E-Payment
2. Troubleshooting Instructions
2.1
POWER SUPPLY failure
2.1.1
Symptoms
- The Terminal does not see the power supply connected to its power jack.
2.1.2
Procedure
1. Before opening the Terminal, make sure you reproduce the issue with a reference
power supply.
2. If the failure disappears, change the power supply (even though the power supply
seems the root cause, check the power jack of the PCB_MAINBOARD, it might be
the problem)
3. If the failure is still present, change the PCB_MAINBOARD by a new one,
2.1.3
PSU control
1. Disconnect the power supply from the terminal.
2. Connect the power supply to the electrical wall plug.
3. Measure the DC output with a DC voltmeter, without charge and with a charge like a
reference terminal.
4. The voltage must be comprised between 6.65V and 7.35V.
Ref: 22000-01-MAN-I-09010
Copyright Gemalto – 2009
3
MagIC
C-series - MAINTENANCE MANUAL
Chapter 2 : TROUBLESHOOTING
Power supply failure
Sept 2009
No disclosure to a third party without prior written consent of Gemalto
Ref.
MI 12
Ch.2 - 18/32
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