Widex C4-XP User Instructions
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Widex C4-XP User Instructions

Widex C4-XP User Instructions

Clear 440,330, 220 series in-the-ear
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USER INSTRUCTIONS
THE WIDEX CLEAR™440,
330, 220 SERIES
C4-XP/C3-XP/C2-XP model
In-the-ear

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Summary of Contents for Widex C4-XP

  • Page 1 USER INSTRUCTIONS THE WIDEX CLEAR™440, 330, 220 SERIES C4-XP/C3-XP/C2-XP model In-the-ear...
  • Page 2 YOUR WIDEX CLEAR™ HEARING AID (To be filled out by the hearing care professional)  Vent   No vent … CLEAR440 … … CLEAR330 … … CLEAR220 … Programs: … Master … Music … TV … Comfort … Audibility Extender … Reverse focus …...

  • Page 3: Table Of Contents

    CONTENTS THE…HEARING…AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Acoustic indicators .

  • Page 4: The…Hearing…Aid

    THE HEARING AID 1 . Microphone openings 2 . Battery compartment cover (on/off function) 3 . Nail grip 4 . Sound outlet 5 . NanoCare wax guard 6 . Vent (Not in all versions) . If you need help to identify the serial number (usually six or seven digits) on the product, please contact your hearing care profes- sional .
  • Page 5 WARNING This booklet contains important information and instructions . Please read this booklet carefully before you start using the hearing aid . NOTE Your hearing aid and accessories may not look exactly as illus- trated in this booklet . We also reserve the right to make any changes considered necessary .
  • Page 6 Intended use The hearing aids are intended as air conduction amplifi- cation devices to be used in everyday listening environ- ments . The hearing aids may be provided with the Zen program intended to provide a relaxing sound back- ground (i .e . music/noise source) for adults who desire to listen to such a background in quiet .

  • Page 7: Acoustic Indicators

    Acoustic indicators The hearing aid may be set to produce a signal to indi- cate the use of certain functions . The signal may be a spoken message or tones . The signal can also be deac- tivated . Functions Default Other settings...

  • Page 8: The Battery

    The battery We recommend zinc-air batteries . Use a size 312 bat- tery for the hearing aid . To obtain replacement batteries, please consult your hearing care professional . It is important to take note of the expiry date and the recommendations on the bat- tery pack regarding disposal of used batteries .
  • Page 9 Use the nail grip to push the bat- tery compartment cover downwards and open the cover . Do not press the battery compartment cover beyond the open position . Place the battery so that the plus (+) sign of the battery faces upwards .

  • Page 10: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled (see page 7) . We recommend that you always have a spare battery with you . WARNING Never leave an exhausted battery in the hearing aid . Exhausted batteries may leak, damaging the hearing aid .

  • Page 11: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery compartment cover of your hearing aid also functions as the on/off switch . Close the battery compartment cover and push it upwards to turn the hearing aid on . An acoustic indica- tor will indicate that the hearing aid has been switched on unless this function has been disabled .

  • Page 12: Right/Left Identification

    Right/left identification A right-ear hearing aid has a red Widex logo, and a left-ear hearing aid a blue logo . The arrow shows the position of the logo .

  • Page 13: Positioning The Hearing Aid

    Positioning the hearing aid Close the battery compartment cover completely . Hold your hearing aid with your thumb and fore finger . Slowly guide the hearing aid into your ear canal until you feel resistance . Let go of the hearing aid and use the tip of your forefinger to gen- tly push it into your ear until it rests comfortably in your ear canal .

  • Page 14: Removing The Hearing Aid

    Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull gen- tly . If it is difficult, you can try to move the hearing aid carefully from side to side . It may also help to pull the outer ear backwards and upwards with the opposite hand .

  • Page 15: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in ac- cordance with your sound environment . If you have a remote control, you can also adjust the volume manually or mute your hearing aid . Any adjust- ment of the volume setting will be cancelled when your hearing aid is turned off, or when you change program .

  • Page 16: Lost Partner Alarm

    To mute the hearing aid with a remote control: Keep pressing the volume down key on the remote con- trol until the long beep-tone has sounded . Pressing one of the volume keys briefly will bring back the sound . Lost partner alarm (Note: Only applicable if this feature is available and has been activated by your hearing care professional) .
  • Page 17 Master Standard Music For listening to music For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Audibility Makes high-frequency sounds audible Extender Phone For listening to the telephone In this program you listen via the telecoil (T) and not via the hearing aid microphones (M).
  • Page 18 Zen program Your hearing aid may be provided with a unique optional listening program called Zen . It makes musical tones (and sometimes a rushing noise) in the background . The Zen program may be used alone (without amplifi- cation) in quiet when you are not required to hear sur- rounding sounds .
  • Page 19 Benefits The Zen program may provide a relaxing listening background for some people . When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus . Indications for use The Zen program is intended to provide a relaxing sound background (i .e ., music/noise source) for adults who desire to listen to such a background in quiet .

  • Page 20: Switching Between The Programs

    Switching between the programs If you have a remote control, you can change programs with a simple push of the program key . Each time you change program, an acoustic indicator will sound unless this function has been disabled . Program…1: Message or one short beep Program…2: Message or two short beeps Program…3: Message or three short beeps...

  • Page 21: Cleaning

    CLEANING The following cleaning accessories are available for the hearing aid . 1 . Cloth 2 . Brush 3 . Long wax removing tool 4 . Short wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories .

  • Page 22: The Hearing Aid

    The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt . Clean your hearing aid after use with the cloth provided . WARNING Never clean the hearing aid with water or cleaning solutions, as this may cause it to malfunction .
  • Page 23 We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the microphone and vent openings to ensure that no earwax or dirt has gathered there . Below is an exam- ple of how the sound outlet and the microphone and vent openings may be positioned .

  • Page 24: The Sound Outlet

    The sound outlet It is important that the sound outlet is not blocked by earwax . If it is blocked, do as follows: Remove any visible earwax from around the sound out- let with the small brush or cloth . Do not attempt to clean the wax guard .

  • Page 25: The Microphone Openings

    The microphone openings If dirt or earwax has gathered around the microphone openings on the hearing aid front, do as follows: Open the battery compartment cover and turn the hear- ing aid so the cover is facing downwards (see drawing) . Guide the short wax removing tool (no .

  • Page 26: The Vent

    The vent If earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the long wax removing tool (no . 3) all the way through the vent . WARNING It is important for the performance of the hearing aid that the vent is never blocked by earwax .

  • Page 27: Nanocare Tm …Wax…Guard

    NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax . Always use NanoCare wax guards with your hearing aid . Otherwise the warranty for your hearing aid will be void . The wax guard consists of the following parts: 1 .

  • Page 28: Changing The Wax Guard

    Changing the wax guard Insert the removal hook into the used wax guard placed in the sound outlet . Pull the wax guard straight out . 1 . Vent opening 2 . Sound outlet 3 . Used wax guard...
  • Page 29 Turn the holder around so that the new wax guard is in position to be inserted . Insert the holder into the opening of the sound out- let and gently press the wax guard into the opening . Then pull the holder straight out .
  • Page 30 Discard the holder with the used wax guard . The frequency with which the wax guard should be changed varies from one individual to another . If you have any questions regarding your wax guard, please contact your hearing care professional . WARNING If the wax guard fits loosely, discard it and insert another .

  • Page 31: Accessories

    PHONE-DEX for easy landline use* FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids T-DEX for connecting hearing aids to mobile phones using telecoil *Available in some countries only...

  • Page 32: In…Case…Of…Malfunction

    IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily . If the problems persist, contact your hearing care professional for assistance . Problem Possible cause Solution The hearing The hearing aid is not...
  • Page 33 Problem Possible cause Solution The hearing Your ear is blocked Contact your ENT doc- aid whistles by earwax tor/physician continuously The hearing aid is not Take the hearing aid out correctly placed in and reinsert it your ear canal The hearing aid fits Contact your hearing loosely in your ear care professional...
  • Page 34 Problem Possible cause Solution The hearing The DEX is used Move the DEX closer to aids do not beyond the trans- the hearing aids respond with a mission range correspond ing change in vol- ume or pro- gram to the Strong electromag- Move away from known netic interference in...

  • Page 35: Caring…For…Your…Hearing…Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care . Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use . Remove the battery if the hearing aid will not be used for several days .

  • Page 36: Warnings…

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immediately . • Keep hearing aids and their parts, accessories and batter- ies out of reach of children and anyone else who might swal- low such items or otherwise cause injury to themselves .
  • Page 37 WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged . Dispose of used batteries according to the instruc- tions . • Never allow others to wear your hearing aid, as this could cause permanent damage to their hear ing . •...
  • Page 38 . • Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid . • Do not use Widex hearing aids in mines or other areas with explosive gases .
  • Page 39 WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans . The emissions from these procedures as well as from other types of radia- tion, such as that in a microwave oven, can damage your hear- ing aid and the hearing aid can become very hot .
  • Page 40 WARNING Interference with active Implants • In order to show caution, we advise to follow the guidelines recommended by manufacturers of defibrillators and pace- makers regarding use of mobile phones: • If you wear an active implantable device keep the Wireless Hearing Aids and Hearing Aid Accessories such as wireless remote controls or communicators at least 15 cm away from the implant .
  • Page 41 CAUTION • Your hearing aid has been tested for interference according to international standards . Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and mobile phones . •...

  • Page 42: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions . However, the hearing aid can help you to make the best possible use of your remaining hearing ability . You should also bear in mind that it can take time to get used to a new hearing aid and new sounds .

  • Page 43: Adapting To Your Hearing Aids

    Congratulations for taking the first steps toward re- storing your communication skills with the purchase of state-of-the-art hearing aids from Widex . Because many of the sounds you may now hear have not been fully audible without hearing aids, we urge you to take a few minutes to perform the following sim- ple activities in the order listed .
  • Page 44 • We hear in our brain, not in our ears . It will take your brain some time to fully adapt to the new sounds you are hearing . It is not unusual, for example, to hear certain sounds, such as your own footsteps, or a newspaper rustling, or the refrigerator humming, that people with normal hearing take for granted and thus don’t consciously process .

  • Page 45: Regulatory…Information

    REGULATORY INFORMATION FCC ID: TTY-C4XP IC: 5676B-C4XP Federal Communications Commission Statement This device complies with part 15 of the FCC Rules . Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation .
  • Page 46 . Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment . Industry Canada Statement / Déclaration d’industrie Canada...
  • Page 47 Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence . L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioé- lectrique subi, même si le brouillage est susceptible d’en com- promettre le fonctionnement .
  • Page 48 Hereby, Widex A/S declares that the C4-XP, C3-XP and C2-XP are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC . A copy of the Declaration of Conformity can be found at: http://www . w idex .com/doc...
  • Page 49 Electrical and electronic equipment (EEE) contains materials, components and sub- stances that can be hazardous and present a risk to human health and the environment when waste electrical and electronic equip- ment (WEEE) is not handled correctly . Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste .

  • Page 50: Additional…Program…Forms

    ADDITIONAL PROGRAM FORMS Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 51 Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...

  • Page 52: Symbols

    SYMBOLS SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If ap- propriate, the date of manufacture may also be stated .
  • Page 53 Symbol Title/Description Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed . Upper limit of temperature The highest temperature to which the product can be safely exposed .
  • Page 54 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives . Alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on use in some CE member states . C-Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the...
  • Page 56 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www . w idex .com Manual no .: É[5qr0w6|f;;a;k] 9 514 0264 001 #01 WIDEX, WIDEX CLEAR, NANOCARE and DEX are trademarks of Widex A/S...

This manual is also suitable for:

C3-xpC2-xpDream d-xp

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