Surveon CAM2300 User Manual

Surveon CAM2300 User Manual

Megapixel box indoor network camera
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CAM2300/CAM2320
Megapixel Box Indoor Network Camera

User Manual

Release 1.0
December, 2010

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Summary of Contents for Surveon CAM2300

  • Page 1: User Manual

    CAM2300/CAM2320 Megapixel Box Indoor Network Camera User Manual Release 1.0 December, 2010...
  • Page 3: Copyright Statement

    Product specifications are also subject to change without notice. Trademarks  Surveon and Surveon logo are trademarks of Surveon Technology Inc. All other names, brands, products or services are trademarks or registered trademarks of their respective owners...
  • Page 4: Table Of Contents

    CAM2300/2320 Table of Contents Copyright Statement................1 Table of Contents ................2 Chapter 1. Overview................4 1.1. Network Camera Introduction ............4 1.2. Network Camera Features............4 1.3. Network Camera Specifications ............5 System Structure ................7 1.4. Network Camera Hardware Installation ..........7 Chapter 2. Connecting to the Network Camera......... 8 2.1.
  • Page 5 DI & DO................44 Event Settings ............... 46 System..................52 MicroSD Card Management............52 System Status ............... 53 System log ................54 Firmware Upgrade..............55 Reset to Factory Default ............56 Export/Import & Reboot ............57 Surveon Network Camera User Manual...
  • Page 6: Chapter 1. Overview

    Overview 1.1. Network Camera Introduction CAM2300 and CAM2320 are professional IP network cameras that use Internet Protocol (IP) to transmit video streams and control signals over networks. Capable of operating over both LANs and WANs, they provide a complete budget-conscious remote surveillance solution that are ultra clear and highly integrated.
  • Page 7: Network Camera Specifications

    Send snapshot or video clip by FTP or email, record to NAS, record to Event action local storage, trigger DO (Phase II) Supported IPv4, ARP, TCP, UDP, ICMP, DHCP, HTTP, UPnP, RTSP, RTCP protocols (NTP, DDNS, SMTP, FTP, CIFS, PPPoE, 3GPP in Phase II) Surveon Network Camera User Manual...
  • Page 8 10/100 Base-T / RJ45 microSD/SDHC x 2 Local storage (Class 4/Class 6 only) RS-485 1 (2 pin on terminal block) Surveon SDK 2.0 Microsoft Windows XP/Vista/7 Browser Microsoft IE 6.0 or above Software Surveon VMS 2.4 Operation: -10°C~ 50°C (14°F~122°F) Temperature Storage: -30°C ~ 60°C (-22°F~140°F)
  • Page 9: System Structure

    Install the camera in a suitable spot. The camera should have an unobstructed view of the area to be surveyed. Connect the camera to a power source. CAM2300/2320s can accept power from a power adapter or from Power over Ethernet enabled switches.
  • Page 10: Chapter 2. Connecting To The Network Camera

    This section demonstrates how to connect to the network camera through two methods: • Web Browser – A simple web-based interface. Internet Explorer is the recommended web browser for use with Surveon network cameras, and our examples will be from this browser. Usage on other browsers will be similar. •...
  • Page 11: Connecting With A Web Browser

    Enter the IP address of the network camera in the address bar of your browser and press enter. The IP address can be obtained using the Surveon IP Utility, or if your network does not have DHCP service, the default IP address is 192.168.88.10.
  • Page 12: Logging Into The System For The First Time

    CAM2300/2320 Logging into the System for the First Time If this is the first time that the network camera is being accessed, the camera will prompt you to change the administrator password after your first login. Click Okay Click OK when informed of the need to change your password. This will cause a Configure Admin Password popup to display.
  • Page 13: Installing Active X Components In Internet Explorer

    Search for Download signed ActiveX controls. Under this heading select Prompt and then click OK. Continue installing the Active X components. After installing ActiveX, go to Tools> Internet Options> Trusted Websites> Sites and add the IP Address of the camera. Surveon Network Camera User Manual...
  • Page 14: Logging Out Of The System

    CAM2300/2320 Logging Out of the System Logging off of the camera can be performed by closing the browser window. Users can also choose to click the Logout link located at the top of the screen. Using the Help Interface While using the web interface, you may click on the Help link located under the title bar.
  • Page 15: Connecting With An Rtsp Player

    CAM2200/2400 2.2. Connecting with an RTSP Player Surveon cameras support connections through RTSP Media Players such as Real Player and QuickTime Player. Launch Real Player or QuickTime Player; Select File> Open URL, to open a URL dialog box. Enter the camera URL in the address bar.
  • Page 16: Chapter 3. Web Interface

    CAM2300/2320 Chapter 3. Web Interface 3.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Menu Bar - The links on this bar allow users to toggle between live- view and settings screens, as well as logout and pull up the help menu.
  • Page 17: Control Descriptions

    Full-Screen: Goes to full-screen when clicked; press “ESC” to return to windowed view. Image Capture: When clicked, captures the current screen as an image in a new pop-up window and saves it in C:\Surveon\Record. This location can be changed under Settings> Recording> Recording Basic Settings. file name “Camera...
  • Page 18 CAM2300/2320 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditional Chinese. Streams: Allows users to choose which camera stream to view. The indicator above the stream will turn light green when the stream is selected.
  • Page 19: Settings

    ":" character. • Camera Name: by default set to "Surveon + model name"; after selecting Camera Name” from Settings> Video & Audio> Basic Settings, the Camera Name will show on the display. Users may replace the default name with a new name consisting of alphanumeric characters, spaces and the ":"...
  • Page 20 CAM2300/2320 • System Status LED: changes the behavior of the status LED on the front of the camera. There are four possible behaviors: o LED on when camera is on - LED default on, flashing during camera access. o LED on during camera access - LED default off, flashing during...
  • Page 21: User Account

    1 to 10 in this field to limit the number of users that can view the live view stream for this camera. This option will only be displayed once you add an account. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 22 CAM2300/2320 Adding Accounts In General> User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All User Names and Passwords must be combinations of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin with an alphabet letter.
  • Page 23 In General> User Account under the User Account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Click Remove and, when prompted to confirm deletion, click OK to remove the account. Surveon Network Camera User Manual...
  • Page 24: Date & Time

    CAM2300/2320 Date & Time Date and time settings can be accessed at General> Date & Time. Current Date & Time displays the current system date and time. Time Zone Settings The time zone can be set using the dropdown menu. This menu is only applicable when selectable when Synchronize with NTP Server is chosen under Time Settings.
  • Page 25: Network

    CAM2200/2400 Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to configure camera connectivity. These settings are found under the Settings > Network context. Surveon Network Camera User Manual...
  • Page 26: Network Configuration

    CAM2300/2320 Network Configuration These settings are used to configure basic network access for the camera. They are found under Network> Network Configuration. Most of these settings vary with your specific hardware setup; therefore the defaults are set for common SOHO level usage. If you are using the camera in an enterprise environment, please check with your IT department to determine the correct settings for this section.
  • Page 27: Port Settings

    The RTP port number must be an even number. After entering the Note: RTP port number, the RTCP port number will automatically be set to the RTP port number + 1. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 28: Upnp

    CAM2300/2320 UPnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allowing new hardware to connect seamlessly to a network. The settings for this feature can be found under Network>UPnP . To enable UPnP, first check the Enable UPnP box. If you wish to change the default values, there are two fields that can be edited.
  • Page 29: Video & Audio Settings

    Camera Name - Displays the name of the camera. Audio Settings Select the desired button to turn audio from the camera on or off. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 30: Image Appearance

    CAM2300/2320 Image Appearance These settings, found under Video & Audio> Image Appearance, deal with the video output of the CAM2320. There are two tabs, Image Attributes and Sensor Configuration, as well as Advanced Settings. Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100).
  • Page 31 • Backlight Compensation - Backlight compensation adjusts video gain to automatically correct the exposure of objects that are strongly backlit. This brightens the image, at the cost of overexposing areas of high illumination. Surveon Network Camera User Manual...
  • Page 32 CAM2300/2320 Advanced Settings The Advanced Settings allow you to make changes to the following parameters: • Flickerless - Reduces flickering caused by the difference in frequency of the system and the environment lighting. o Frequency - Used in conjunction with the flickerless function.
  • Page 33 To: - The time, in hours and minutes, when the camera will switch to night mode. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 34: Video Streams

    CAM2300/2320 Video Streams The configuration for video streams, including resolution, framerate and image quality parameters can be found under Video & Audio> Video Streams. The page is split into settings for 2 streams. Common settings are: • Video format - The compression format for the video stream.
  • Page 35 QQVGA video, with MPEG4 compression at 128kbps and 10 seconds between key frames. None of the parameters can be changed. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 36: Audio Settings

    CAM2300/2320 Audio Settings The audio settings, under Video & Audio> Audio Settings, contain parameters dealing with audio coming from the cameras built in mic, or an external microphone. • Mute - Selects whether or not to mute the incoming audio from the camera.
  • Page 37: Ptz

    PTZ protocol - The protocol used by the PTZ. Two of the most common protocols are supported: Pelco-D and Pelco-P. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 38: Recording

    CAM2300/2320 Recording The Recording menu, Settings> Recording, deals with recording settings and managing recorded video files. Recording Basic Settings Recording basic settings, Recording> Recording Basic Settings are parameters which deal with the recording location and scheduling. The following parameters can be configured within this menu: •...
  • Page 39: Recorded File Management

    You may also narrow the entries displayed by clicking on the Media Type column. This will give you the option of choosing All, H264, MPEG4, or MJPEG types. The system will only show video files of the format selected. Surveon Network Camera User Manual...
  • Page 40 CAM2300/2320 Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost column of the entry. You can also select all displayed entries by checking the box in the header row.
  • Page 41: Event Notification

    SMTP Server Port - the SMTP port of the email server; Default 25. • Test - Click this button to send a test email. E-mails will only be sent if all parameters are entered correctly. Surveon Network Camera User Manual...
  • Page 42 CAM2300/2320 FTP Settings FTP settings are used to configure recording to a remote location via the file transfer protocol. • Server Address - The address of the FTP server. • FTP Server Port - The port number of the FTP server; Default 21.
  • Page 43: Motion Detection

    To delete a window, select a window in and click Remove. After windows are set, you can activate motion detection by checking the Enable Motion Detection box. Surveon Network Camera User Manual...
  • Page 44 CAM2300/2320 Activating and Scheduling Motion Detection Motion detection is activated by checking the Enable Motion Detection box. Activate Motion Detection By: denotes when motion detection will be triggered as an event. • Auto – As long as Enable Motion Detection is checked, an event is triggered.
  • Page 45: Tampering Detection

    Options are Very Low, Low, Normal, High, and Very High. Higher sensitivities can detect more tampering attempts, but also increase the chances that the camera will produce a false alarm. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 46: Di & Do

    CAM2300/2320 DI & DO Digital Input (DI) and Digital Output (DO) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings for these ports can be found under Event Notification> DI & DO. Conditions for DI and DO triggering, as...
  • Page 47 Low - DO acts as a ground when triggered, and is connected to the output circuit in the following manner: • Off - Closes DO output; no signals will be sent.   Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 48: Event Settings

    CAM2300/2320 Event Settings Event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found under the Event Notification> Event Settings menu. The event handler is rule based. There are lists for both two types of rules: •...
  • Page 49 If editing a rule that has not been triggered, the rule will not be Note: triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved. Surveon Network Camera User Manual...
  • Page 50 CAM2300/2320 General The following general fields should be filled in: • Name - Specifies the name of the Event. • Minimum time interval between triggers - The time frame in which a subsequent trigger of the same event will be ignored (maximum 23:59:59).
  • Page 51 Options are 1, 2, 5, 10, 20 or 30 seconds. For more information please refer to the section on DI & Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 52 CAM2300/2320 Adding/Editing a Scheduled Rule The Add and Edit screens contain the following actions: If editing a rule that has not been triggered, the rule will not be Note: triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved.
  • Page 53 Options are 1, 2, 5, 10, 20 or 30 seconds. For more information please refer to the section on DI & Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
  • Page 54: System

    Settings> System. MicroSD Card Management Surveon cameras can all access MicroSD class 4/6 cards for offline video storage and upgrade purposes. MicroSD installed in the camera can be managed under System> MicroSD Card Management.
  • Page 55: System Status

    Camera System Information o Boot Loader Version o Firmware Version Clicking on the Email button will send the system status information out to the notification e-mail address specified in Event Server for troubleshooting or reference purposes. Surveon Network Camera User Manual...
  • Page 56: System Log

    CAM2300/2320 System log The system log, System> System Log, provides a log for system messages and events. The log lists important information such as login information, changes to camera settings (both successful and unsuccessful), triggered events, and error messages. This information can be very useful in the event of a camera failure or unauthorized entry.
  • Page 57: Firmware Upgrade

    In certain cases, improvements to the camera firmware will be made to improve the image quality or enhance the usability of the camera. These upgrades will be made available via Surveon support or our website www.surveon.com. Once you have obtained a new firmware file, firmware upgrades can be performed under System>...
  • Page 58: Reset To Factory Default

    CAM2300/2320 Reset to Factory Default Camera resets can be performed under System> Reset To Factory Default. There are 2 types of reset. You can either reset all settings and configurations, or you can choose to keep the Network configuration, and reset all other settings and configurations.
  • Page 59: Export/Import & Reboot

    Import Configuration - Imports previously exported camera settings. The field should contain the path for the camera configuration file. Click Browse: to browse your PC for the configuration file. Click Apply to import the settings. Surveon Network Camera User Manual...

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