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Lexmark E220 Setup Manual

Lexmark e220 printer setup guide.
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E220 Printer
Setup Guide
September 2003


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   Summary of Contents for Lexmark E220

  • Page 1

    E220 Printer Setup Guide September 2003

  • Page 2

    Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232-3000 Refer to the Lexmark E220 Publications CD for more details. Safety information • If your product is not marked with this symbol connected to an electrical outlet that is properly grounded.

  • Page 3: Table Of Contents

    About the printer ........v...

  • Page 4

    Step 8: Verify printer setup ......34 Turning on the printer .......34 Printing a setup page .

  • Page 5: Introduction

    Introduction About the printer output Front output door Use this feature: Tray 1 Paper support Manual feed Tray 1 Paper support Optional 250-sheet tray When you want to: Load up to 150 sheets of paper or 10 sheets of other media.

  • Page 6

    Power cord connector Use this feature: When you want to: Parallel cable connector Connect your computer to the Lexmark E220 parallel port with a parallel cable. USB cable connector Connect your computer to your printer USB port with a USB cable.

  • Page 7: Other Sources Of Information

    The information on the publications CD is also available on Lexmark’s Web site at The printer Quick Reference card provides easy access to information about loading paper, clearing jams, and understanding common operator panel light messages.

  • Page 8: Step 1: Unpack The Printer

    Step 1: Unpack the printer Power cord Setup Guide and publications CD Note: The Lexmark E220 comes with a 1,500-page starter print cartridge. Overlay Drivers CD Quick Reference card Unpack the printer Select a location for your printer. • Leave enough room to open the printer cover, output door, and optional 250-sheet tray.

  • Page 9: Attaching An Operator Panel Overlay

    If any items are missing or damaged, refer to our Lexmark Web site at for the designated Lexmark support phone number for your country or region. Save the carton and packing material in case you need to repack the printer.

  • Page 10: Step 2: Install The Optional 250-sheet Drawer

    Support unit Tray Install the optional 250-sheet drawer You can increase paper capacity with the optional 250-sheet drawer, which attaches underneath the printer. A drawer consists of a tray and a support unit. Remove the tray from the support unit.

  • Page 11

    Note: If you install the optional 250-sheet drawer at a later time, be sure to turn off the printer before installing it. Install the optional 250-sheet drawer Align the printer with the front of the support unit and place it on top of the support unit.

  • Page 12: Step 3: Install Printer Supplies

    Step 3: Install printer supplies Installing the print cartridge Removing print cartridge packaging Cartridge handle Use the finger tab to pull down the printer cover. Grasp the cartridge handle and pull the print cartridge straight up. Remove the protective foam packaging from the print cartridge.

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    Do not touch the photoconductor drum on the bottom of the print cartridge. Pull off the plastic piece attached to the ends of the print cartridge. Discard the plastic piece, foam, and paper. Shake the cartridge to distribute the toner evenly. Install printer supplies...

  • Page 14

    Holding the cartridge by the handle, tilt the cartridge down and guide it between the print cartridge grooves. Push down on the cartridge until it is firmly in place. Close the printer cover. Go to page…...

  • Page 15: Step 4: Install Memory Cards

    Step 4: Install memory cards CAUTION: If you are installing memory cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. Removing the printer side cover You can customize your printer memory capacity and connectivity by adding optional cards.

  • Page 16

    Firmly push in the two oval tabs as you pull open the side cover. Gently pull off the cover and set it aside. Install memory cards...

  • Page 17: Removing The System Board Shield

    Follow the instructions in this section to install a printer memory card. The system board has two connectors for optional memory cards. You can install a card in either connector.

  • Page 18

    Warning: Memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card. Notches Latch Connection points Latch Install memory cards Complete the steps in “Removing the system board shield” on page 10.

  • Page 19: Reinstalling The System Board Shield

    Reinstalling the system board shield Align the metal shield between the top and bottom grooves and slide it all the way back. Tighten the bottom three screws and reattach the top screw to keep the shield in place. Install memory cards...

  • Page 20: Reattaching The Printer Side Cover

    Reattaching the printer side cover Align the top and bottom tabs with the corresponding slots. As you close the printer side cover, push the oval tabs firmly into the slots. Close the printer front cover. Install memory cards...

  • Page 21: Step 5: Load Paper

    You can increase your printer paper capacity with the optional 250-sheet tray. An output bin on top of the printer holds up to 100 sheets. The single-sheet front output door provides a straight-through paper path for special media, reducing curling and potential paper jams.

  • Page 22: Loading Tray 1

    Loading tray 1 Use tray 1, which is behind the manual feed, to feed paper and special media. Tray 1 holds up to 150 sheets of paper, 10 sheets of transparencies or labels,10 envelopes, or 10 sheets of card stock. Extend the rear paper support until you hear a click.

  • Page 23

    If loading: • letterhead paper, insert letterhead with the top of the page pointing down, facing you • envelopes, insert them vertically, flap side down with the stamp area in the top left corner To reduce paper jams, do not use envelopes that: –...

  • Page 24

    Select the paper size and type from your software application. Select the number of copies from your software application or printer driver if you are printing multiple copies. Start your print job. Load paper...

  • Page 25: Loading The Optional 250-sheet Tray

    Make sure the metal plate is pressed down before inserting the tray into the printer. After the tray is inserted, the metal plate springs back up so the paper can feed into the printer. Load paper...

  • Page 26

    Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex them again. If loading letterhead paper, insert letterhead facedown with the top of the page entering the printer first. Load paper...

  • Page 27

    Note: When you load the tray, do not exceed the maximum stack height indicated by the label in the tray. Overfilling the tray may cause paper jams. Corner bucklers Load paper Make sure the paper is under both corner bucklers and lying flat in the tray.

  • Page 28: Loading The Manual Feed

    Start your print job. Use the manual feed to feed media, one sheet at a time, into your printer. If you experience problems feeding envelopes or card stock in tray 1, try printing them one at a time from the manual feed.

  • Page 29

    • envelopes, insert one envelope vertically, flap side down with the stamp area in the top left corner To reduce paper jams, do not use envelopes that: – Have excessive curl – Are stuck together – Are damaged in any way –...

  • Page 30

    Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Load paper When the Load Paper light and the Press Continue light come on, place another piece of media in the manual feed. Press and release Continue to print another page.

  • Page 31: Step 6: Attach Cables

    Connect the printer to the computer using a USB or parallel cable. A USB port requires a USB cable such as Lexmark part number 12A2405 (2 m [6.5 ft]). Be sure to match the USB symbol on the cable to the USB symbol on the printer.

  • Page 32: Parallel Cable

    Turn on your computer and any other peripherals. Go to “Install drivers for local printing” on page 26. A parallel port requires an IEEE-1284 compliant parallel cable such as Lexmark part number 1329605 (3 m [10 ft]) or 1427498 (6 m [20 ft]). Attach cables...

  • Page 33: Step 7: Install Drivers For Local Printing

    Step 7: Install drivers for local printing A local printer is a printer attached to your computer using a USB or parallel cable. For Windows operating systems, you can use the hardware wizard and use the drivers CD to install your printer drivers. Launch the CD and follow the instructions to install printer software.

  • Page 34: Windows

    System drivers work well for simple print jobs, but they contain less functionality than our enhanced custom driver. To obtain all the features of the custom driver, install the custom printer driver using the drivers CD that shipped with the printer.

  • Page 35: Using Windows

    Next. Select Search for a suitable driver, and then click Next. Select only Specify a location, and then click Next. Browse to the location of the printer driver on the drivers CD. D:\Drivers\Win_2000\ Click Open, and then click OK. Click Next to install the driver that is displayed. Disregard the message that the driver is not digitally signed.

  • Page 36

    Select your printer and driver from the list, and then click OK. Make sure you select the driver in the correct language you want to use. D:\Drivers\WIN_9X\<LANGUAGE>...

  • Page 37: Using Windows Nt With A Parallel Cable

    Next. Click Yes to print a test page. Click Finish. A test page is sent to the printer once the driver files are copied to your computer. You are now ready to print. Install drivers for local printing...

  • Page 38: Macintosh

    , and then click Printer (USB) In the USB Printer Selection section, click If your printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected and the printer is turned on. Select the name of your printer, and then click appears in the original Printer (USB) window.

  • Page 39: Unix/linux

    Your printer supports local printing on many UNIX and Linux platforms, such as Sun Solaris and Red Hat. The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at The User’s Guide Install drivers for local printing Your printer is now Save.

  • Page 40

    All the printer driver packages support local printing using a parallel connection. The driver package for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations. Visit the Lexmark Web site at for a complete list of supported UNIX and Linux platforms. Install drivers for local printing...

  • Page 41: Step 8: Verify Printer Setup

    Printing a setup page Plug one end of the printer cord into the power cord connector at the back of the printer and the other end into a properly grounded outlet. Turn on the printer. All indicator lights cycle (each light blinks, from top to bottom, and then cycles again).

  • Page 42: Step 9: Distribute Information To Users

    The information provided on the publications CD includes: • Tips for successful printing • Ways to improve print quality • Information about using the printer operator panel • Instructions for replacing supplies • Solutions to common printing problems • Methods for clearing paper jams •...

  • Page 43: Distributing The Information

    Print the information on the publications CD and store it near the printer for easy access. For printing instructions, launch the CD and then click Navigation. You are now ready to use your new printer. Save this book if you anticipate purchasing printer options in the future. Distribute information to users...

  • Page 44: Understanding The Operator Panel Lights

    Continue Cancel The operator panel lights mean different things, depending on their sequence. They indicate that the printer is ready to print, the printer needs intervention, or the printer needs servicing. Some of the more common light sequences are shown in the next section.

  • Page 45

    Light is blinking Light is blinking slowly Press Continue • Press Continue (approximately one second) to restart the printer. • Press and release quickly to display an error code. Press Cancel • Press and release cancel the job currently printing.

  • Page 46

    The printer is ready to receive and process data. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel The printer is busy receiving or processing data. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel...

  • Page 47

    The printer is waiting until additional data is received. Ready/Data Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Tray 1 or the optional 250-sheet tray is out of media or the media did Ready/Data not feed properly.

  • Page 48

    The printer prompts you to load another sheet of media in the manual Ready/Data feed. Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel The printer detects a jam. Press and release Continue twice quickly to Ready/Data display the secondary paper jam light sequence.

  • Page 49

    Error Press Continue Continue Cancel The printer alerts you that the toner is getting low. If you do not have a replacement cartridge, order one now. To use the remaining toner, remove the print cartridge, gently shake it back and forth, and reinsert it. When the print fades or no longer prints satisfactorily, replace the print cartridge.

  • Page 50

    The printer has a service error. Turn the printer off and back on. If the Ready/Data lights are still blinking, contact your point of purchase. Toner Low Load Paper Paper Jam Error Press Continue Continue Cancel Understanding the operator panel lights...

  • Page 51: Troubleshooting Tips

    Troubleshooting tips Problem: Installing a print cartridge Characters appear light or blurred. The printer seems to be printing, but pages are blank. The printer is on, but nothing prints. Jobs are not printing and the Error light is on solid.

  • Page 52

    The paper fails to feed from the optional 250-sheet tray. What to do: • Make sure tray 1 is selected from the printer driver. • Remove the paper from tray 1 and fan the paper. • Make sure optional 250-sheet tray is selected from the printer driver.

  • Page 53: Statement Of Limited Warranty

    Lexmark E220 This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Warranty Lexmark warrants that this product: •...

  • Page 54

    Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages.

  • Page 55

    This is a placeholder for the inside back cover.

  • Page 56

    P/N 21S0260 E.C. 1SP004a Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550

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