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InfoCaster
Harris
InfoCaster
R1000
®
®
Hardware Installation Manual
175-700200-00

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Table of Contents
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Summary of Contents for Harris InfoCaster R1000

  • Page 1 InfoCaster Harris InfoCaster R1000 ® ® Hardware Installation Manual 175-700200-00...
  • Page 2 (b) Interlock Security Device. Provided you are in compliance with this Agreement, we will replace a damaged or defective interlock security device (dongle) no matter what the cause of the damage. In order to receive a replacement device, you must return the damaged device to Harris Canada Systems, Inc.
  • Page 3 English language. Les parties aux presentes ont expressement exige que la presente convention et ses Annexes soient redigees en langue anglaise. If you have any questions about this Agreement, write to us at Harris Canada Systems, Inc. 26 Peppler Street, Waterloo, Ontario, Canada, N2J 3C4, or call us at 519-570-9111.
  • Page 5: Table Of Contents

    Table of Contents Preface Manual Information ........... vi Purpose ............................
  • Page 6 System Chassis ............4 Front Panel .............................
  • Page 7 Enable Audio Output ........................31 Configure the Audio I/O ........................ 31 Work with Network Manager ......... . 32 Creation Station ...........................
  • Page 8 Table of Contents In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 9 Preface...
  • Page 10: Preface

    Manual Information Purpose This manual details the features, installation, operation, maintenance, and specifications of your InfoCaster Rackmount system. Audience This manual is written for engineers, technicians, and operators responsible for the system installation and setup. Writing Conventions This manual adheres to the following writing conventions. Table P-1.
  • Page 11: Unpacking/Shipping Information

    Unpacking/Shipping Information Inscriber has carefully inspected, tested, and calibrated this product prior to shipment to ensure years of stable and trouble free service. Before you install and configure your InfoCaster Rackmount system, follow these steps: Check equipment for any visible damage that may have occurred during transit.
  • Page 12: Safety Standards And Compliances

    Safety Standards and Compliances Safety Terms and Symbols This manual uses the following safety terms and symbols to identify certain conditions or practices. Table P-2. Safety Terms and Symbols WARNING: Identifies conditions or practices that can result in personal injury or loss of life—high voltage is present.
  • Page 13: Restriction On Hazardous Substances (Rohs) Directive

    • Polybrominated Diphenyl Ethers (PBDE) All relevant Harris Corporation products either comply with the legislation or are exempt. For example, spare parts supplied for the repair and upgrade of equipment sold before July 1, 2006 are exempt from the legislation.
  • Page 14: Waste From Electrical And Electronic Equipment (Weee) Directive

    Contact your local Harris sales representative for information on returning these products for recycling. Harris equipment that complies with the EU directive will be marked with a WEEE-compliant symbol, as shown in Figure P-2.
  • Page 15: Declaration Of Conformity

    System Name Part Number Description InfoCaster DS1000 INCSDS1000 Compact Digital Signage Platform InfoCaster R1000 INCSR1000 Rackmount Digital Signage Platform The Inscriber turnkey systems previously listed, are in conformity with the following standards, in accordance with the 89/336EEC Electromagnetic Compatibility Directive. EN55022...
  • Page 16 EN61000-3-2 Electromagnetic compatibility — EN61000-4-11 Part 3-2: Limits — Limits for harmonic current emissions (equipment input current up to and including 16 A per phase) EN61000-3-3 Electromagnetic compatibility — Part 3-3: Limits — Limitation of voltage changes, voltage fluctuations, and flicker in public low-voltage supply systems, for equipment with rate current <=16A per phase and not subject...
  • Page 17: Safety Guidelines

    Safety Guidelines Adhere to the following safety guidelines to avoid personal injury or damage to your system. Electrical Safety Guidelines Power Cords • Use the exact type of power cords as required. Warning • Use power cord(s) that came with safety certifications. To avoid electrical shock, check •...
  • Page 18: General Safety Guidelines

    • Motherboard Battery: CAUTION – Make sure not to install the onboard battery upside down to avoid possible explosion. Make sure that the positive side should be facing up on the motherboard. This battery must be replaced only with the same or an equivalent type recommended by the manufacturer.
  • Page 19: Operation Safety Guidelines

    • Handle a board by its edges only; do not touch its components, peripheral chips, memory modules or contacts. • When handling chips or modules, avoid touching their pins. • Put the motherboard and peripherals back into their anti-static bags when not in use.
  • Page 20 Preface In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 21: Introduction

    Chapter 1 Introduction...
  • Page 22: Overview

    Overview This chapter provides an introduction to the InfoCaster Rackmount Creation Station and Player systems, including the following topics: • “Product Description” on page 3 • “System Chassis” on page 4 • “Functional Block Diagram” on page 8 Chapter 1 | Introduction In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 23: Product Description

    Product Description The InfoCaster Rackmount turnkey system is your single source solution for high-impact digital signage. InfoCaster Rackmount is an out-of-the-box communications solution that produces powerful, multi-zone broadcast quality page layouts for immediate display on video monitors. Main Features These are the main features of InfoCaster Rackmount. •...
  • Page 24: System Chassis

    System Chassis Front Panel Figure 1-1 shows the InfoCaster Rackmount front panel. The front panel has two LEDs indicating system status. See Table 1-1 for LED description. System Reset USB 1-2 CD/DVD-RW Drive RESET POWER PWR HDD Power Status LEDs Floppy Drive Figure 1-1: Rackmount Front Panel Front Panel LEDs...
  • Page 25: Back Panel

    Back Panel Figure 1-2 illustrates the InfoCaster Rackmount back panel configured with the maximum options. Note that the exact component placement on your system may vary slightly depending on your system specifications. Analog Capture GPIO (optional) (optional) Power Supply PC Ports Audio I/O DVI / VGA S-Video...
  • Page 26: Back Panel Pc Ports

    Back Panel PC Ports Figure 1-3 illustrates the back panel PC ports. Mouse COM 1 IEEE 1394 LAN 1-2 Center Bass Rear Speaker Line In Front Speaker Mic In Keyboard Coaxial Optical SATA USB 1-4 Side Speaker Figure 1-3: Back Panel PC Ports PC Port Connections Table 1-3 lists and describes the functions of the back panel PC ports.
  • Page 27: Lan Port Leds

    Table 1-3. PC Ports Descriptions (Continued) Port Description Line Out (lime) Connects the front speakers in a 4-channel, 6-channel, or 8-channel configuration. Mic In (pink) Connects a microphone. Side Speaker Out Connects the side speakers in a 8-channel (grey) configuration. USB 1-4 Connect up to four Universal Serial Bus (USB) 2.0 devices.
  • Page 28: Functional Block Diagram

    Functional Block Diagram The following block diagram illustrates the InfoCaster system configured with the maximum options. Back Panel I/O Intel Core Duo/ Intel Core 2 Duo DIMM4: Socket 240-pin DDR2-667 DIMM3: Socket 240-pin DDR2-667 DIMM2: Socket 240-pin DDR2-667 DIMM1: Socket 240-pin DDR2-667 VGA/DVI #1 PCI-Express x 16...
  • Page 29: Installation And Setup

    Chapter 2 Installation and Setup...
  • Page 30: Overview

    Overview This chapter provides information about installing and setting up your InfoCaster Rackmount Creation Station or Player. The following topics are included in this chapter: • “Chassis Rack Mount” on page 11 • “InfoCaster System Options” on page 15 • “GPI Triggers”...
  • Page 31: Chassis Rack Mount

    Chassis Rack Mount The InfoCaster Rackmount system must be mounted in an area where there is unrestricted air movement. For maximum efficiency and reliability, the InfoCaster system should be operated in an ambient temperature between 40° and 95°F (5° to 35°C) non-condensing. Structural Along with the rack mounting ears included in the packing box, InfoCaster Support...
  • Page 32: Chassis Slides Installation

    Chassis Slides The following installation procedure is for the General Devices slide assembly. Installation If you purchase another brand of chassis slides, follow the instructions provided with that product. Before you install the chassis in the rack, make sure that the chassis cover is in place, and the slides are attached to both the chassis and the rack.
  • Page 33 Locate the four threaded screw holes on each side of the chassis and align them with the first four holes of the inner slides. Screw Holes Mounting Screws Figure 2-2. Slide Mounting Secure the slide to the chassis with the supplied screws. Repeat the above steps to install the other inner slide on the opposite side of the chassis.
  • Page 34: Rack Installation

    Rack Installation After you have installed the inner slides on the chassis, you are ready to install the outer slides to the rack. Insert the intermediate slide fully into the outer slide from the rear until it locks in place. Secure an end bracket and a bar nut to the rear of the outer slide with the screws provided.
  • Page 35: Infocaster System Options

    InfoCaster System Options InfoCaster is designed to run continuously on your system, which makes the application available to play InfoCasts at any time. Since InfoCaster Rackmount is designed to run without interruption, you must turn off certain system settings such as screen savers and monitor power saving options that interrupt InfoCaster operations.
  • Page 36 Turn Off Monitor To avoid losing your video output you must turn off the monitor power saving Power Saving option. If the monitor power saving option interrupts InfoCaster operations your video output goes blank and your computer screen turns black. To regain Options your video output, your must restart your computer.
  • Page 37: Gpi Triggers

    GPI Triggers InfoCaster Rackmount supports serial or USB GPI triggers for controlling output. The GPI trigger type allows you to trigger each event with an external button press. The GPI takes the voltage from a serial port pin to close a switch and complete the circuit, triggering the selected event. Serial Port GPI Figure 2-4 shows the pin closures for 25-pin and 9-pin serial port connectors.
  • Page 38: Usb Gpi Trigger

    USB GPI Trigger InfoCaster Rackmount supports GPI triggers connected to the USB U2IO device for controlling output. The U2IO device supports 14 GPI connections and 10 GPO connections. Figure 2-5 shows the GPI pin connectors for the U210 device. 1. GPI 1 10.
  • Page 39 Figure 2-6. GPI Passive Switch Connection When systems are connected through a USB port, you can set an event on one system to trigger an event on another system. See “Use Triggers to Play Other InfoCasts” in Chapter 6 in the InfoCaster User Guide for more information. USB GPI triggers need to be added to the GPI list in the Configuration Utility before they can be used in InfoCaster.
  • Page 40: Video Output Card

    Video Output Card InfoCaster Rackmount supports ATI Radeon output card models X1600, X1650, or better. These ATI cards provide excellent video quality for progressive output up to 1280 x 768. Connect the Turn off the computer. Connections are not detected by the system if you Output Cables connect the cables when the computer is turned on.
  • Page 41: Disable The Onboard Vga

    If you do not have the Catalyst Control Center you can also set up Edit & Playback output using the Windows Properties dialogs. See “Set Up Edit & Playback Without Catalyst Control Center” on page • If you have the Multi Head option, use this option when you want to operate two players on a single system.
  • Page 42 Click on the Catalyst Control Center button. Figure 2-7. Catalyst Control Center Note: When you first launch the Control Center you are prompted to select the mode you wish to work in. Select Advanced mode. Click on Displays Manager. Click on the Detect Displays button to confirm the setup. 10 Click on the monitor 2 icon to open the display settings panel.
  • Page 43 12 If you are setting up Edit & Playback VGA output: Select your desktop area from the drop-down list. Right-click on monitor 2 and select Extend Main onto monitor. Click Apply. 13 Click on Done and close the Catalyst Control Center and the Display Properties dialog.
  • Page 44 Select the monitor 2 icon. Ensure your ATI card is listed under Display. If the ATI card is not listed: Click on the Advanced button. Switch to the Monitor tab. Click on the Properties button. Select Use this device (enable) from the Device usage drop-down list. Click on OK, then OK again to return to the Settings tab.
  • Page 45: Video Setup Options

    After confirming that the software is installed, open the InfoCaster Utility Configuration Utility. Select Start > Programs > Harris > InfoCaster > Configuration Utilities > InfoCaster Configuration Utility. Switch to the Video/Audio Standard tab to set up your video and audio options.
  • Page 46: Select The Video Output Device

    Select the Video Select your output device from the Select Output Device drop-down list. Output Device Depending on your system’s output card, some options in the list are not selectable. Table 2-1. Output Devices Device Description Desktop Video The desktop video window displays player output in a Window window on your system’s VGA monitor.
  • Page 47 Table 2-2: Device Output Options (Continued) Option Description Confidence Desktop Video and VGA Out provide a Confidence Preview Preview checkbox. Select it to enable Network Manager and InfoCaster to display thumbnails of player output. Confidence Previews are CPU and GPU intensive. Supports VGA Out provides a Supports Touchscreen checkbox.
  • Page 48: Configure Vga Output

    Configure VGA After you have installed and set up the VGA card in your system, select the Output VGA Out output device from the drop-down list to begin configuring one or more VGA displays. Figure 2-10. Multi Head VGA Output Setup If you have the Multi Head option you can run multiple instances of InfoCaster on your system, each one displaying output on a different card head.
  • Page 49 Table 2-3: Common VGA Out Configurations Configuration Description Spanning Spanning output is used to display a player’s output across two monitors. Only one InfoCast can be displayed at a time. In the InfoCaster Configuration Utility, configure one instance and do not select the Windows Desktop checkbox.
  • Page 50: Confirm The Video Output

    Confirm the Video After configuring your video output, click OK to save your settings. Output A warning dialog appears stating that all Harris software will shut down and restart when exiting the InfoCaster Rackmount Configuration Utility. Figure 2-11. Software Shutdown Warning Click OK to continue with the setup.
  • Page 51: Audio Setup Options

    Audio Setup Options Enable Live Audio If you have audio/video capture cards installed on your system, select the Input Enable Live Audio/Video Input checkbox on the Video/Audio Standard tab in the InfoCaster Configuration Utility. If you select this option, InfoCaster enables you to use audio input from the cards within your Live Video regions.
  • Page 52: Work With Network Manager

    Work with Network Manager InfoCaster systems work either as stand-alone creation stations, or as part of a network of multiple systems comprised of creation stations and players controlled by Network Manager. Creation Station InfoCaster systems behave as either creation stations or players, depending on their current modes and dongle settings.
  • Page 53: Maintenance

    Chapter 3 Maintenance...
  • Page 54: Overview

    Overview This chapter provides information about the following topics: • “Back Up Files” on page 35 • “Defragment Hard Drive” on page 35 • “Prevent Damage and Malfunction” on page 36 • “System Restore” on page 37 Chapter 3 | Maintenance In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 55: Back Up Files

    Back Up Files You should back up your files on a regular basis. As you work with your system, you create work files that are typically saved to your hard drive. You should make a copy of these files to use as a back up in case your hard drive stops functioning properly.
  • Page 56: Prevent Damage And Malfunction

    Prevent Damage and Malfunction Read and observe all instructions in this section to keep your system working safely and effectively. Hardware Do NOT modify the hardware. Your system is delivered with all the necessary hardware and software already installed. You should not have to open the system case.
  • Page 57: System Restore

    System Restore The restore procedure requires the System Restore DVD that was delivered with your system. Harris maintains a duplicate copy of your System Restore DVD. If diagnostics are required, your system can be recreated at the factory using the duplicate System Restore DVD.
  • Page 58 Chapter 3 | Maintenance In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 59: Specifications

    Chapter 4 Specifications...
  • Page 60: Overview

    Overview This chapter provides systems specifications, and includes the following topics: • “System Technical Specifications” on page 41 • “Power Supply Specifications” on page 42 Chapter 4 | Specifications In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 61: Specifications

    Specifications System Technical Specifications Table 4-1 details your system’s technical specifications. Table 4-1. System Technical Specifications Item Specification Chassis • 4RU Rackmount Chassis • Dimensions: Height: 7”(17.78 cm) Width: 19” (48.26 cm) Depth: 21” (53.34 cm) Weight 45 lbs (20.41 kg) Operating System •...
  • Page 62: Power Supply Specifications

    Power Supply Specifications Table 4-2 outlines the power supply specifications. Table 4-2. Power Supply Specifications Item Specification Operating Voltage 115 or 230V AC (autoswitch) @ 60HZ or 50 Hz Input Range 95 - 240V AC Power Consumption 350W maximum Chapter 4 | Specifications In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 63: Index

    Index administrator privileges ....... 15 damage prevention ........36 audio defragment hard drive ......... 35 capture card ..........31 device output option configuration ........... 31 confidence preview ......... 27 automatic updates ........15 directX yield technique ......27 GPU acceleration ........26 supports touchscreen ......
  • Page 64 Desktop Video Window ......26 VGA Out ........... 26, 28 GPI pinouts ........... 17–19 output monitor rotation ........ 28 GPI triggers serial ............17 USB ..........18–19 GPU acceleration ........26 packing equipment for shipping ....vii PC ports ............ 6–7 PCI-100 capture card ........
  • Page 65 video output device Desktop Video Window ......26 unpacking equipment ........vii VGA Out ..........26 USB GPI video standard ........26, 28 passive switch ........18 pinouts ............ 18 trigger ..........18–19 USB U2IO device ........18 Windows Automatic Updates ...... 15 VGA Out XD-200 capture card ........
  • Page 66 Index In f oC as t er R ac km o u nt H ar dw a r e In sta ll at io n M a n ua l...
  • Page 67: Technical Support

    Email: support@inscriber.com Web: http://broadcast.harris.com/inscriber Inscriber Graphics Systems Harris Broadcast Communications Division Technical Support In f oC as t er Rac km o u nt Har dw a r e In sta ll at io n M a n ua l...

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