Xerox Phaser 6022 User Manual page 111

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Symptom
Faded printouts with multiple
colors faded
Only one color is faded
Cause
The paper type is heavier or
thicker than the paper type
selection.
The paper being used is outside
the recommended specification
range.
The toner cartridges are not
®
Xerox
toner cartridges.
The bias transfer roller voltage is
insufficient for the paper type.
The fuser is not adjusted for the
paper type.
The paper is damp.
The high-voltage supply is
defective.
Toner cartridge is empty or
damaged.
Solution
Adjust the paper type settings. For
details, see
Adjusting Paper Type
page 89.
Replace the paper with a recommended
size and type, and confirm that your
control panel and print driver settings are
correct. For details, see
Supported Paper
on page 60.
Replace the toner cartridges with
®
genuine Xerox
toner cartridges. It can
take several prints before full quality is
restored.
Increase the bias transfer voltage for the
selected paper type. For details, see
Adjusting the Bias Transfer Roller
page 89.
Adjust the fuser. For details, see
Adjusting the Fuser
on page 90.
Replace the paper.
For assistance, go to the Xerox
website at
www.xerox.com/office/6022support.
Check the condition of the toner
cartridge and replace it if necessary.
®
®
Xerox
Phaser
6022 Printer
Troubleshooting
on
on
®
Support
111
User Guide

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