Troubleshooting Tips - Lexmark E220 Setup Manual

Troubleshooting tips

Problem:
Installing a print cartridge
Characters appear light or blurred.
The printer seems to be printing, but pages
are blank.
The printer is on, but nothing prints.
Jobs are not printing and the Error light is on
solid.
Attaching cables
Unexpected characters print or characters
are missing.
The operator panel lights do not come on
when the printer is turned on.
Loading paper
Toner smudges appear on the page.
The paper sticks together/printer feeds
multiple sheets of paper.
The paper skews or buckles.
What to do:
• The print cartridge may be low on toner. Replace the cartridge.
• The print cartridge has an error. Replace the cartridge.
• Make sure the print cartridge is installed.
• Make sure the parallel cable or USB cable is firmly plugged in at
the back of the printer.
• Make sure the power cord is firmly plugged in at the back of the
printer and at the electrical outlet.
• Make sure the paper is straight and unwrinkled.
• Remove the paper from tray 1 or optional 250-sheet tray and fan
the paper.
• Do not overfill tray 1 or the optional 250-sheet tray.
• Make sure the paper is under both corner bucklers and lying flat in
the optional 250-sheet tray.
• Do not overfill tray 1 or the optional 250-sheet tray.
• Make sure the paper guides are properly positioned against the
edges of the paper.
Troubleshooting tips
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