Troubleshooting - HCL Notebook PC User Manual

User's Guide
Overview
When you have any problems with your computer, before consulting your service representative, you may want to try to
solve the problem yourself. This chapter lists some common problems and their possible solutions. This can't anticipate
every problem, but you should check here before you panic. If you don't find the answer in these pages, make sure you
have followed the instructions carefully and observed the safety precautions in the preface. If all else fails, talk to your
service representative. You should also make a record of what happened and what remedies you tried.
Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should preview this
section just in case. If, after you've tried everything, and the system still won't cooperate, try turning it off for a few minutes
and then reboot. You will lose any unsaved data, but it may start working again. Else approach for your service
representative.
Basic Hints and Tips
Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be
working.
Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is
actually working. Check the LED Power & Communication Indicators to see the computer's power status.
Connections - Check all the cables to make sure that there are no loose connections batteries, adapter anywhere.

Troubleshooting

Chapter - 5
Troubleshooting
5-1