Upgrading The System Software - Cisco TelePresence C20 Administrator's Manual

Cisco TelePresence System Quick Set C20 and Profiles using C20
Contents

Upgrading the system software

This video conference system is using TC software. The
version described in this document is TC7.3.
Contact your system administrator if you have
questions about the software version.
Software release notes
For a complete overview of the news and changes, we
recommend reading the Software Release Notes (TC7).
Go to: ► http://www.cisco.com/c/en/us/support/
collaboration-endpoints/telepresence-quick-set-series/tsd-
products-support-series-home.html
New software
For software download, go to the
Cisco Download Software web page:
► http://www.cisco.com/cisco/software/navigator.html.
Then navigate to your product.
The format of the file name is "s52000tc7_3_0.pkg" (each
software version has a unique file name).
Release key
You need a valid release key to be able to use the video
system. As from version TC6.1, any TC release key will do.
For older releases the release key is specific for each main
release (e.g. TC4, TC5, TC6).
Normally, you do not need to install the release key yourself.
The release key is preserved when you upgrade from an
earlier software version, and the release key is pre-installed
on new systems. As from TC7.0, it is no longer possible to
enter a release key from the web interface.
D14637.17 Profile C20 and Quick Set C20 Administrator Guide TC7.3, JULY 2015.
Introduction Web interface Web interface
Navigate to: Maintenance > Software Upgrade
Install new software
Download the appropriate software package from the
Cisco Software Download web page (see link to the
left) and store it on your local computer. This is a .pkg
file.
i. Click Browse...
that contains the new software.
ii. Click Install software
process.
The complete installation may take up to 30 minutes.
You can follow the progress on the web page. The
system restarts automatically after the installation.
You must sign in anew in order to continue
working with the web interface after the restart.
System settings
and find the downloaded .pkg file
to start the installation
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Setting passwords
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