Making Calls; Answering Calls; Redial; View Missed/Received Calls - Aastra 51i User Manual

Making Calls


There are two options:
- Lift the handset or press the hands-free button and dial the number, or
- Dial the number first and then lift the handset or press the hands-free button

If you make an error whilst inputting the number, use the left arrow key to delete
the number(s)

To cancel dialling either replace the handset or press the End button

External numbers should be preceded by a 9

Answering Calls


If internal, in most cases, the name of the person ringing you will be displayed.
Some internal numbers do not have individuals registered to them (eg shared
telephones) and the extension number will be displayed. If the number is in your
directory, the name you have in the directory will be displayed

If external, the telephone number will be displayed unless the number is blocked
(common with businesses) in which case a generic number will be displayed

Lift the handset or press the hands-free button to answer

To end the call either replace the handset or press the End button
 If another telephone is ringing within your team, pick up the call by pressing *8

Redial


The telephone stores the last 100 numbers you dialled, including date and time
information
 Press the redial button

Use the up and down arrow buttons to scroll through the numbers. When the
required number is reached, list the handset or press the hands-free button

To clear the redial list, press the redial button and then press the delete key twice

View Missed/Received Calls


Quick access, press Services 2, followed by the right arrow button

Use the up and down keys to scroll through the records

You can ring a selected number by lifting the handset or pressing the hands-free
button. Note – external, withheld numbers cannot be rung in this way

Transferring Calls


Whilst on a call, you will see Xfer

Press the Up arrow key. You should hear a dial tone

Dial the extension number (or the outside number preceded by a 9) to which you
want to transfer the call

You can then press the Up arrow key again before the receiving end answers. This
transfers the call without you talking to the second person

Otherwise, remain on the line until the other person answers. If you still want to
transfer the call press the Up arrow key again

To cancel the transfer, select Cancel on the display screen
Faults should be directed to the Service Point
Telephone: 2626
on the display
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Version 2
January 2012
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