Customer Smart Card Reader Failure - Gemalto MagIC3 C-series Maintenance Manual

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2.6

CUSTOMER SMART CARD READER failure

2.6.1 Symptoms
- Absence of reaction of the terminal after the card has been introduced into the reader.
Occurrence of an error message on the display after reading card.
-
2.6.2 Procedure (when original KEYPAD type is equipped)
1. Check the CARD_READER & CARD_READER_BOX (foreign body, fatty
substance, dust, etc ...).
Clean the pieces if possible, change them if need.
2. If the failure is still present, change the PCB_KEYBOARD by a new one.
2.6.3 Procedure (when FLEX_KEYPAD type is equipped)
!! Do not continu if you did not read MI-15.
Due to FLEX_KEYPAD integration constraints, we strongly advice you to check
PCB_KEYBOARD functionalities when the FLEX_KEYBOARD_SET is open.
1. Check the CARD_READER & CARD_READER_BOX (foreign body, fatty
substance, dust, etc ...).
Clean the pieces if possible, change them if need.
During this operation, check the PCB_KEYBOARD on a reference Terminal (a
golden sample).
Change the PCB_KEYBOARD if failure occurs.
Ref: 22000-01-MAN-I-09010
Copyright Gemalto – 2009
3
MagIC C-series - MAINTENANCE MANUAL
Chapter 2 : TROUBLESHOOTING
Customer smart card reader failure
Customer smart card reader failure
No disclosure to a third party without prior written consent of Gemalto
Sept 2009
Ref.
MI 4
MI 5
MI 5
Ref.
MI 4
MI 5
Ch.2 - 23/32