Widex CROS-FA User Instructions
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Widex CROS-FA User Instructions

Widex CROS-FA User Instructions

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USER INSTRUCTIONS
CROS-FA model
Behind-the-ear

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Summary of Contents for Widex CROS-FA

  • Page 1 USER INSTRUCTIONS CROS-FA model Behind-the-ear...

  • Page 3: Table Of Contents

    CONTENTS THE WIDEX CROS TRANSMITTER ..........4 The battery ....................7 Inserting the battery ................7 Battery drawer without a nail grip ..........10 Right/left identification ................12 Positioning the transmitter ..............12 Removing the transmitter ..............14 Turning the transmitter on and off .............15 Volume adjustment ................17...

  • Page 4: The Widex Cros Transmitter

    THE WIDEX CROS TRANSMITTER The illustration below shows the WIDEX CROS transmitter without the ear-set, which consists of a tube and an ear-tip or earmold. Please refer to the separate ear-set user manual provided. 1. Microphone openings 2. Volume control 3.
  • Page 5 In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your transmitter. WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the transmitter. NOTE Your transmitter and ear-set may not look exactly as illustrated in this booklet.
  • Page 6 The transmitter is worn on the deaf ear like an ordinary “behind- the-ear” hearing aid. It receives sound from the surroundings and transmits it to a Widex wireless hearing aid worn on the better ear, via a proprietary wireless technology called WidexLink.

  • Page 7: The Battery

    The battery We recommend zinc-air batteries. Use a size 312 battery for the transmitter. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries.
  • Page 8 CAUTION Do not use batteries if there is a sticky residue from the tab or other unwanted substance, as this can cause the device to malfunction. Use the nail grip to gently swing the battery drawer open.
  • Page 9 Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted.

  • Page 10: Battery Drawer Without A Nail Grip

    Battery drawer without a nail grip The device may be provided with a battery drawer without a nail grip. This type of drawer can be a good choice if the device is worn by a child. A special tool for opening the drawer will be included with this drawer.
  • Page 11 The battery drawer is opened as illustrated WARNING Never leave an exhausted battery in the transmitter. Exhausted batter- ies may leak, damaging the device.

  • Page 12: Right/Left Identification

    Right/left identification Your transmitter can be provided with a colored mark for right/left identification (red mark = right and blue mark = left). The arrow shows the position of the identification mark. Positioning the transmitter Insert the earpiece in the ear canal while holding the lower part of the tube.
  • Page 13 Place the transmitter behind the ear, so that the device and tube rest comfortably on the ear, close to your head. The illustrations show an open ear-tip. For further information on ear-tip/earmold types, anchors and procedures, see the separate ear-set user manual provided.

  • Page 14: Removing The Transmitter

    Removing the transmitter Remove the transmitter from its position behind the ear. Carefully pull the earpiece out of the ear canal, while holding the lower part of the tube. If the earpiece is provided with an extrac- tion cord, take hold of this and carefully pull the ear-tip out of the ear canal.

  • Page 15: Turning The Transmitter On And Off

    Turning the transmitter on and off Close the battery drawer to turn on the trans- mitter. To turn it off, open the battery drawer slightly to the first position where a click is felt. Please remember to turn off the transmitter when it is not in use.
  • Page 16 Transmission With the transmitter turned on, press the program button to start transmitting sound to the hearing aid on the better ear. Make sure the hearing aid is also turned on. To stop transmission, press the program button again. You will hear a sound when transmission is started, and a message when transmission is stopped, unless this function has been disabled.

  • Page 17: Volume Adjustment

    Volume adjustment Your transmitter is provided with a volume control allowing you to adjust the volume of the sound transmitted to the better ear. Push the upper part of the volume control to gradually raise the volume. Push the lower part to gradually lower the volume.

  • Page 18: Cleaning

    CLEANING The following cleaning accessories are available for the transmit- ter and ear-set*. For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids”. 1. Cloth 2. Wax removing tool 3. Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories.

  • Page 19: The Transmitter

    The transmitter Clean the device with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the transmitter, as this may cause it to malfunction.
  • Page 20 When the transmitter is not in use, keep it in a warm, dry place with the battery drawer open, to ventilate the device and allow it to dry.

  • Page 21: In Case Of Malfunction

    IN CASE OF MALFUNCTION Problem Possible cause Solution The transmitter is It is not turned on Make sure the battery not transmitting drawer is completely closed The battery does not Insert a new battery work The program button is Press the button not activated The hearing aid on the Turn it on...
  • Page 22 “Mas- ter” Note: This information covers only the transmitter itself. See the “Ear-sets for Widex BTE hearing aids” user manual for informa- tion specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.

  • Page 23: Caring For Your Transmitter

    CARING FOR YOUR TRANSMITTER The transmitter is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your device:...
  • Page 24 CAUTION • Turn off your transmitter when it is not in use. Remove the battery if the device will not be used for several days. • When the transmitter is not in use, keep it in its case in a dry location out of reach of children and pets.

  • Page 25: Warnings

    WARNINGS WARNING The transmitter and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
  • Page 26 • Risk of explosion if battery is replaced by an incorrect type or recharged. Dispose of used batteries according to the instructions. • The device is made of modern non-allergenic materials. Nonetheless, in rare cases skin irritation may occur. If you notice skin irritation in or around your ear or ear canal, contact your hearing care professional.
  • Page 27 WARNING • Please note that when using the transmitter, you must allow regular ventilation of the ear. If the ear is not adequately ventilated, there may be a slightly increased risk of infection or disease in the ear canal. We therefore recommend that you remove the device and ear-set from your ear when you go to bed, to allow the ear canal to be ventilated.
  • Page 28 • Do not use the transmitter in mines or other areas with explosive gases. • Do not wear your transmitter during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radiation, such as that in a microwave oven, can damage your device.
  • Page 29 WARNING Interference with active Implants • In order to show caution, we advise to follow the guidelines recom- mended by manufacturers of defibrillators and pacemakers regard- ing use of cell phones: • If you wear an active implantable device keep the Wireless Hearing Aids and Hearing Aid Accessories such as wireless remote controls or communicators at least 15 cm/6 inches away from the implant.
  • Page 30 CAUTION • Your transmitter has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the device due to electromagnetic radia- tion from other products such as alarm systems, room surveillance equipment and cell phones. •...

  • Page 31: Advice

    ADVICE NOTE • In most cases, using the transmitter infrequently will not permit you to gain full benefit from it. • The use of the transmitter is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading.

  • Page 32: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is implemented in the DREAM™ hearing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Antenna Inductive Inductive Inductive Embedded type antenna antenna antenna ceramic antenna Antenna Ø1.8 mm, Ø8 mm,...
  • Page 33 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Output 29 pW 21 nW 1.2 nW +4dB re. power (EIRP**) Range < 1 m remote < 1 m < 30 cm < 10 m unit to hearing remote unit between hear- between PC to hearing ing aid and TM- <...
  • Page 34 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Data-rate 212 kbit/sec- 212 kbit/ 212 kbit/second 2.1 Mbps ond (raw second (raw (raw channel channel channel capacity) capacity) capacity) Data flow Simplex or Simplex Simplex or Time divi- semi-duplex capability semi-duplex sion duplex capability capability (TDD)
  • Page 35 (Benefits) The use of wireless transmission allows convenient and syn- chronized control of hearing aid functions. The DREAM wireless hearing aids share input information between the two partner hearing aids. In so doing, the wearers would experience the following additional user bene- fits (only when wearing binaural DREAM hearing aids).
  • Page 36 Coordination of compression – The DREAM hearing aids maintain the intensity level difference between ears (inter-aural level difference, ILD). In some situations where speech is presented to one side and noise the other side, this coordinated action could enhance the relative loudness of the speech sounds to the noise background and improve speech under- standing for some wearers.
  • Page 37 (Contraindications): • Congenital or traumatic deformity of the ear • Active drainage from the ear within 90 days • History of rapid progressive hearing loss within previous 90 days • Acute or chronic dizziness • Sudden unilateral hearing loss in previous 90 days...
  • Page 38 RADIO TRANSMITTER / CABLES / TRANSDUCERS The DREAM™ series hearing aid contains a radio transmitter / receiver with the following Radio transmitter parameters: • Frequency (range): 10.6 MHz (10.2 – 11.0 MHz) • Bandwidth (-15dB): 660 kHz • Channel: Single channel radio •...
  • Page 39 Cables and transducers: No cables and transducers are used neither during normal use of the DREAM™ series hearing aid nor during programming of the hearing aid.
  • Page 40 QUALITY OF SERVICE FOR WIRELESS TECHNOLOGY IN THE WIDEXLINK SYSTEM WidexLink wireless technology enables communication between two partners of a binaural pair of DREAM hearing aids and with their matched external devices. The requirements for the quality of service (QoS) vary among the various components and their intended user scenarios.
  • Page 41 For inter-ear communication between hearing aids, a BER better than is required. The communication is updated every 50 ms (or 20 Hz). The hearing aids continue to amplify based on the last saved settings even when the transmission range is exceeded or when communication is interfered.
  • Page 42 • A built-in pairing table which specifies valid and legitimate pairing among units • A proprietary Widex communication protocol which checks the package numbers during each transmission. • A Cyclic Redundancy Check (CRC) to check data validity and correct...
  • Page 43 GUIDANCE AND MANUFACTURER’S DECLARATION Electromagnetic emissions The DREAM™ series hearing aids are intended for use in the electro- magnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an envi- ronment.
  • Page 44 RF emissions Class B The DREAM™ hearing aid is suitable CISPR 11 for use in all establishments, includ- ing domestic establishments and Harmonic emis- those directly connected to the pub- sions applicable *) lic low-voltage power supply net- IEC 61000-3-2 work that supplies buildings used Voltage fluctua- for domestic purposes.
  • Page 45 Electromagnetic immunity The DREAM™ series hearing aids are intended for use in the electro- magnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an envi- ronment. Immunity IEC 60601 Compliance...
  • Page 46 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Electrical fast ± 2 kV for transients/ power line applicable *) applicable *) burst supplies ± 1 kV for 61000-4-4 input/output applicable *) lines Surge ± 1 kV line(s) to line(s) applicable *) applicable *)
  • Page 47 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Voltage dips, <5 % U short inter- (>95 % dip applicable *) applicable *) ruptions and in U ) for voltage vari- 0.5 cycle ations on 40 % U power supply (60 % dip input lines...
  • Page 48 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Power fre- 3 A/m 3 A/m Power frequency quency magnetic fields (50/60 Hz) should be at levels magnetic characteristic of a field typical location in a typical commercial or 61000-4-8 hospital environment NOTE U...
  • Page 49 Electromagnetic immunity – cont. The DREAM™ series hearing aids are intended for use in the electro- magnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an envi- ronment.
  • Page 50 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Portable and mobile RF communications equipment should be used no closer to any part of the DREAM series hearing aid, including cables, than the recom- mended separation distance calculated from the equation applicable to the frequency of the transmitter.
  • Page 51 d = 1.2 √P Radiated RF 3 V/m 3 V/m 80 MHz to 800 MHz d = 2.3 √P 61000-4-3 80 MHz to 2.5 GHz 800 MHz to 2.5 GHz...
  • Page 52 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site...
  • Page 53 NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromag- netic propagation is affected by absorption and reflection from struc- tures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, ama- teur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
  • Page 54 Recommended separation distances Recommended separation distances between portable and mobile RF communication equipment and the DREAM™ series hearing aids. The DREAM™ series hearing aids are intended for use in the electromag- netic environment in which RF disturbances are controlled. The customer or the user of the DREAM™...
  • Page 55 For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
  • Page 56 (EMI/EMC Compliance). The DREAM™ hearing aid complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part 15, RF emissions USA Federal Communications subpart C Commission (FCC) requirements for intentional radiators. EN 300 330-2 RF emissions EMC and radio spectrum matters V1.5.1 incl.
  • Page 57 IEC 60118- Immunity International Product std. for hear- 13:2011 RF Near Field ing aids to ensure adequate immu- immunity test nity to radio interference from cell telephones. ANSI C63.19- Immunity American National Standard 2007 RF Near Field Methods of measurement of immunity test Compatibility between wireless Communication Devices and...
  • Page 58 IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid.
  • Page 59 If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid.
  • Page 60 FCC ID: TTY-DFA IC: 5676B-DFA Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interfer- ence that may cause undesired operation.
  • Page 61 This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.
  • Page 62 Industry Canada Statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only oper- ate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communica- tion.
  • Page 63 Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.
  • Page 64 Hereby, Widex A/S declares that this CROS-FA is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com/doc...
  • Page 65 Electrical and electronic equipment (EEE) contains materials, components and substances that can be hazardous and present a risk to human health and the environment when waste electrical and elec- tronic equipment (WEEE) is not handled correctly. Do not dispose of hearing aids, hearing aid accessories and bat- teries with ordinary household waste.

  • Page 66: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If ap- propriate, the date of manufacture may also be stated.
  • Page 67 Symbol Title/Description Catalog number The product’s catalog (item) number. Serial number The product’s serial number.* Keep away from sunlight The product must be protected from light sources and/or The product must be kept away from heat Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be...
  • Page 68 Symbol Title/Description Upper limit of temperature The highest temperature to which the product can be safely exposed. Temperature limits The highest and lowest temperatures to which the prod- uct can be safely exposed. Consult instructions for use The user instructions contain important cautionary infor- mation (warnings/precautions) and must be read before using the product.
  • Page 69 Symbol Title/Description WEEE mark “Not for general waste” When the product is to be discarded, it must be sent to a designated collection point for recycling and recovery. CE mark The product is in conformity with the requirements set out in European CE marking directives. Alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on...
  • Page 70 Symbol Title/Description Interference Electromagnetic interference may occur in the vicinity of the product. *The six- or seven-digit number on the product is the serial num- ber. Serial numbers may not always be preceded by...
  • Page 72 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com É[5qr0w6|;;fa;k] Manual no.: 9 514 0260 041 #03 CIB313/0514...

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