Adf Feed Errors Service Check - Lexmark 363dn Service Manual

7013-XXX

ADF feed errors service check

Step Questions / actions
1 If the ADF is multi-feeding, check for
dirt on the ADF separator pad and
ADF separator rollers. Are they dirty?
2 If the paper is skewing when it is fed
into the ADF, check the paper guide
width. Is it set correctly?
3 If paper is skewing when fed or
jamming check to see if the top cover
is open or ajar. Is the ADF top cover
open or ajar?
4 Is paper failing to feed into the ADF?
5 Is the leading edge of the paper
wrinkled or torn?
6 Perform the ADF paper present
sensor test. See
page 3-17.
Is the sensor working properly?
7 Check the actuators to see if they are
jammed, or damaged.
Are they jammed or damaged?
8 Properly connect all the connections
in the ADF relay card and controller
board.
Did this fix the situation?
9 Check the ADF cable for continuity.
10 Replace the ADF.
removal" on page
the situation?
2-50
Service Manual
Clean them with a lint free
cloth and isopropyl alcohol.
Go to step 3.
Properly close the top cover.
Go to step 5.
Use different media.
Go to step 7.
"Scanner Tests" on
Replace the ADF. See
removal" on page
Problem resolved
Go to step 6.
See"ADF Problem solved
4-4. Does this fix
Yes
Replace the separator pad and
ADF pick roll.
Set the paper guides so they
contact the edges of the paper.
If the paper is jamming in the
ADF, see
service check" on page
There is no issue.
Go to step 6.
Properly connect all the
connections in the ADF relay
card.
"ADF Go to step 8.
4-4.
Go to step 9.
Replace the ADF cable. See
"ADF cable removal" on
page 4-7.
Replace the controller board.
"Controller board
See
removal" on page
No
"ADF paper jam
2-49.
4-13.