Making calls via multiple lines
Step by Step
100
Third-party monitoring
During a call, a predefined party can be prompted to join
the call as a "witness" using the "Slnt Mon Req" pro-
grammed function key. Your call partner is not informed
that a "witness" is joining the call. The "witness" cannot
participate in the call; they can only hear what is being
said.
When configuring and using third-party monitor-
ing, please note the applicable data protection
regulations.
Prerequisite: Third-party monitoring is configured on
your system and the "Slnt Mon Req" programmed func-
tion key is configured on your phone. You are conduct-
ing a call. "Privacy" must be deactivated.
S
Briefly press the "Slnt Mon Req" programmed function
key twice. The "witness" hears a special tone on their
phone and the message "Connect witness or tape" ap-
pears on their display.
^
The "witness" lifts the handset.
or
T
The "witness" presses the line key for the line on which
the call is being conducted.
The "witness" can now listen to the call without being
noticed.
Only the "witness" may end silent monitoring, by
hanging up or pressing the line key.