Product specifications are also subject to change without notice. Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. All other names, brands, products or services are trademarks or registered trademarks of their respective owners...
Chapter 1. Overview 1.1. Network Camera Introduction CAM4310 is a professional IP network camera utilizing Internet Protocol (IP) to transmit video streams and control signals over networks. Capable of operating over both LANs and WANs, CAM4310 provides a complete budget-conscious remote surveillance solution that is ultra clear and highly integrated.
Motion detection, tampering detection Intelligent (blocked, redirected, defocused, video or spray-painted) Built-in MIC Omni-directional Audio 32KHz, ADPCM compression Audio input 3.5mm phone jack Audio output 3.5mm phone jack Alarm in 2, terminal block Alarm out 1, terminal block Surveon Network Camera User Manual...
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Ethernet 10/100 Base-T / RJ45 Local storage microSD/SDHC card slot x 1 (Class 4/Class 6 only) RS-485 1 (2 pins on terminal block) Surveon SDK 2.0 Microsoft Windows XP/Vista/7 Browser Microsoft IE 6.0 or above Software Surveon VMS 2.0 Operation: -10 ~ 50 ℃ (14 ~ 122℉) Temperature Storage: -30 ~ 70 ℃(-22 ~ 158℉)
Connect the camera to a power source. CAM4310s can accept power from a power adapter or from Power over Ethernet enabled switches. Connect the camera to a switch using an Ethernet cable. The Ethernet port is located on the rear of the camera. Surveon Network Camera User Manual...
This section demonstrates how to connect to the network camera through two methods: • Web Browser – A simple web-based interface. Internet Explorer is the recommended web browser for use with Surveon network cameras, and our examples will be from this browser. Usage on other browsers will be similar. •...
Enter the IP address of the network camera in the address bar of your browser and press enter. The IP address can be obtained using the Surveon IP Utility, or if your network does not have DHCP service, the default IP address is 192.168.88.10.
In the New password and Confirm new password field, fill in the new password. Click OK to change the password. If at any time you lose this password, performing a hard reset of the camera will restore the password back to admin. www.surveon.com...
Search for Download signed ActiveX controls. Under this heading select Prompt and then click OK. Continue installing the Active X components. After installing ActiveX, go to Tools> Internet Options> Trusted Websites> Sites and add the IP Address of the camera. Surveon Network Camera User Manual...
This provides simple explanation of the camera settings, and will automatically open to the page relevant to your current screen. The help manual is organized so that it matches the system menus, with sections corresponding to each settings menu and the Live-view window. www.surveon.com...
CAM4310 2.2. Connecting with an RTSP Player Surveon cameras support connections through RTSP Media Players such as Real Player and QuickTime Player. Launch Real Player or QuickTime Player; Select File> Open URL, to open a URL dialog box. Enter the camera URL in the address bar.
4. Live View Window - This portion of the screen displays the stream selected in the Live View Control section of the web interface. www.surveon.com...
Full-Screen: Goes to full-screen when clicked; press “ESC” to return to windowed view. Image Capture: When clicked, captures the current screen as an image in a new pop-up window and saves it in C:\Surveon\Record. This location can be changed under Settings> Recording> Recording Basic Settings. file name “Camera...
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(320 x 240), QQVGA (160 x 120) for stream 2. Digital Zoom: When clicked, activates digital zoom in the current live-view stream. 2 options are available when clicked: Zoom In Zoom Out Digital Output: Sets the Digital Output to High, Low, or Off. Default is Off. www.surveon.com...
":" character. • Camera Name: by default set to "Surveon + model name"; after selecting Camera Name” from Settings> Video & Audio> Basic Settings, the Camera Name will show on the display. Users may replace the default name with a new name consisting of alphanumeric characters, spaces and the ":"...
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LED off during camera access - LED default on, off during camera access o LED always off - LED always off Click OK to save or Cancel to abort the changes before you leave the page. www.surveon.com...
1 to 10 in this field to limit the number of users that can view the live view stream for this camera. This option will only be displayed once you add an account. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
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• Password - a passkey used to control user access. This password should be retyped in the Confirm password field, to ensure that the correct key is saved. Click OK when finished to add the user to the system. www.surveon.com...
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In General> User Account under the User Account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Click Remove and, when prompted to confirm deletion, click OK to remove the account. Surveon Network Camera User Manual...
Manual update - Updates the time manually. Choose the appropriate date and enter a time for the system. • Synchronize with computer time - Synchronizes the time with the computer’s internal clock. Click OK to save or Cancel to abort the changes before you leave the page. www.surveon.com...
CAM4310 Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to configure camera connectivity. These settings are found under the Settings > Network context. Surveon Network Camera User Manual...
Select desired DDNS service website, check the Enable DDNS option, and fill in valid user name and password. You can then access the camera through the registered domain name. Click OK to save or Cancel to abort the changes before you leave the page. www.surveon.com...
The RTP port number must be an even number. After entering the Note: RTP port number, the RTCP port number will automatically be set to the RTP port number + 1. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
If the computer does not have UPnP installed, you can add it by going Note: to Start> Control Panel> Add or Remove Programs. In the Add or Remove Programs page, select Add/Remove Windows Components>Networking Services and click Details. Select UPnP from the popup window, and OK out to install UPnP services. www.surveon.com...
Camera Name - Displays the name of the camera. Audio Settings Select the desired button to turn audio from the camera on or off. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
CAM2200/2400 Image Appearance These settings, found under Video & Audio> Image Appearance, deal with the video output of the CAM4310. There are two tabs, Image Attributes and Sensor Configuration, as well as Advanced Settings. Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100).
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Setting this parameter to high will result in a high backlighting (making the foreground more visible) while setting this parameter to low will make objects in the backlit area more visible. The Middle setting sets the backlit to a medium amount. Surveon Network Camera User Manual...
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Frame Rate First – The camera will raise the gain rate to preserve the shutter speed specified in the Shutter Speed dropdown. o Shutter Priority First – The camera will use a shutter speed which is at least as fast as the shutter specified. www.surveon.com...
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To: - The time, in hours and minutes, when the camera will switch to night mode. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
Stream 1 only), HD720 (1280 x 720, Stream 1 only), VGA(640x480), QVGA(320x240) , QQVGA(160x120, Stream 2 and MPEG4 only). • Video Frames per Second - Sets the number of frames per second. 1, 3, 5, 10, 15, 20, 25, 30 FPS are possible values. www.surveon.com...
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QQVGA video, with MPEG4 compression at 128kbps and 10 seconds between key frames. None of the parameters can be changed. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
Only one bit rate, 32 Kbps, is currently supported. Audio will be encoded at this bit rate. Click OK to save or Cancel to abort the changes before you leave the page. Only Stream 1 supports audio. Note: www.surveon.com...
PTZ protocol - The protocol used by the PTZ. Two of the most common protocols are supported: Pelco-D and Pelco-P. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
Event/Schedule Record To: - Allows the user to set the destination for event or scheduled recording. Event and scheduled recording settings are found under Settings> Event Notification. Click OK to save or Cancel to abort the changes before you leave the page. www.surveon.com...
You may also narrow the entries displayed by clicking on the Media Type column. This will give you the option of choosing All, H264, MPEG4, or MJPEG types. The system will only show video files of the format selected. Surveon Network Camera User Manual...
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You can also record live video by clicking the record button in the Live View screen, which will be stored directly into your local computer, and are not managed by this function. Please refer to the section on Manual Record for more information on this functionality. www.surveon.com...
SMTP Server Port - the SMTP port of the email server; Default 25. • Test - Click this button to send a test email. E-mails will only be sent if all parameters are entered correctly. Surveon Network Camera User Manual...
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User Name - The user name of the NAS account. • Password - The password of the NAS account. • Folder Name - The name of the CIFS account folder on the server. Click OK to save or Cancel to abort the changes before you leave the page. www.surveon.com...
To delete a window, select a window in and click Remove. After windows are set, you can activate motion detection by checking the Enable Motion Detection box. Surveon Network Camera User Manual...
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When the motion value reaches or crosses the Trigger Threshold, denoted by the red line, a motion event will be triggered. Motion alarm handling and notifications can be configured under Event Settings. www.surveon.com...
Options are Very Low, Low, Normal, High, and Very High. Higher sensitivities can detect more tampering attempts, but also increase the chances that the camera will produce a false alarm. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
Normal Close – the DI requires a high voltage input (+12V), with the following configuration. It is triggered when it does not receive this input. • Off - DI inputs are closed at all times. The camera will not respond to any signals on this DI. www.surveon.com...
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Low - DO acts as a ground when triggered, and is connected to the output circuit in the following manner: • Off - Closes DO output; no signals will be sent. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
Select – Clicking on an existing rule selects the rule, highlighting it in yellow. o Edit – A selected rule may be edited by clicking on the Edit button. o Delete – A selected rule may be deleted by clicking on the Delete button. www.surveon.com...
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If editing a rule that has not been triggered, the rule will not be Note: triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved. Surveon Network Camera User Manual...
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Detection for more detail. • Disk Full - Trigger when the SD disk installed in the camera is full. • DI - Trigger when a DI trigger occurs. For more information please refer to the section on DI & www.surveon.com...
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Options are 1, 2, 5, 10, 20 or 30 seconds. For more information please refer to the section on DI & Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
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From: and To: boxes. • Never – The event is never triggered. www.surveon.com...
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Options are 1, 2, 5, 10, 20 or 30 seconds. For more information please refer to the section on DI & Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
Settings> System. MicroSD Card Management Surveon cameras can all access MicroSD class 4/6 cards for offline video storage and upgrade purposes. MicroSD installed in the camera can be managed under System> MicroSD Card Management.
Camera System Information o Boot Loader Version o Firmware Version Clicking on the Email button will send the system status information out to the notification e-mail address specified in Event Server for troubleshooting or reference purposes. Surveon Network Camera User Manual...
This information can be very useful in the event of a camera failure or unauthorized entry. Clicking Email will send the log out as an email the notification e-mail address specified in Event Server; Clicking Download will begin the browser download process to download the log to the local PC. www.surveon.com...
In certain cases, improvements to the camera firmware will be made to improve the image quality or enhance the usability of the camera. These upgrades will be made available via Surveon support or our website www.surveon.com. Once you have obtained a new firmware file, firmware upgrades can be performed under System>...
(no configurations retained). To reset the camera by pressing the “Reset” button on the bottom of the camera, press and hold the “Reset” button for 3 seconds. During this time, the LED indicator in front of the camera will blink in red. www.surveon.com...
Import Configuration - Imports previously exported camera settings. The field should contain the path for the camera configuration file. Click Browse: to browse your PC for the configuration file. Click Apply to import the settings. Surveon Network Camera User Manual...
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