1. Manuals
  2. Brands
  3. Harris Manuals
  4. Digital Signage
  5. InfoCaster R2100
  6. Hardware installation manual

Harris InfoCaster R2100 Hardware Installation Manual

Digital signage system
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
InfoCaster
Harris
InfoCaster
R2100
®
™
Hardware Installation Manual
175-700202-00
Revision B

Advertisement

Table of Contents
loading

Related Manuals for Harris InfoCaster R2100

Summary of Contents for Harris InfoCaster R2100

  • Page 1 InfoCaster Harris InfoCaster R2100 ® ™ Hardware Installation Manual 175-700202-00 Revision B...
  • Page 2 WARRANTY INFORMATION The HARRIS BROADCAST COMMUNICATIONS STANDARD WARRANTY POLICY STATEMENT provides a complete description of your warranty coverage, limitations, and exclusions. To view the complete warranty, visit http://www.broadcast.harris.com/support/warranties.asp If you have any questions about this Warranty, write to us at Harris Canada Systems, Inc.

  • Page 3: Table Of Contents

    Table of Contents Preface Manual Information ........... vi Purpose ............................
  • Page 4 System Chassis ............4 Front Panel .............................
  • Page 5 Set the Video Standard ........................ 37 Configure VGA Output ......................... 38 Confirm the Video Output ......................39 Audio Configuration ..........40 Enable Live Audio Input .......................
  • Page 6 Table of Contents In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...
  • Page 7 Preface...

  • Page 8: Preface

    Manual Information Purpose This manual details the features, installation, operation, maintenance, and specifications of the InfoCaster R2100 system. Audience This manual is written for engineers, technicians, and operators responsible for the system installation and setup. Revision History The revision history of this manual is outlined in the following table.

  • Page 9: Obtaining Documents

    Obtaining Inscriber documents can be viewed or downloaded from the Harris website at Documents https://premier.harris.com/broadcast/. Alternatively, contact your Inscriber customer service representative to request a document. Preface I nf o Ca st er R2 10 0 Har dwa re In sta ll at io n Ma n ua l...

  • Page 10: Unpacking/Shipping Information

    Inscriber has carefully inspected, tested, and calibrated this product prior to shipment to ensure years of stable and trouble free service. Before installing and configuring the InfoCaster R2100 system, follow these steps: Check equipment for any visible damage that may have occurred during transit.

  • Page 11: Safety Standards And Compliances

    Safety Standards and Compliances Safety Terms and Symbols This manual uses the following safety terms and symbols to identify certain conditions or practices. Table P-3. Safety Terms and Symbols WARNING: Identifies conditions or practices that can result in personal injury or loss of life—high voltage is present.

  • Page 12: Restriction On Hazardous Substances (Rohs) Directive

    • Polybrominated Diphenyl Ethers (PBDE) All relevant Harris Corporation products either comply with the legislation or are exempt. For example, spare parts supplied for the repair and upgrade of equipment sold before July 1, 2006 are exempt from the legislation.

  • Page 13: Waste From Electrical And Electronic Equipment (Weee) Directive

    Contact your local Harris sales representative for information on returning these products for recycling. Harris equipment that complies with the EU directive will be marked with a WEEE-compliant symbol, as shown in Figure P-2.

  • Page 14: Declaration Of Conformity

    Declaration of Conformity Inscriber Graphics Systems declares that the following Inscriber turnkey system models are in conformity with the standards stated in this note. System Name Part Number Description IconStation ICON-STA HD/SD Advanced Branding/MC Graphics ICON-STN-H-3100 HD/SD Branding/MC Graphics ICON-STN-S-3100 SD Branding/MC Graphics Inscriber G1 INSG13100...
  • Page 15 EN50081-1 Electromagnetic compatibility — EN61000-4-3 Generic emission standard — Part 1: Residential, commercial, and light industry EN50082-1 Electromagnetic compatibility — EN61000-4-4 Electrical fast transient Generic immunity standard — requirements “Burst”, 0.5kV Sig. Part 1: Residential, commercial, Lines, IkV Power line and light industry EN55103-1 Electromagnetic compatibility —...
  • Page 16 Inscriber Graphics Systems also declares the conformity of the previously mentioned products, with the required safety standards, in accordance with LVD 73/23 EEC EN60950 Safety for information technology equipment including electrical business equipment Preface In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 17: Safety Guidelines

    Safety Guidelines Adhere to the following safety guidelines to avoid personal injury or damage to your system. Electrical Safety Guidelines Power Cords • Use the exact type of power cords as required. Warning • Use power cord(s) that came with safety certifications. To avoid electrical shock, check •...

  • Page 18: General Safety Guidelines

    • Motherboard Battery: CAUTION – Make sure not to install the onboard battery upside down to avoid possible explosion. Make sure that the positive side should be facing up on the motherboard. This battery must be replaced only with the same or an equivalent type recommended by the manufacturer.

  • Page 19: Operation Safety Guidelines

    • Handle a board by its edges only; do not touch its components, peripheral chips, memory modules or contacts. • When handling chips or modules, avoid touching their pins. • Put the motherboard and peripherals back into their anti-static bags when not in use.
  • Page 20 xviii Preface In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 21: Introduction

    Chapter 1 Introduction...

  • Page 22: Overview

    InfoCaster is an out-of-the-box communications solution that produces powerful, multi-zone broadcast quality page layouts for immediate display on video monitors. This chapter provides an introduction to the InfoCaster R2100 system, including the following topics: • “Product Description” on page 3 •...

  • Page 23: Product Description

    Product Description The InfoCaster R2100 system is your single source solution for high-impact digital signage. InfoCaster systems work either as stand-alone creation stations, or as part of a network of multiple systems comprised of creation stations and players controlled by Network Manager.

  • Page 24: System Chassis

    System Chassis Front Panel Figure 1-1 shows the InfoCaster R2100 front panel. The front panel has two LEDs indicating system status. See Table 1-1 for LED description. CD/DVD-RW Drive System Reset Status LEDs Power Floppy Drive Figure 1-1. InfoCaster R2100 Front Panel Front Panel LEDs Table 1-1.

  • Page 25: Back Panel

    Back Panel Figure 1-2 illustrates the InfoCaster R2100 back panel with maximum configuration. The standard back panel includes the power supply module, PC connectors panel, and two DVI/VGA ports. Your system may also be equipped with the TV tuner and video capture purchase options.

  • Page 26: Back Panel Pc Ports

    Back Panel PC Ports Figure 1-3 illustrates the back panel PC ports. Keyboard Coax Out LAN 1 IEEE 1394 LAN 2 Center/Subwoofer Rear Speaker Line In Front Speaker Mic In USB 5-6 Optical USB 3-4 SATA 1-2 USB 1-2 Side Speaker Figure 1-3.

  • Page 27: Lan Port Leds

    Table 1-3. PC Ports Descriptions (Continued) Port Description Front Speaker Out Connects the front speakers in a 4-channel, 6-channel, (lime) or 8-channel configuration. Mic In (pink) Connects a microphone. Side Speaker Out Connects the side speakers in a 8-channel (grey) configuration.
  • Page 28 Chapter 1 | Introduction In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 29: Installation And Setup

    Chapter 2 Installation and Setup...

  • Page 30: Overview

    Overview This chapter provides information about installing and setting up InfoCaster R2100 systems. The following topics are included in this chapter: • “Packing List” on page 11 • “Chassis Rack Installation” on page 12 • “InfoCaster System Options” on page 16 •...

  • Page 31: Packing List

    Packing List Before unpacking your InfoCaster R2100 system, read “Unpacking/Shipping Information” on page viii. Standard Items The following items are included with every InfoCaster R2100 shipping package: • InfoCaster R2100 2U System • AC Power Cable • Keyboard and Mouse •...

  • Page 32: Chassis Rack Installation

    Chassis Rack Installation The InfoCaster R2100 system must be mounted in an area where there is unrestricted air movement. For maximum efficiency and reliability, the InfoCaster system should be operated in an ambient temperature between 40° and 95°F (5° to 35°C) non-condensing.

  • Page 33: Install The Chassis Slides

    Install the Chassis The following installation procedure is for the General Devices slide assembly. Slides If you purchase another brand of chassis slides, follow the instructions provided with that product. Before you install the chassis in the rack, make sure that the chassis cover is in place, and the slides are attached to both the chassis and the rack.
  • Page 34 Align the threaded screw holes on the inner slide with the holes on the side of the chassis. The first hole on the inner slide lines up with the second hole from the front of the chassis. Screw Holes Mounting Screws Figure 2-2.

  • Page 35: Rack Mount The Chassis

    Rack Mount the After you have installed the inner slides on the chassis, you are ready to install Chassis the outer slides to the rack. Insert the intermediate slide fully into the outer slide from the rear until it locks in place. Secure a supplied end bracket (or an optional extension support bracket) and a threaded bar nut to the rear of the outer slide with the screws provided.

  • Page 36: Infocaster System Options

    InfoCaster System Options InfoCaster software is designed to run continuously on your system, which makes the application available to play InfoCasts at any time. Since InfoCaster is designed to run without interruption, you must turn off certain system settings such as screen savers and monitor power saving options that interrupt InfoCaster operations. Confirm Your You must have administrator privileges to install InfoCaster software.
  • Page 37 Turn Off Monitor To avoid losing your video output you must turn off the monitor power saving Power Saving option. If the monitor power saving option interrupts InfoCaster operations your video output goes blank and your computer screen turns black. To regain Options your video output, your must restart your computer.

  • Page 38: Gpi Triggers

    GPI Triggers InfoCaster R2100 supports USB GPI or serial GPI triggers for controlling output. The GPI trigger type allows you to trigger each event with an external button press. The GPI takes the voltage from a serial port pin to close a switch and complete the circuit, triggering the selected event.

  • Page 39: Serial Gpi Trigger

    GPI inputs 9-14 have no internal pull-up resistors. If passive switching is required for GPI inputs 9-14 the pull-up resistors must be added externally. Figure 2-5. GPI Passive Switch Connection Serial GPI Trigger Figure 2-6 shows the pin closures for 25-pin and 9-pin serial port connectors. Reverse movement is not supported.

  • Page 40: Configure Gpi Triggers

    Configure GPI Use the following procedure to enable your GPI device. Triggers Select Start > Programs > Harris > InfoCaster R2100 > Configuration Utility > InfoCaster R2100 Configuration Utility. In the Configuration Utility, switch to the External Triggers tab. Figure 2-7. GPI Device Configuration Dialog Select the GPI Device used to trigger events.

  • Page 41: Temperature Probe

    Temperature Probe InfoCaster supports the Sensorsoft Thermometer, which is a optional temperature probe for monitoring the temperature of a remote location from your system. Connect the The temperature probe connects to your system with a COM port extension Temperature cable. Connect the cable from the RJ-45 COM port on the probe to the DB-9 COM port on your system Probe The cable for the temperature probe is available in various lengths, to a...

  • Page 42: Temperature Probe Pinouts

    Temperature The temperature probe cable has a DB-9 connector and an RJ-45 connector. Probe Pinouts The following table describes pinouts functions of the DB-9 connector. Table 2-1. DB-9 Cable Pinouts DB-9 End Signal Function on Probe RJ-45 End Pin 1 unused unused Pin 2...

  • Page 43: Configure The Temperature Probe

    InfoCaster. Probe With InfoCaster running, select Start > Programs > Harris > InfoCaster > Configuration Utility > InfoCaster Configuration Utility. In the Configuration Utility, switch to the Temperature Probe tab.

  • Page 44: Output Display

    Before you start using the InfoCaster program, you should set up your output display. The available output options depend on your system setup. InfoCaster R2100 systems support both NVIDIA GeForce 8600 GT graphics cards and ATI Radeon graphics cards X1600, X1650, or better.

  • Page 45: Disable The Onboard Vga

    Disable the Onboard VGA If your computer motherboard has an onboard VGA there can be resource conflicts with the ATI or NVIDIA cards. Your system administrator must disable the onboard VGA in the computer BIOS, and in Windows XP. Note: After running any other video enabled application, you must reboot the computer before running InfoCaster.
  • Page 46 Click on the number 2 icon and select a monitor from the list. Select the “Extend my Windows desktop onto this monitor” checkbox. Figure 2-11. Preview Display Monitor Click the Advanced button to open the monitor properties window. 10 Select the GeForce 8600 GT tab and click the Start the NVIDIA Control Panel button.
  • Page 47 11 In the NVIDIA Control Panel, select Run Multiple Display Wizard from the Display option in the Select a Display Task navigation pane. Figure 2-13. NVIDIA Control Panel Note: If your monitors are already set up as previously described, you can quickly access the NVIDIA Control Panel by right-clicking the Windows desktop and selecting the control panel option.
  • Page 48 12 When the NVIDIA nView Multi-Display Setup Wizard opens, click Next to continue with the setup. Figure 2-14. Setup Wizard Welcome Screen 13 Select Custom Setup and click Next to continue. Figure 2-15. Select Setup Type Chapter 2 | Installation and Setup In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...
  • Page 49 14 Select your Primary Display and click Next to continue. Figure 2-16. Select Primary Display 15 Select your display mode you want to use and click Next to continue. Figure 2-17. Select Display Mode Chapter 2 | Installation and Setup I nf o Ca st er R2 10 0 Har dwa re In sta ll at io n Ma n ua l...
  • Page 50 16 Select your Display Appearance for both monitors from the Screen Resolution and Color Quality drop-down lists, and click Next to continue. Figure 2-18. Select Display Appearance 17 Click the Preview button to view your settings and click Next to continue when the displays are setup to your satisfaction.
  • Page 51 18 View your multi-display settings, click Finish to apply the settings and close the Setup Wizard. Figure 2-20. Completed Setup Wizard Screen Before you click Finish, you can change any of the display settings by clicking the Back button until you get to the appropriate setup screen, and then continue with the setup as previously described.

  • Page 52: Configure Ati Card Display

    Configure ATI If the InfoCaster software is already installed on your system, do NOT open Card Display InfoCaster until you have configured the output monitors. The system might generate an error if InfoCaster is opened without properly configured output monitors. With the InfoCaster system shut down, connect the monitors to the DVI/VGA ports on the back of the system.
  • Page 53 To set up multi head or spanning VGA output: Click on monitor icon 2 in the preview window Select your desktop from the drop-down list. Right-click on Desktop 2 and choose Stretch Main Horizontally Onto Monitor. Figure 2-22. Set Up Multi Head or Spanning Output Click Yes in the Displays Manager Notification window to accept the changes.
  • Page 54 Set Up Edit & Playback Without Catalyst Control Center If you have just the ATI drivers and no Catalyst Control Center, follow these instructions to configure Edit & Playback output. Connect and turn on the monitors. Right-click on the Windows desktop. Select Properties to open the Display Properties dialog.

  • Page 55: Video Configuration

    After confirming that the software is installed, open the InfoCaster Utility Configuration Utility. Select Start > Programs > Harris > InfoCaster > Configuration Utilities > InfoCaster Configuration Utility. Switch to the Video/Audio Standard tab to set up your video and audio options.

  • Page 56: Select The Video Output Device

    Select the Video Select your output device from the Select Output Device drop-down list. Output Device Depending on your system’s output card, some options in the list are not selectable. Table 2-3. Output Devices Device Description Desktop Video The desktop video window displays player output in a Window window on your system’s VGA monitor.

  • Page 57: Set The Video Standard

    Table 2-4: Device Output Options (Continued) Option Description Confidence Desktop Video and VGA Out provide a Confidence Preview Preview checkbox. Select it to enable Network Manager and InfoCaster to display thumbnails of player output. Confidence Previews are CPU and GPU intensive. Supports VGA Out provides a Supports Touchscreen checkbox.

  • Page 58: Configure Vga Output

    After you have set up the ATI boards(s) in your system, you need to configure Output the VGA output. Select Start > Programs > Harris > InfoCaster > Configuration Utilities > InfoCaster Configuration Utility. Switch to the Video/Audio Standard tab and select VGA Out from the Select Output Device drop-down list.

  • Page 59: Confirm The Video Output

    Confirm the Video After configuring your video output and saving your settings, a warning dialog Output appears stating that all Harris software will shut down and restart when exiting the InfoCaster Configuration Utility. Figure 2-27. Software Shutdown Warning Click OK to continue with the setup. An ICConfig dialog appears asking if you want to test your settings.

  • Page 60: Audio Configuration

    Audio Configuration Enable Live Audio If you have audio/video capture cards installed on your system, select the Input Enable Live Audio/Video Input checkbox on the Video/Audio Standard tab in the InfoCaster Configuration Utility. If you select this option, InfoCaster enables you to use audio input from the cards within your Live Video regions. Enable Audio In order for your InfoCaster system to output audio, select the Enable Audio Output...
  • Page 61 Note: The audio I/O are user-configurable, allowing any device to be connected to any of the ports in any configuration. The Connected Device dialog box opens asking which device you plugged in. Check which device you plugged in, and click OK. Figure 2-31.
  • Page 62 After you make your audio connections, select a speaker setup from the speaker drop-down list. See Table 2-5 on page 43 for the function of the audio ports for the different speaker setups. Figure 2-33. Speaker Setup Click on the Play button located at the bottom of the speaker setup window to test the speaker output.

  • Page 63: Audio Channel Output Options

    Audio Channel The audio ports’ function changes depending on the speaker channel setup. Output Options The following table lists the function of the audio ports in all speaker configurations. Table 2-5. Audio Channel Configuration 2-Channel 4-Channel 6-Channel 8-Channel Port Color (Stereo) (Quadrophonic) (5.1 Surround)

  • Page 64: Plasma Display Configuration

    Plasma Display Configuration InfoCaster plays InfoCasts to an output monitor. This may be a VGA monitor, a video monitor, a desktop video window, or a plasma display, depending on your hardware configuration. Plasma Display You can use a serial port trigger to turn an output plasma display on or off Control according to a weekly schedule.

  • Page 65: Plasma Xml File

    Plasma Display Control dialog. The file is located in the InfoCasterXML folder of your InfoCaster installation, by default, Program Files\Harris\InfoCaster. You can use any text or XML editor (for example, Microsoft Word) to edit the PlasmaXMLFile.xml file. It is recommended that you close the InfoCaster Plasma Display Control dialog before editing the PlasmaXMLFile.xml file.
  • Page 66 Table 2-6: Display Element Sub-element Descriptions Tag Name Data Type Description BaudRate Numeric Symbol rate, the bit rate divided by the number of bits transmitted in each symbol. It is a measure of data transmission. ByteSize Numeric: from 4 to 8 Number of bits in a byte.
  • Page 67 Table 2-6: Display Element Sub-element Descriptions (Continued) Tag Name Data Type Description RunningSenseControlCode Sequence of hexadecimal Passed to plasma display; queries the values state of the plasma display (ON or OFF). RunningSenseACK Sequence of hexadecimal Specifies the expected return code values from the plasma display upon (Some displays respond to...

  • Page 68: Example Plasma Xml File

    Table 2-6: Display Element Sub-element Descriptions (Continued) Tag Name Data Type Description TurnOFFACK Sequence of hexadecimal Specifies the expected return code values from the plasma display upon successful receipt of TurnOFFControlCode. Example Plasma The following excerpt from the PlasmaXMLFile.xml file shows the values for the XML File NEC Plasma Display PX-42VP4 display.
  • Page 69 Chapter 3 Maintenance...

  • Page 70: Overview

    Overview This chapter provides information about the following topics: • “Back Up Files” on page 51 • “Defragment Hard Drive” on page 51 • “Prevent Damage and Malfunction” on page 52 • “System Recovery” on page 53 Chapter 3 | Maintenance In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 71: Back Up Files

    Back Up Files You should back up your files on a regular basis. As you work with your system, you create work files that are typically saved to your hard drive. You should make a copy of these files to use as a back up in case your hard drive stops functioning properly.

  • Page 72: Prevent Damage And Malfunction

    Prevent Damage and Malfunction Read and observe all instructions in this section to keep your system working safely and effectively. Hardware Do NOT modify the hardware. Your system is delivered with all the necessary hardware and software already installed. You should not have to open the system case.

  • Page 73: System Recovery

    System Recovery The recovery procedure requires the System Recovery DVD that was delivered with your system. Harris maintains a duplicate copy of your System Recovery DVD. If diagnostics are required, your system can be recreated at the factory using the duplicate System Recovery DVD.
  • Page 74 Turn on the system. The recovery procedure automatically launches the Inscriber Product Recovery Application when the system reboots. Figure 3-1. Product Recovery Application Window Click on the Recover System from Image button. A Warning appears asking if you have a backup of all your files. If you have not backed-up your data, see “Back Up Files”...
  • Page 75 12 Click Yes when the dialog box appears asking if you want to proceed with the disk restore. The recovery procedure starts immediately. Figure 3-3. Recovery Progress Indicator If the system is not fully operational when the recovery is complete, verify that you did not make any incompatible hardware changes.
  • Page 76 Chapter 3 | Maintenance In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 77: Specifications

    Chapter 4 Specifications...

  • Page 78: Overview

    Overview This chapter provides systems specifications, and includes the following topics: • “System Technical Specifications” on page 59 • “Temperature Probe Specifications” on page 60 • “Power Supply Specifications” on page 61 Chapter 4 | Specifications In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 79: Specifications

    Specifications System Technical Specifications Table 4-1 details your system’s technical specifications. Table 4-1. System Technical Specifications Item Specification Chassis • 2RU Rackmount Chassis • Dimensions: Height: 3.5” (8.89 cm) Width: 19” (48.26 cm) Depth: 19.5” (49.53 cm) Weight 27.8 lbs (12.61 kg) Operating System •...

  • Page 80: Temperature Probe Specifications

    Table 4-1. System Technical Specifications (Continued) Item Specification System Recovery • Bootable recovery DVD to return system to factory configuration Operating • 40° to 95° F (5° to 35° C) Temperature Relative Humidity • 5 to 95 % (non condensing) Temperature Probe Specifications Table 4-2 details the temperature probe specifications.

  • Page 81: Power Supply Specifications

    Table 4-2. Temperature Probe Specifications (Continued) Item Specification Communications interface RS-232C using TX,RX,RTS,DTR and GND. One device per serial port. Maximum communications 1000 ft (305 m) using recommended cable cable length type. Low capacitance shielded cable or UTP is recommended. Communications protocol Sensorsoft Device Protocol, Version 2.0 Error control...
  • Page 82 Chapter 4 | Specifications In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 83: Index

    Index speaker output ........40–42 temperature probe ........23 administrator privileges ....... 16 VGA output ..........38 ATI card configuration ......32–33 video output ........35–37 audio connected device dialog ......41 capture card ..........40 control panel channel output ........43 ATI card ..........
  • Page 84 external triggers output serial GPI .......... 19–20 edit & playback mode ......24 USB GPI ........18–19, 20 multi head ..........24 single head ..........24 spanning mode ........24 video standard ........37–38 features ............3 output device ..........36 front panel .............
  • Page 85 system ............ 59 temperature probe ......60–61 U2IO device ..........18 system recovery ........53–55 unpacking equipment ........viii USB GPI passive switch ........19 temperature probe pinouts ............ 18 cable connection ........21 triggers ........18–19, 20 configuration ........... 23 pinouts ............
  • Page 86 Index In f oC as t er R 21 00 H ard war e I n stal la ti on Man u al...

  • Page 87: Technical Support

    If your dealer is unable to resolve your technical support problems, contact Inscriber Graphics Systems technical support: Email: signage.support@harris.com Web: http://www.broadcast.harris.com/products/digitalsignage/ Inscriber Graphics Systems Harris Broadcast Communications Division Technical Support I nf o Ca st er R2 10 0 Har dwa re In sta ll at io n Ma n ua l...

Table of Contents