Table Of Contents - Gemalto MagIC3 C-series Maintenance Manual

E-Payment
INTRODUCTION...................................................................................................................5
1. Scope............................................................................................................................. 5
1.1 References.............................................................................................................. 5
3
1.2 MagIC Diag software ............................................................................................. 5
1.3 Abbreviations used ................................................................................................. 5
I) - DESCRIPTION ................................................................................................................ 6
1. System Product Architecture design .............................................................................. 6
1.1 Technical overview ................................................................................................. 6
1.2 Physical Architecture .............................................................................................. 8
2. Software Architecture................................................................................................... 14
II) - TROUBLESHOOTING.................................................................................................. 16
1. Introduction .................................................................................................................. 16
1.1 Methodology ......................................................................................................... 16
1.2 Safety regulation ................................................................................................... 16
1.3 Special tools and test equipment .......................................................................... 16
1.4 Procedure ............................................................................................................. 17
2. Troubleshooting Instructions ........................................................................................ 18
2.1 POWER SUPPLY failure....................................................................................... 18
2.2 DISPLAY failure .................................................................................................... 19
2.3 KEYBOARD failure ............................................................................................... 20
2.4 PRINTER failure ................................................................................................... 21
2.5 MAGNETIC READER failure ................................................................................ 22
2.6 CUSTOMER SMART CARD READER failure ...................................................... 23
2.7 SAM READER (SIM-sized) failure ........................................................................ 24
2.8 I/O (USB, Modem) failure...................................................................................... 24
2.9 SECURITY ALERT / LITHIUM BATTERY failure.................................................. 25
3. SECURITY ALERT - How to interprete SP Status information.................................... 28
3.1 SP STATUS ticket information .............................................................................. 29
3.2 UKSR/SECIRQ values meanings ......................................................................... 30
3.3 Interpreting UKSR/SECIRQ values....................................................................... 30
III) - MAINTENANCE .................................................................................... RI[01]
Ref: 22000-01-MAN-I-09010
Copyright Gemalto - 2009
3
MagIC C-series - MAINTENANCE MANUAL
INTRODUCTION

Table of contents

Sept 2009
No disclosure to a third party without prior written consent of Gemalto
4/32