Quick User Guide Polycom VVX500
About the Touchscreen
Tap to select and highlight screen items. To scroll, touch
the screen, and swipe your finger up, down, right, or left.
To go back to a previous screen, tap Back.
Phone Views
Your phone has four main Views: Home, Calls,
Active Call, and Lines view (the default). You can access
Home and Lines view at any time. If your phone has one
or more calls, you can also access Calls or Active Call
view.
To change Views:
• For Home view, press
• From Home view, press
Home and Lines view, or, if you have one or more
calls, between Home and either Calls or Active Call
view.
• To switch between Lines and either Calls or Active Call
view, swipe the screen.
Home View
Home view displays icons you can tap to access phone
functions. Touch and hold the Page Indicator (shown
next) to display more or fewer icons. You can also swipe
the screen to display more icons.
From Home view, tap the phone Line to display your
phone Lines and Favorites (shown next). To go back,
tap Close (shown next).
.
to alternate between
ImpactConnect Hosted PBX
Lines View
Lines view displays phone Lines, Favorites, and soft keys.
If your phone is idle, you can:
• Tap the phone Line to access the Dialer.
• Swipe to switch between Lines view and the Browser
(if enabled on your phone).
Active Call View
If your phone only has one call—and it's active—you can
access Active Call view.
Calls View
If your phone has multiple calls, or one held call, you can
access Calls view.
Call color indicates status:
• Dark green—Active call
• Dark blue—Incoming and held calls
• Bright green—Active call is highlighted
• Bright blue—Incoming or held call is highlighted
Tap a call to highlight it. The soft keys control the
highlighted call.
Need help?
Do you have a question about the VVX500 and is the answer not in the manual?
Questions and answers