Motion QuickNav issues
Motion QuickNav doesn't respond
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Photos are backward (display mirror image)
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Camera makes a whirring sound and doesn't take a photo
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Barcode scanner is slow
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System issues
I forgot my BIOS password and can't access my tablet
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The tablet seems to be operating slower than usual
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Chapter 4
Troubleshooting and FAQs
Try to switch to another application then return to Motion QuickNav.
Close Motion QuickNav from the Windows® notification area. Tap and hold the Motion
QuickNav icon,
and select Exit.
If it still isn't responding, the Motion QuickNav process may have hung. Press
Ctrl+Alt+Delete, tap Start Task Manager, tap the Processes tab, select DialKeys.exe,
then End Process.
Set the camera rotation to Flip X. Open the Motion QuickNav toolbar then tap the
camera icon
, tap Options icon
under Rotation, select Rotate 180 & Flip X.
You may be covering up the camera lens.
This can occur if you take many photos in sequence. Wait a few seconds before taking
another photo. If that doesn't work, close the viewfinder and reopen it.
Remove any codes that you don't use. Tap the barcode scanner icon then tap the
Options icon
and disable the codes that you don't use.
Lower the resolution. Be aware, however, that this affects accuracy. Tap the Options icon
and select a lower resolution.
You can enter several incorrect passwords before the BIOS temporarily locks the system.
You can try again by restarting the system. If you still can't log on, contact your system
administrator.
Reboot.
The hard drive or solid state drive (SSD) may be full or nearly full. You can use Disk
Cleanup to free up space on your drive. For instructions, open Windows® Help and
search for "disk cleanup. "
The hard disk drive may need to be defragmented. You can use the Disk Defragmenter to
consolidate files and folders on the hard drive. For more information, open Windows®
Help and Support and search for "disk defragmenter. "
Note: Unlike traditional hard drives, SSD drives, like the one available on the CL910, see
no performance benefit from traditional HDD defragmentation tools. Using these tools
simply adds unnecessary wear to the SSD. It is recommended that you disable any
automatic or scheduled defragmentation utilities on your Tablet PC.
, tap the Camera tab, tap the Camera tab, then
Troubleshooting 69
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