Printer Failure - Gemalto MagIC3 C-series Maintenance Manual

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2.4

PRINTER failure

2.4.1 Symptoms
Printing operation interrupted.
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No ticket printed or driven out.
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Blank ticket or partly printed.
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2.4.2 Procedure
1. Before opening the Handset, check if the PAPER_ROLL and PLATEN_ROLLER
are present and well positioned, verify that the PRINTER_LID is correctly
closed.
2. Check :
- Printer flex is not damaged.
- Printer flex is well connected to the PCB_MAINBOARD.
- PRINTER is correctly positioned in the HANDSET_BOTTOM.
- PRINTER is correctly fixed to its support.
If need, reposition the piece and/or change the PRINTER (flex damaged).
3. If the failure is still present, change the PRINTER by a new one (if PRINTER
already changed in 2, goto 4 directly).
4. If the failure is still present, change the PCB_MAINBOARD by a new one.
Ref: 22000-01-MAN-I-09010
Copyright Gemalto – 2009
3
MagIC C-series - MAINTENANCE MANUAL
Chapter 2 : TROUBLESHOOTING
Printer failure
Sept 2009
No disclosure to a third party without prior written consent of Gemalto
Ref.
MI 2
MI 11
MI 11
MI 12
Ch.2 - 21/32