?
Questions and answers