Related Manuals for HP 7 Series
Summary of Contents for HP 7 Series
- Page 1 Maintenance and Service Guide HP Series 7 Pro 727pm model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
Monitor features This chapter provides an overview of the monitor’s features. Features Depending on the model, your monitor might include the following features: Display features ● 68.6 cm (27 in) diagonal viewable screen area with a 2560 × 1440 resolution (QHD) or 3840 × 2160 resolution (UHD), plus full-screen support for lower resolutions;... - Page 7 Monitor stand Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and ● then remove it with the convenient sliding tab release VESA®...
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Page 8: Front Components
Power button Turns the monitor on or off. NOTE: When applicable HP products are connected to the USB Type-C Thunderbolt port, pressing the power button on the display turns on/off your notebook, or puts it to sleep based on your power setting (Performance mode). -
Page 9: Camera Components (Camera Model Only)
Camera components (camera model only) To identify the components on the camera, use this illustration and table. Table 2-2 Camera components (camera model only) Component Description Microphone Features active noise cancellation. Webcam LED Indicates that the webcam is powered on. Ambient light sensor (top) Adjusts the display brightness according to lighting conditions in the environment. -
Page 10: Rear And Side Components
● NOTE: Supports IT Manageability, Out-of-band Wake on Lan (WOL) , Out-of-band Mac Address Passthrough (MAPT), and PXE boot (HP models only). The functionality may vary with PC settings. NOTE: This network port is fully energy efficient according to IEEE standards (IEEE 802.3az-2010) as long as all connected devices support this feature. -
Page 11: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on the rear of the monitor. You may need these numbers when contacting HP about the monitor model. For all regions: Barcode label & Spec label... -
Page 12: Illustrated Parts Catalog
To identify the monitor major components, use this illustration and table. Table 3-1: Monitor major components and their descriptions Item Description Part number #Mid_Cover_727pm #Power_LENS #Power_Key #Power_Key_Board #Speaker #Fan #Fan_Cover_727pm #Webcam_Assy #Panel #Power_Board #RJ45_Board #Driver_Board #Audio_Board #Audio_Board_Bracket_727pm #Main_Bracket_727pm #OSD_Board #OSD_Key #Rear_Cover_727pm #HP LOGO (7121-8973) -
Page 13: How To Order Parts
#USB_Board #Hinge_Assy_727pm #Pivot_Cover_727pm #VESA_Adopter_727pm #Stand_Assy_727pm #Base_Assy_727pm How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number PWR BD ML27HHC-CHCL(C) 727PM N97155-001 755.0AR02.D005 Capacitors and connectors are available for purchase from the following EU distributors: •... - Page 14 You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.
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Page 15: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 16 2) Remove Stand Base From Display Head by pushing the release button 3) Remove Rear Cover From Display Head 4) Remove Side USB board and OSD key board from the rear cover: remove 2pcs screw...
- Page 17 5) Remove EMI Fan Cover and Fan From Display Head 6) Remove Audio Assy and Speaker From Display Head 7) Remove Bracket Assembly From Display Head...
- Page 18 8) Remove Power key Board and cables from Middle Frame and panel 9) Remove webcam Assy From Display Head by unlocking 4pcs screws and tearing off tape 10) Remove Middle Frame from the Display Head: remove 20pcs screws 11) Remove mylar sheet and all the circuit board and cables from bracket Assembly by unlocking 11pcs screws...
- Page 19 12) Remove thermal pad, Gasket, Heatsink, AC Socket From Bracket 13) Disassembly webcam Assy. 14) Remove Audio BD From Audio Bracket.
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Page 20: Power Board
Prepare the monitor for disassembly. See Preparation for disassembly on page 12. ▲ Remove the power board: 1) The HP Series 7 Pro 727pm power board connector position is as follows: 2) Locate the part number location on the board. 3) Pin solder with soldering iron and absorber. -
Page 21: Connector Repair
Connector repair This procedure includes HDMI, Display Port, USB-C, USB-A and RJ45 connectors. The connectors are on the main board (board part number7ZB.0AR01.0010). The connector identifiers are as follows: Connector Location HDMI HDMI1 DP1, DP2 USB-C USBC1,USBC2, USBC3, USBC4 RJ45 LAN1 USBA USB1, USB2, USB3, USB4, USB5... -
Page 22: Dp Connector Dp1/Dp2
1) Use a hot air gun to melt the solder on the pins from the bottom side. 2) Lift the HDMI connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. -
Page 23: Rj45 Connector Lan1
1) Use a hot air gun to melt the solder on the pins from the bottom side. 2) Lift the USB-A connector from the PCB. 3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component RJ45 connector LAN1 Repair the RJ45 connector:... -
Page 24: Support And Troubleshooting
USB Hub test Confirm USB function of 5-USB Type-A and 1-USB Computer or Notebook Type-C working normally. Audio test Change volume and balance to confirm whether Sound bar volume is smooth and loud enough. RJ45 test Make sure your laptop can access the Internet Notebook through the monitor. - Page 25 displayed on screen. The monitor does The monitor’s power saving control is disabled. Open the OSD menu and not enter into a select Power select Auto- low-power sleep Sleep Mode and set auto- state. sleep to On. “OSD Lockout” is The monitor’s OSD lock function is enabled.
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Page 26: Index
Index components RC removal, 12 front, 5 rear components, 7 rear, 7 removal connector repair, 18 power board, 17 features, 3 RC, 12 firmware updates, 2 removal and replacement procedures, 12 front components, 5 returning to customer, 2 function test, 20 RoHS (2002/95/EC) requirements, 2 how to order parts, 10 safety information, 1...
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