Xerox Phaser 6022 User Manual page 112

Troubleshooting
Symptom
Stray black dots, white areas, or
dropouts
• Vertical black or color streaks
or multiple colored streaks or
lines
• Streaks in one color only
Color around the edge of
printing is incorrect
Partial blanks, creased paper, or
blotted printing
® ®
112 Xerox Phaser 6022 Printer
User Guide
Cause
The paper is outside the
recommended specification
range.
The toner cartridges are not
®
Xerox toner cartridges.
The toner cartridges are not
®
Xerox toner cartridges.
There is a problem with the
toner cartridge for that color.
The color registration is
incorrect.
The paper is damp.
The paper is outside the
recommended specification
range.
The printer is worn or damaged.
The toner cartridges are not
®
Xerox toner cartridges.
Solution
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see Supported Paper
on page 60.
Replace the toner cartridges with
®
genuine Xerox toner cartridges. For
details, see Consumables
Replace the toner cartridges with
®
genuine Xerox toner cartridges. For
details, see Consumables
Check the condition of the toner
cartridge and replace it if necessary. For
assistance, go to the Xerox
website at
www.xerox.com/office/6022support.
Adjust the color registration. For details,
see Color Registration on page 88.
Replace the paper.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see Supported Paper
on page 60.
For assistance, go to the Xerox
website at
www.xerox.com/office/6022support.
Replace the toner cartridges with
®
genuine Xerox toner cartridges. For
details, see Consumables
on page 91.
on page 91.
®
Support
®
Support
on page 91.