ThinkPad Yoga14 User Manual
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ThinkPad Yoga14 User Manual

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User Guide

ThinkPad Yoga 14

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  • Page 1: User Guide

    User Guide ThinkPad Yoga 14...
  • Page 2 Note: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 159 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site.

  • Page 3: Table Of Contents

    Lenovo programs ... . . ThinkPad OneLink Dock ... Accessing Lenovo programs on the Windows 7 ThinkPad OneLink Pro Dock ..
  • Page 4 Chapter 9. Replacing devices ..Startup menu ... . . Restart menu ... . . Static electricity prevention ..Updating the UEFI BIOS .
  • Page 5 Lenovo product service information for Recycling information for China ..Taiwan ....Appendix C. Restriction of Hazardous Eurasian compliance mark ..Substances Directive (RoHS) .
  • Page 6 User Guide...

  • Page 7: Read This First

    Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.

  • Page 8: Important Safety Information

    Protect your computer and data when moving it. Before moving a computer equipped with an internal storage drive, do one of the following: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the computer, and possible loss of data. Handle your computer gently.

  • Page 9: Conditions That Require Immediate Action

    Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on.

  • Page 10: Power Cords And Power Adapters

    that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product.

  • Page 12: External Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. External devices CAUTION: Do not connect or disconnect any external device cables other than USB cable while the computer power is on;...

  • Page 13: Heat And Product Ventilation

    Notice for non-rechargeable coin-cell battery DANGER Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or a Lenovo-authorized technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations.

  • Page 14: Electrical Current Safety Information

    • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: •...

  • Page 15: Using Headphones Or Earphones

    Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes;...
  • Page 16 User Guide...

  • Page 17: Chapter 1. Product Overview

    This section introduces the computer hardware features to give you the basic information you will need to start using the computer. Front view Figure 1. Front view Microphones Camera Ambient light sensor (for Windows 8.1 only) System-status indicator ® TrackPoint pointing stick ThinkPad trackpad ® Windows Start screen control Multi-touch screen © Copyright Lenovo 2014...

  • Page 18: Right-Side View

    TrackPoint pointing stick ThinkPad trackpad The keyboard contains the ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 33.
  • Page 19 Use the High-Definition Multimedia Interface (HDMI) connector to connect the computer to an HDMI-compatible audio device or video monitor, such as a high-definition television (HDTV). Note: If you connect the computer to a supported ThinkPad OneLink Dock, use the HMDI connector on the dock, not the one on the computer.

  • Page 20: Left-Side View

    When the ac power adapter is connected to the ac power connector, the ac power adapter provides ac power to the computer and charges the battery. When a supported ThinkPad OneLink Dock option is connected to the Lenovo OneLink connector, the option can not only extend the computer capabilities but also provide ac power to the computer and charge the battery.

  • Page 21: Bottom View

    Attention: When you attach a USB cable to the connector, ensure that the USB mark is facing upward. Otherwise the connector might get damaged. Audio connector Connect headphones or a headset that has a 3.5 mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.

  • Page 22: Rear View

    Rear view Figure 5. Rear view Fan louvers Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling, especially the cooling of the microprocessor. Notes: • To ensure proper airflow, do not place any obstacles in front of the fan louvers. •...

  • Page 23: Locating Important Product Information

    When the camera-status indicator is on, the camera is in use. System-status indicators There are two ThinkPad logos on your computer, one on the palm rest and the other on the outer lid. The illuminated dot in each ThinkPad logo works as a system-status indicator and helps you identify the status of your computer.

  • Page 24: Fcc Id And Ic Certification Information

    The following illustration shows the location of the machine type and model of your computer. FCC ID and IC Certification information There is no FCC ID or IC Certification number for the wireless cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer back cover assembly.

  • Page 25: Certificate Of Authenticity Label

    Note: Use only Lenovo-authorized wireless cards for the computer. If you install an unauthorized wireless card, an error message is displayed and the computer beeps when you turn on the computer. Certificate of Authenticity label The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system.

  • Page 26: Features

    For more information about the Genuine Microsoft label, go to: http://www.microsoft.com/en-us/howtotell/Hardware.aspx The following illustration shows the location of the Genuine Microsoft label. Features This topic provides information about the computer features. Notebook computer color Black or silver Processor To view the microprocessor information of your computer, do the following: •...

  • Page 27: Specifications

    • Camera • Microphones Keyboard • Function keys • Keyboard frame travel function • 6-row and spill-resistant • ThinkPad pointing device Interface • ac power connector • Always On USB 2.0 connector • Audio connector • 4-in-1 media-card slot • HDMI connector •...

  • Page 28: Operating Environment

    Operating environment This section provides information about your computer operating environment. Environment: • Maximum altitude without pressurization: 3048 m (10 000 ft) • Temperature – At altitudes up to 2438 m (8000 ft) – Operating: 5.0°C (41°F) to 35.0°C (95°F) –...

  • Page 29: Accessing Lenovo Programs On The Windows 8.1 Operating System

    2. Locate the program by the program name or the icon name and then click the program to launch it. To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search.

  • Page 30: An Introduction To Lenovo Programs

    Note: The available programs are subject to change without notice. • Active Protection System • Fingerprint Manager Pro • Lenovo Companion • Lenovo Microphone Mute • Lenovo SHAREit • Lenovo QuickControl • Lenovo Settings • Lenovo Solution Center • Lenovo Support •...
  • Page 31 The Recovery Media program enables you to restore the contents of the storage drive to the factory default settings. • Rescue and Recovery (Windows 7) The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.
  • Page 32 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. • Password Manager (Windows 7 and Windows 8.1) The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites.

  • Page 33: Chapter 2. Using Your Computer

    “Operating modes” on page 23 • “Using the keyboard” on page 29 • “Special keys” on page 31 • “ThinkPad pointing device” on page 33 • “Power management” on page 38 • “Connecting to the network” on page 41 •...
  • Page 34 • To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How to turn off my computer? • For Windows 7: Open the Start menu, then click Shut down. • For Windows 8.1: Do one of the following: –...
  • Page 35 Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen? • On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Start screen by default. To set the default startup screen, do the following: 1.

  • Page 36: Using The Tablet Buttons

    Using the tablet buttons This topic provides instructions on how to use the tablet buttons. The computer is equipped with tablet buttons as shown in the following illustration. You can control some functions of your computer through the tablet buttons, without the use of the keyboard. Power button: Press the power button to turn on the computer.
  • Page 37 Touch gesture (touch models Description only) Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Supported operating systems: Windows 7 and Windows 8.1 Touch: Tap and hold.
  • Page 38 Touch gesture (touch models Description only) Touch: Swipe in from the right edge. Mouse action: Move the pointer to the bottom-right or top-right corner of your screen. Function: Display the charms that contain system commands, such as Start, Settings, Search, Share, and Devices. Supported operating system: Windows 8.1 Touch: Swipe in from the left edge.

  • Page 39: Operating Modes

    Touch gesture (touch models Description only) Touch: Swipe in from the top or bottom edge of an open app. Mouse action: Right-click anywhere on an open app. Function: View the app commands on an open app, such as Copy, Save, and Delete, depending on the app.

  • Page 40: Rotating The Computer Display

    For the Windows 8.1 operating system, the operating modes are enabled by default. Rotating the computer display ® This topic provides instructions on how to rotate the display of your ThinkPad Yoga 14 computer properly. This topic also provides information on the operating modes of your computer and corresponding display angle ranges.

  • Page 41: Notebook Mode

    Stand mode You can use the ThinkPad Yoga 14 computer in the stand mode in scenarios that require limited interaction with the screen, such as viewing photos and playing videos.

  • Page 42: Tablet Mode

    2. Position your computer as shown. Your computer is now in the stand mode. In the stand mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically disabled. By default, the autorotate feature is enabled. To avoid undesired screen rotation, press the screen-rotation-lock button to disable the autorotate feature.
  • Page 43 Attention: Do not rotate the computer display with too much force, otherwise the computer display or hinges might get damaged. Do not apply too much force to the upper-right or upper-left corner of the computer display. If your computer is in the stand mode, do the following to turn the computer from the stand mode into the tablet mode: Note: Your computer might look slightly different from the illustrations in this topic.

  • Page 44: Tent Mode

    20 and “Using the multi-touch screen” on page 20. Tent mode You can use the ThinkPad Yoga 14 computer in the tent mode in scenarios that require limited interaction with the screen, such as viewing photos and making a presentation.

  • Page 45: Using The Keyboard

    If your computer is in the tablet mode, do the following to turn the computer from the tablet mode into the tent mode: Note: Your computer might look slightly different from the illustrations in this topic. 1. Slowly rotate your computer display anticlockwise to any angle within a range of 190 degrees to 359 degrees.
  • Page 46 • In the notebook mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically enabled. In the stand mode, tablet mode, and tent mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically disabled.

  • Page 47: Special Keys

    • Your computer might look slightly different from the illustrations in this topic. • In the notebook mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically enabled. In the stand mode, tablet mode, and tent mode, the keyboard, the ThinkPad trackpad, and the TrackPoint pointing stick are automatically disabled.
  • Page 48 Function keys • : Press Fn+Esc to enable or disable the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode). To initiate the special function of each key, press the function key directly. To input F1-F12, you need to press the Fn key and the corresponding function key.

  • Page 49: Thinkpad Pointing Device

    Windows operating system. ThinkPad pointing device The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as moving the pointer, left-clicking, right-clicking, and scrolling. With the ThinkPad pointing device, you also can perform a variety of touch gestures, such as rotating and zooming in or out.

  • Page 50: Using The Thinkpad Pointing Device

    Using the ThinkPad pointing device Depending on your preference, you can use the ThinkPad pointing device in one of the following modes: • TrackPoint mode • Trackpad mode • Classic TrackPoint mode To change a mode for the ThinkPad pointing device, see “Customizing the ThinkPad pointing device”...
  • Page 51 Point Slide one finger across the surface of the trackpad to move the pointer accordingly. Scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. Then you can scroll through the document, Web site, or apps. Ensure that you position your two fingers slightly apart from each other.

  • Page 52: Using The Trackpad Touch Gestures

    ThinkPad pointing device. Notes: • Some gestures are only available in certain apps and modes of the ThinkPad pointing device. • When using two or more fingers, ensure that your fingers are slightly apart.

  • Page 53: Customizing The Thinkpad Pointing Device

    Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently. For example, you can choose your preferred mode to use the ThinkPad pointing device. You also can configure the touch gestures in the TrackPoint mode or the Trackpad mode according to your needs.

  • Page 54: Power Management

    Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enabling you to take your work wherever you go. With ThinkPad batteries, you will be able to work longer without being tied to an electrical outlet.

  • Page 55: Using The Ac Power

    3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resumes. To resume normal operation, when the message is displayed, click OK.

  • Page 56: Maximizing The Battery Life

    Note: To maximize the life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%. Maximizing the battery life To maximize the life of the battery, do the following: • Use the battery until the charge is completely depleted. •...

  • Page 57: Connecting To The Network

    DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector on a ThinkPad OneLink Dock, or a ThinkPad OneLink Pro Dock. Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only.

  • Page 58: Using The Wireless Lan Connection

    • If there are restrictions on the use of computer wireless features on an airplane, you need to disable the wireless features of your computer before boarding. Depending on the wireless devices installed on your computer, you might be able to use the following wireless networks: •...

  • Page 59: Using The Bluetooth Connection

    Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.

  • Page 60: Using An External Display

    3. Select Send To ➙ Bluetooth Devices. 4. Select a Bluetooth device, and then follow the instructions on the screen. • For Windows 8.1: 1. Go to the desktop, and then right-click the data that you want to send. 2. Select Send To ➙ Bluetooth Devices. 3.

  • Page 61: Choosing A Display Mode

    Choosing a display mode You can display your desktop and apps on the computer display, the external display, or both. To choose how to display the video output, press the display-mode switching key and then select a display mode you prefer. There are four display modes: •...

  • Page 62: Using The Camera

    Note: The combo audio connector does not support a conventional microphone. The following table shows which functions of the audio devices attached to the connectors on your computer or the supported ThinkPad OneLink Dock are supported. Table 3. Audio feature list Headset with a 3.5 mm...
  • Page 63 • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your computer does not support the CPRM feature for the SD card. Attention: While transferring data to or from a flash media card, such as an SD card, do not put your computer into sleep or hibernation mode before the data transfer completes;...
  • Page 64 User Guide...

  • Page 65: Chapter 3. Enhancing Your Computer

    ThinkPad OneLink Dock Depending on the model, your computer might support the ThinkPad OneLink Dock (hereafter referred to as the dock). Attach your computer to the dock to expand the working capability. This topic provides basic information about the dock. For detailed information about using the dock, refer to the documentation that comes with the dock.

  • Page 66: Thinkpad Onelink Pro Dock

    Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. ThinkPad OneLink Pro Dock Depending on the model, your computer might support the ThinkPad OneLink Pro Dock (hereafter referred to as the dock). Attach your computer to the dock to expand the working capability.
  • Page 67 Combo audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug. System-status indicator: The indicator on the illuminated ThinkPad logo functions the same as the ones on the computer. For details, see “Status indicators” on page 6.
  • Page 68 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0 and USB 2.0. Ethernet connector: Used to connect the dock to an Ethernet LAN. The indicators on this connector have the same function as the ones on the computer.

  • Page 69: Chapter 4. Security

    1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 3. Select Security ➙ Password ➙ Power-on Password by using the directional keys.

  • Page 70: Supervisor Password

    It provides the following security features: • If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad Setup program. Unauthorized users cannot access the ThinkPad Setup program without the password.

  • Page 71: Hard Disk Passwords

    Note: You might want to record your password and store it in a safe place. The next time you open the ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced.
  • Page 72 1. Turn off your computer. Wait for about five seconds, and then turn on the computer again. 2. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 3. Select Security ➙ Password ➙ Hard disk 1 Password by using the directional keys.

  • Page 73: Hard Disk Security

    1. Follow steps 1 through 7 in “Setting a hard disk password” on page 56, typing your password to start the ThinkPad Setup program. 2. Type the current user hard disk password in the Enter Current Password field and press Enter.

  • Page 74: Setting The Security Chip

    • Strengthen access controls • Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows: • Security Chip: Activate, inactivate, or disable the security chip. • Security Reporting Options: Enable or disable each security reporting option.

  • Page 75: Notice On Deleting Data From Your Storage Drive

    Then follow the instructions on the screen. Tips on using the security chip • Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change the settings for the security chip. • If you are using Client Security Solution, handle the security chip by doing the following: –...

  • Page 76: Using Firewalls

    For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive or hybrid drive, Lenovo provides the Secure Data Disposal™ tool. Go to http://www.lenovo.com/support to download these tools.

  • Page 77: Chapter 5. Advanced Configuration

    • The device drivers are in the C:\SWTOOLS\DRIVERS directory. • The preinstalled programs are in the C:\SWTOOLS\APPS directory. 2. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 63. 3. Select Startup ➙ UEFI/Legacy Boot. Then do one of the following: •...

  • Page 78: Installing The Windows 8.1 Operating System

    Intel Rapid Start Technology. To install the Windows 8.1 operating system, do the following: 1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 63. 2. Select Startup ➙ Boot to display the Boot Priority Order submenu.

  • Page 79: Installing Device Drivers

    Note: If you are required to enter the supervisor password, enter the correct password. You also can press Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter the password, you cannot change the configurations that are protected by the supervisor password. For more information, refer to “Using passwords”...

  • Page 80: Main Menu

    5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options. Note: You can press the F9 key to restore to the default settings.
  • Page 81 Table 4. Config menu items Menu item Submenu item Selection Comments USB UEFI BIOS Support • Disabled Enable or disable boot support from USB storage devices. • Enabled Always On USB • Disabled Enable or disable the function of charging external devices •...
  • Page 82 Fn key to resume the computer from sleep mode to normal operation. Display Boot Display Device • ThinkPad LCD Select a video device for boot. • HDMI • Display on dock ® Power Intel(R) SpeedStep •...

  • Page 83: Date And Time Menu

    Date and Time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following: 1. Use the pointer keys to select System Date or System Time.
  • Page 84 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Password at Unattended • Disabled If you select and enable Password Boot at unattended boot, a password • Enabled prompt will be displayed when the computer is turned on, from either a power-off or hibernation state.
  • Page 85 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Note: This item is available when Security Chip is set as Active. Clear Security Chip Enter This option is used to clear encryption keys. It will not be possible to access already-encrypted data after these keys are cleared.
  • Page 86 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments UEFI BIOS Update Option Flash BIOS Updating by • Disabled If you select Enabled, all users can End-Users update the UEFI BIOS. If you select • Enabled Disabled, only the person who knows the supervisor password can update the UEFI BIOS.
  • Page 87 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments I/O Port Access Wireless LAN • Disabled If you select Enabled, you can use the Wireless LAN device. • Enabled Bluetooth • Disabled If you select Enabled, you can use the Bluetooth device.

  • Page 88: Startup Menu

    Startup menu To change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu. Attention: • After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation.
  • Page 89 Table 6. Startup menu items Menu item Selection Comments Boot Select the boot device when you press the power button to turn on the computer. • Both UEFI/Legacy Boot Select system boot capability. • UEFI Only • Both: The system boots by the following UEFI/Legacy Boot Priority •...

  • Page 90: Restart Menu

    • Exit Saving Changes: Save the changes and restart the computer. • Exit Discarding Changes: Discard the changes and restart the computer. Note: The changes of the following submenu items will not be discarded and can be reset in ThinkPad Setup menu: –...
  • Page 91 This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive or hybrid drive, and installing a program. Once the computer is configured and operational, you can manage it by using the software and the manageability features that are already integrated into the client computer and the network.
  • Page 92 User Guide...

  • Page 93: Chapter 6. Preventing Problems

    Chapter 6. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you can avoid common problems. The chapter provides information that can help you keep your computer running smoothly. • “General tips for preventing problems” on page 77 •...

  • Page 94: Making Sure Device Drivers Are Current

    – Access ThinkPad Setup and load the default settings. – Restart the computer and start the recovery operation. – If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so.

  • Page 95: Taking Care Of Your Computer

    scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you. For more information about how to use the System Update program, refer to the help information system of the program.

  • Page 96: Cleaning The Cover Of Your Computer

    “Registering your computer” on page 17. Be sure not to modify your computer • Only an authorized ThinkPad repair technician should disassemble and repair your computer. • Do not modify or tape the latches to keep the display open or closed.
  • Page 97 Cleaning your computer display To clean the computer display, do the following: 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside.
  • Page 98 User Guide...

  • Page 99: Chapter 7. Troubleshooting Computer Problems

    Chapter 7. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. This chapter contains the following topics: • “Diagnosing problems” on page 83 • “Troubleshooting” on page 83 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution Center program as a starting point for solving them.

  • Page 100: Spills On The Keyboard

    • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check the Security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced.
  • Page 101 • Message: 0271: Real Time Clock Error - Check Date and Time settings. Solution: Neither the date nor the time is set in the computer. Enter ThinkPad Setup to set the date and time. • Message: 2000: ThinkVantage Active Protection sensor diagnostics failed.

  • Page 102: Errors Without Messages

    Solution: Machine UUID is invalid. Have the computer serviced. • Message: Fan error Solution: Cooling fan has failed. Have the computer serviced. • Message: Thermal sensing error Solution: The thermal sensor is not functioning correctly. Shut down the computer immediately and have the computer serviced.

  • Page 103: Beep Errors

    Solution: Your screen saver or power management might have been enabled. Do either of the following: – Touch the TrackPoint pointing device or the ThinkPad trackpad, or press a key to exit the screen saver. – Press the power button to resume from sleep or hibernation.

  • Page 104: A Wireless Lan Problem

    – Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X). • Problem: The Wake On LAN feature is not working. Solution: Ensure that Wake On LAN is enabled in ThinkPad Setup. If it is, check with your LAN administrator for the necessary settings.

  • Page 105: Problems With The Keyboard And Other Pointing Devices

    – When the TrackPoint pointing device is kept pressed for a long time – When the temperature changes • Problem: The TrackPoint pointing device or ThinkPad trackpad does not work. Solution: Ensure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the ThinkPad pointing device setting window. Keyboard problems •...

  • Page 106: Problems With The Display And Multimedia Devices

    3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard. Ensure that you have seated the connectors correctly. If the problem persists, ensure that the correct device driver is installed by doing the following: 1.

  • Page 107: External Monitor Problems

    device is working correctly. If the device is not working correctly, click the Troubleshoot button and follow the instructions on the screen. Note: The device driver name depends on the video chip that has been installed on your computer. 5. Click the Colour Management tab, and then click the Colour Management button. In the displayed Colour Management window, click the Advanced tab and ensure that the settings in the Windows Colour System Defaults area are set as desired.
  • Page 108 3. Right-click on the desktop, and click Screen resolution. Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5. Click Advanced Settings. 6.

  • Page 109: Audio Problems

    and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For details, see the documentation that comes with the monitor. Audio problems • Problem: Wave or MIDI sound does not play correctly. Solution: Ensure that the built-in audio device is configured correctly. 1.

  • Page 110: Battery And Power Problems

    • Problem: When you connect a headphone to your computer while playing sound, a speaker does not produce sound in the MULTI-STREAM mode at Conexant HD Audio Manager. Solution: Once the headphone is attached, the streaming is automatically redirected to it. If you want to listen to sound from the speakers again, be sure to set those speakers as the default device.

  • Page 111: Power Problems

    An ac power adapter problem Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed on the windows notification area. Also the system-status indicator does not blink. Solution: Do the following: 1.

  • Page 112: Sleep And Hibernation Problems

    Connect the ac power adapter to the computer; then press Fn. – If the system-status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode. Connect the ac power adapter to the computer; then press the power button to resume operation.

  • Page 113: Problems With Drives And Other Storage Devices

    • Problem: The hard disk drive or hybrid drive does not work. Solution: On the Boot menu of ThinkPad Setup, ensure that the hard disk drive or hybrid drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press the Shift+1 key.

  • Page 114: Problems With Ports And Connectors

    If an error message is displayed while you are using the application program, refer to the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help. Problems with ports and connectors The following are the most common problems with ports and connectors.

  • Page 115: Chapter 8. Recovery Overview

    Chapter 8. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery overview for the Windows 7 operating system” on page 99 • “Recovery overview for the Windows 8.1 operating system” on page 104 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.

  • Page 116: Performing Backup And Recovery Operations

    To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. •...

  • Page 117: Using The Rescue And Recovery Workspace

    Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2.

  • Page 118: Creating And Using A Rescue Medium

    Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 104. 4. Do one of the following: • To rescue files from your hard disk drive, your hybrid drive or a backup, click Rescue files and follow the instructions on the screen.

  • Page 119: Reinstalling Preinstalled Applications And Device Drivers

    • If you have created a rescue medium using a USB optical drive or a USB hard disk drive, use the following instructions to use the rescue medium: 1. Turn on your computer. When the ThinkPad logo is displayed, press F1. The ThinkPad Setup program starts.

  • Page 120: Solving Recovery Problems

    See “Creating and using a recovery media” on page 99. • Change the USB 3.0 Mode to be Disabled from the ThinkPad Setup menu. See “Creating and using a rescue medium” on page 102.

  • Page 121: Resetting Your Computer To The Factory Default Settings

    Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
  • Page 122 Creating recovery media To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image. Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep.

  • Page 123: Chapter 9. Replacing Devices

    1. Turn off your computer and disconnect the ac power adapter and all cables from the computer. 2. Turn on your computer. When the ThinkPad logo is displayed, immediately press F1 to enter ThinkPad Setup.

  • Page 124: Replacing The Keyboard

    5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replacing the keyboard Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
  • Page 125 5. Turn the computer over. Open the display by 360 degrees. 6. Push hard in the direction shown by the arrows to unlatch the front edge of the keyboard. 7. Pivot the keyboard slightly upward as shown by the arrow .
  • Page 126 8. Detach the connectors and remove the keyboard. Installing the new keyboard To install the new keyboard, do the following: 1. Attach the connectors and then turn over the keyboard. 2. Insert the keyboard as shown by the arrows. Ensure that the rear edge of the keyboard are under the frame of the keyboard bezel.
  • Page 127 3. Slide the keyboard in the direction shown by the arrows, until the latches of the keyboard are hidden under the keyboard bezel 4. Close the display. 5. Turn the computer over and reinstall the screws. 6. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Chapter 9 Replacing devices...

  • Page 128: Replacing The Base Cover Assembly

    Replacing the base cover assembly Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the base cover assembly, do the following: 1.
  • Page 129 5. Pry up the latches and then remove the base cover assembly. 6. Install the new base cover assembly in place. Chapter 9 Replacing devices...

  • Page 130: Replacing The Memory Module

    7. Tighten the screws to secure the base cover assembly. 8. Resinstall the rest screws and the screw caps 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the memory module Before you start, print these instructions. Read the important safety information first. See “Important safety information”...

  • Page 131: Replacing The Storage Drive

    Attention: Before you start installing a memory module, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the memory module. Replacing the memory module To replace the memory module, do the following: 1.
  • Page 132 Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. Attention: The storage drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: • Replace the storage drive only if you upgrade it or have it repaired. The connectors and slot of the storage drive are not designed for frequent changes, or drive swapping.
  • Page 133 6. Disconnect the drive cable from the storage drive. 7. Reinstall the drive cable to the new storage drive. 8. Place the new drive into the drive bay. Chapter 9 Replacing devices...

  • Page 134: Replacing The Wireless Lan Card

    9. Attach the connector. 10. Reinstall the base cover assembly. 11. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the wireless LAN card Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
  • Page 135 5. Remove the screw. The wireless LAN card is released from the secured position and pivots upward. Then remove the card. 6. Align the contact edge of the new wireless LAN card with the key in the slot. Then carefully insert the new wireless LAN card into the slot.

  • Page 136: Replacing The Button I/O Card

    Replacing the button I/O card Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the button I/O card, do the following: Attention: Sensitive components are mounted on the button I/O card.

  • Page 137: Replacing The Audio/Usb/Onelink/Ac Power Card

    6. Insert the new button I/O card. 7. Attach the connector. 8. Reinstall the base cover assembly. 9. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the audio/USB/OneLink/ac power card Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
  • Page 138 4. Disconnect all the cables from the audio/USB/OneLink/ac power card. 5. Remove the screws that secure the audio/USB/OneLink/ac power card. User Guide...
  • Page 139 6. Remove the dc-in bracket. 7. Remove the audio/USB/OneLink/ac power card. Chapter 9 Replacing devices...
  • Page 140 8. Install the new audio/USB/OneLink/ac power card in place. 9. Install the dc-in bracket in place. User Guide...

  • Page 141: Replacing The Speaker Assembly

    10. Reinstall the screws to secure the audio/USB/OneLink/ac power card. 11. Reconnect all the cables. 12. Reinstall the base cover assembly. 13. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the speaker assembly Before you start, print these instructions.
  • Page 142 4. Detach the connector. 5. Remove the screws. Then remove the speaker assembly. User Guide...

  • Page 143: Replacing The Coin-Cell Battery

    6. Install the new speaker assembly in place. Then install the screws to secure the speaker assembly. 7. Reattach the connector. 8. Reinstall the base cover assembly. 9. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, print these instructions.
  • Page 144 DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. •...
  • Page 145 7. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Chapter 9 Replacing devices...
  • Page 146 User Guide...

  • Page 147: Chapter 10. Getting Support

    Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 131 • “Getting help and service” on page 131 • “Purchasing additional services” on page 133 Before you contact Lenovo Often, you can solve your computer problems by referring to the information in the explanations of error codes, running diagnostic programs, or by consulting the Lenovo Web site.

  • Page 148: Using Diagnostic Programs

    ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems. See “Diagnosing problems” on page 83 for instructions on using the diagnostic programs.

  • Page 149: Purchasing Additional Services

    The following items are not covered: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX or a 10-character identification in the format FRU XXXXXXXXXX. •...
  • Page 150 User Guide...

  • Page 151: Chapter 11. You And Your Computer

    Chapter 11. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. • “Accessibility and comfort” on page 135 • “Traveling with your computer” on page 140 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.

  • Page 152: Comfort

    If your work area is not in an office setting, be sure to take special note of employing active sitting and taking work breaks. Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. Access the following Web site to view some of these options: http://www.lenovo.com/essentials.
  • Page 153 Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs. The Ease of Access Center is a central location that you can use to configure the accessibility settings and programs available in the Microsoft Windows operating system.
  • Page 154 Speech Recognition Speech Recognition enables you to control your computer by voice. Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice.
  • Page 155 – Zoom in: Move two fingers farther apart on the touch screen to enlarge the size of text, pictures, maps, or other objects. – Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects.

  • Page 156: Traveling With Your Computer

    1. Smart latches The smart latches on some ThinkPad notebook computer lid and the removable battery enable you to open your computer lid and remove the removable battery using only one hand with physical strength of less than 22.2 N.

  • Page 157: Travel Accessories

    Travel accessories The following is a checklist of items to consider packing when you are going to travel: • ThinkPad ac power adapter • ThinkPad AC/DC combo adapter • External mouse (if you are accustomed to using one) • A quality carrying case that provides adequate cushion and protection •...
  • Page 158 User Guide...

  • Page 159: Appendix A. Regulatory Information

    Appendix A. Regulatory information Wireless related information Wireless interoperability The wireless LAN card is designed to be interoperable with any wireless LAN product that is based on DSSS, CCK, and/or OFDM radio technology, and is compliant to: • The 802.11b/g Standard, 802.11a/b/g or 802.11n, 802.11ac on Wireless LANs, as defined and approved by the Institute of Electrical and Electronics Engineers.

  • Page 160: Location Of The Ultraconnect Wireless Antennas

    Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an UltraConnect™ wireless antenna system built into the display for optimal reception, which enables you to establish wireless communications wherever you are. Wireless-LAN antenna (auxiliary)

  • Page 161: Locating Wireless Regulatory Notices

    Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad Yoga 14 notebook computer, machine types 20DM and 20DN. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 162: European Union - Compliance To The Electromagnetic Compatibility Directive

    European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 163: Korea Class B Compliance Statement

    Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
  • Page 164 User Guide...

  • Page 165: Appendix B. Weee And Recycling Statements

    Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site at http://www.lenovo.com/social_responsibility/us/en/.

  • Page 166: Recycling Information For Brazil

    Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor. Disposing of disused lithium batteries from Lenovo computers A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source.

  • Page 167: Battery Recycling Information For Taiwan

    Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
  • Page 168 User Guide...

  • Page 169: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix C. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast”...

  • Page 170: China Rohs

    China RoHS User Guide...

  • Page 171: Turkish Rohs

    Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Appendix C.
  • Page 172 User Guide...

  • Page 173: Appendix D. Energy Star Model Information

    Appendix D. ENERGY STAR model information ® ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. Lenovo computers of the following machine type, if the ENERGY STAR mark is affixed, have been designed and tested to conform to the ENERGY STAR program requirements for computers.
  • Page 174 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 175: Appendix E. Notices

    Appendix E. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.

  • Page 176: Trademarks

    Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkPad logo ThinkVantage TrackPoint UltraConnect Yoga Intel, Intel SpeedStep, and Intel vPro are trademarks of Intel Corporation in the U. S. and/or other countries. BitLocker, Microsoft, and Windows are trademarks of the Microsoft group of companies.

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