E-Payment
2.5
MAGNETIC READER failure
2.5.1
Symptoms
No reaction of the terminal after the card has been swiped in the reader.
-
-
Occurrence of an error message on the display after card swiped.
2.5.2
Procedure
1. Check :
- Magnetic reader connector is in place.
- Cable is not damaged.
- MAG_HEAD support is correctly inserted in the HANDSET_BOTTOM.
- MAG_HEAD is correctly inserted in the MAG_HEAD support.
If need, reposition the piece and/or change the MAG_HEAD (if damaged)
2. If the failure is still present, change the MAG_HEAD by a new one (if
MAG_HEAD already changed in 1, goto 3 directly).
3. If the failure is still present, change the PCB_MAINBOARD by a new one.
Ref: 22000-01-MAN-I-09010
Copyright Gemalto – 2009
3
MagIC
C-series - MAINTENANCE MANUAL
Chapter 2 : TROUBLESHOOTING
Magnetic reader failure
Sept 2009
No disclosure to a third party without prior written consent of Gemalto
Ref.
MI 9
MI 9
MI 12
Ch.2 - 22/32
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