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Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
●
Preparing to call technical support
27
- Quick Links:
- Identifying Front Panel Controls
Hide quick links:
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Do you have a question about the ProDisplay series and is the answer not in the manual?