Widex THE CLEAR C2-CIC User Instructions
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Widex THE CLEAR C2-CIC User Instructions

Widex THE CLEAR C2-CIC User Instructions

Completely-in-canal 220 series
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USER INSTRUCTIONS
THE CLEAR™220 SERIES
C2-CIC/C2-CIC-TR model
Completely-in-canal

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Summary of Contents for Widex THE CLEAR C2-CIC

  • Page 1 USER INSTRUCTIONS THE CLEAR™220 SERIES C2-CIC/C2-CIC-TR model Completely-in-canal...
  • Page 2 YOUR WIDEX CLEAR™220 HEARING AID (To be filled out by the hearing care professional) Date: _____________________________________ Battery size: _______________________________ Vent:  Short  Full length  None...

  • Page 3: Table Of Contents

    CONTENTS SYMBOLS........4 THE HEARING AID .

  • Page 4: Symbols

    SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regard- ing any special care to be exercised. Not for general waste.

  • Page 5: The Hearing Aid

    THE HEARING AID 1. Microphone opening 2. Battery drawer 3. Nail grip 4. On/off function 5. Sound outlet 6. NanoCare wax guard 7. Extraction cord 8. Relief vent (short) 9. Relief vent (full length) On page 2 of this booklet your hearing care profession- al can indicate the type of vent used in your hearing aid, if any.
  • Page 6 WARNING This booklet contains important information and instructions. Please read this booklet carefully before you start using the hearing aid. NOTE Your hearing aid and accessories may not look exactly as illus- trated in this booklet. We also reserve the right to make any changes considered necessary.
  • Page 7 Intended use The CLEAR hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The CLEAR hearing aids may be provid- ed with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.

  • Page 8: Right/Left Identification

    Right/left identification Most models will be marked with a red Widex logo for the right ear and a blue logo for the left ear. The arrow shows the position of the logo. Another model has a red or a blue shell, respectively.

  • Page 9: The Battery

    The battery We recommend zinc-air batteries. Use a size 10 bat- tery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries.
  • Page 10 Use the nail grip to open the battery drawer. Do not press the battery drawer beyond the open position. Place the battery in the drawer so that the small plus (+) sign on the battery is visible when you hold the hear- ing aid as shown.

  • Page 11: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid.

  • Page 12: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Close the battery drawer to turn on the hearing aid. An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled.

  • Page 13: Positioning The Hearing Aid

    Positioning the hearing aid Close the battery drawer completely. Hold your hearing aid by the extrac- tion cord with your thumb and fore- finger. Slowly guide the hearing aid into your ear canal until you feel re- sistance. Let go of the extraction cord and use the tip of your forefinger to gently push the hearing aid into your ear un- til it rests comfortably in your canal.

  • Page 14: Removing The Hearing Aid

    Removing the hearing aid Gently pull the extraction cord with your thumb and forefinger. If it is difficult, you can try to move the hearing aid carefully from side to side while pulling the extraction cord. It may also help to pull the out- er ear backwards and upwards with the opposite hand.

  • Page 15: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in ac- cordance with your sound environment. If you have a remote control, you can also adjust the volume manually or mute your hearing aid. Any adjust- ment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program.

  • Page 16: Listening Programs

    Listening programs By default, your hearing aid has one listening program. If you have a remote control, your hearing aid may be provided with three of the following programs, plus the special Zen program called Zen+. Please also refer to the user instructions for your remote control.
  • Page 17 If your needs change over time, the combination of lis- tening programs can be altered. Zen program Your hearing aid may be provided with a unique option- al listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background us- ing the latest in fractal technology.
  • Page 18 CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. CAUTION If you perceive decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional.
  • Page 19 Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
  • Page 20 • “Short-press” option – the program key is pressed for less than a second. At most two listening programs can be programmed for Zen. • “Long-press” option – the program key is pressed and held for more than 1 second. Up to three Zen styles are available.
  • Page 21 Prior to any tinnitus management program, it is advis- able that you seek medical attention to exhaust any medical or surgical treatment options. Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals.

  • Page 22: Switching Between The Listening Programs

    Switching between the listening programs Each time you change program via a remote control, an acoustic indicator will sound unless this function has been disabled. Program 1: Message or one short beep Program 2: Message or two short beeps Program 3: Message or three short beeps Zen+ *: Message or tone In the default setting, both your hearing aids will be...

  • Page 23: Cleaning

    CLEANING The following cleaning accessories are available for cleaning the hearing aid. Ask your hearing care profes- sional which accessories you need. 1. Cloth 2. Brush 3. Wax removing tool with a short and a long end 4. Long wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories.

  • Page 24: The Hearing Aid

    The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt. WARNING Never clean the hearing aid with water or cleaning solutions.
  • Page 25 Below is an example of how the sound outlet, relief vent and microphone opening may be positioned in a hearing aid provided with a short vent and a full length vent, respectively. 1. Sound outlet 2. Relief vent (short) 3. Microphone opening 1.

  • Page 26: The Sound Outlet

    The sound outlet It is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows: Remove any visible earwax from around the sound outlet with the small brush or cloth. Do not attempt to clean the wax guard.

  • Page 27: The Relief Vent

    The relief vent If earwax has accumulated in and/or around the relief vent opening, do as follows: Short vent: Clean any earwax from the vent as far as the long end of wax removing tool no. 3 can reach. Full length vent: Clean any earwax from the vent by passing the long wax removing tool...

  • Page 28: The Microphone Opening

    The microphone opening If dirt or earwax has gathered around the microphone opening on the hearing aid front, do as follows: Open the battery drawer and remove the battery. Turn the hearing aid so the open battery drawer is fac- ing downwards.

  • Page 29: Nanocare Wax Guard

    NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The NanoCare wax guard consists of the following parts: 1.

  • Page 30: Changing The Nanocare Wax Guard

    Changing the Nanocare wax guard Insert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent opening 2. Sound outlet 3. Used wax guard...
  • Page 31 Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the open- ing of the sound outlet and gen- tly press the wax guard into the opening. Then pull the holder straight out. The new wax guard will automatically detach from the holder.
  • Page 32 Discard the holder with the used wax guard. The frequency with which the NanoCare wax guard should be changed varies from one individual to an- other. If you have any questions regarding your NanoCare wax guard, please contact your hearing care profes- sional.

  • Page 33: Accessories

    ACCESSORIES A variety of assistive listening devices are available for your hearing aid. • RC-DEX • TV-DEX • M-DEX For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.

  • Page 34: In Case Of Malfunction

    IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or per- forms unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. Problem Possible cause Solution The hearing The hearing aid is Make sure the battery...
  • Page 35 Problem Possible cause Solution The hearing Your ear is blocked Contact your ENT aid whistles by earwax doctor/physician continuously The hearing aid is Take the hearing aid out not correctly placed and reinsert it in your ear canal The hearing aid fits Contact your hearing loosely in your ear care professional...
  • Page 36 Problem Possible cause Solution Your two The connection Turn the hearing aids off hearing aids between the hearing and on again are not aids is lost working in synchrony The hearing a. The DEX is used a. Move the DEX closer aids do not beyond the trans- to the CLEAR hearing...

  • Page 37: Caring For Your Hearing Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the bat- tery if the hearing aid will not be used for several days.

  • Page 38: Warnings

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately. • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves.
  • Page 39 Do not under any circumstances use alcohol, chlorine or similar substances. • Widex hearing aids are not certified for use in mines or other areas with explosive gases.
  • Page 40 WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radia- tion, such as that in a microwave oven, can damage your hear- ing aid.

  • Page 41: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not pre- vent or improve a hearing loss resulting from organic condi- tions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.

  • Page 42: Regulatory Information

    REGULATORY INFORMATION FCC ID: TTY-C4CIC IC: 5676B-C4CIC Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 43 Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement / Déclaration d’industrie Canada...
  • Page 44 This device complies with Industry Canada licence- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 45 Hereby, Widex A/S declares that this C2-CIC and C2-CIC-TR are in compliance with the essential re- quirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com...
  • Page 46 Hearing aids, accessories and batter- ies should not be disposed of with nor- mal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.
  • Page 48 Manufacturer Printed by HTO / 2011-10 ¡9 514 0131 001I¤ ¡#01v¤ 9 514 0175 001 #01...

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