Promise Technology SUPERSWAP 4100 User Manual page 23

Event: A Status
Cause: The disk drive is spinning up as the computer is booting. Wait for the
computer to finish. If the computer is fully booted, the drive could be Critical and
in the process of rebuilding. The LED will return to green status when the rebuild
is complete and successful.
Fix: If one Status LED continues to display amber, remove the disk drive for
testing. Return the drive to service or replace it based on test results.
Event: A Status
Cause: The drive has failed. A failed drive may be marked as such because of
power failure, hot removal or media access problems (such as a bad sector
which fails retry). A Status LED is also red when there is no drive in the carrier.
Fix: Replace the failed drive. The new drive will be assigned to the failed drive's
original location and a rebuild operation will begin automatically. The LED turns
amber during the rebuild, then green when the rebuild is complete and
successful.
Event: The LEDs do not light.
Cause: There is no power to the SuperSwap enclosure.
Fix: If the rest of your computer system is working, shut down the computer,
open the case, check and correct the power connection to the SuperSwap
enclosure.
Event: An Activity
Cause: This is the normal condition when the computer has fully booted and the
disk drive is present and ready.
Event: An Activity
Cause: This is the normal condition when there is disk activity (read or write)
executing on the drive.
Event: An Activity
Cause: No disk drive detected or the disk drive has failed.
Fix: If a disk drive is present, reinstall it. If it still doesn't work, replace the disk
drive.
Event: The Enclosure
Cause: This is the normal condition within the enclosure.
LED is amber (yellow).
LED is red.
LED is steady green.
LED is blinking green.
LED is dark.
LED is steady green.
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Chapter 3: Troubleshooting