Related Manuals for HP 7 Pro 740pm Series
Summary of Contents for HP 7 Pro 740pm Series
- Page 1 Maintenance and Service Guide Series 7 Pro 740pm model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 AMD is a trademark of Advanced Micro sure to read “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ................................1 Important safety information ..........................1 Important service information and precautions ....................1 RoHS (2002/95/EC) requirements .......................... 2 General descriptions .............................. 2 Firmware updates ..............................2 Before returning the repaired product to the customer ..................2 2 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
Integrated pop-up infrared (IR) and RGB camera with noise canceling microphones for conferencing ● and Microsoft Windows® Hello support Integrated HP Device Bridge technology that allows you to use a single keyboard and mouse across ● two connected computers to control software and transfer files and data from one computer to the... - Page 7 Monitor stand ● Removable stand for flexible monitor head mounting solutions HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and ● then remove it with the convenient sliding tab release ●...
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Page 8: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 2-1 Front components and their descriptions Component Description Tilt levers Allow you to tilt the camera. Camera microphones Allow you to participate in a video conference. Camera light On: The camera is in use. -
Page 9: Rear And Side Components
Rear and side components To identify the components on the rear of the monitor, use this illustration and table. Table 2-2 Rear components and their descriptions Component Description OSD contro Activates the OSD buttons so that the button labels appear on the right side of the screen. Security cable slot Connects an optional security cable. -
Page 10: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on the rear of the monitor. You may need these numbers when contacting HP about the monitor model. For all regions: Barcode label & Spec label... -
Page 11: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Table 3-1: Monitor major components and their descriptions Item Description Part number # ASSY_BEZEL_CHIP #FRONT_BEZEL_ABS_Ocean_Jack_black... -
Page 12: How To Order Parts
#OSD_KEY_HOLDER_ABS_Ocean_Turbo Silver #HIINGE_ASSY #HP LOGO_BACK _7122-0597 #ASSY_VESA_MOUNT #ASSY_STAND #ASSY_BASE How to order parts The HP authorized repair center can purchase the power board from HP. Power board Description HP spare part number Manufacturer part number PWR BD MA40UHC-BZCL(C)Z40c N06249-001 755.04C05.0001... - Page 13 You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions.
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Page 14: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 15 2) Remove Rear Cover From Display Head: Loose all the hooks by hand for pulling the rear cover, and disconnect the key cable away from the connector.
- Page 16 3) Remove 3pcs EMI AL and 6pcs screws From Display Head 4) Disconnect all the cables from the connectors of Display Head 5) Remove Bracket Assembly From Display Head 6) Remove USB board From the Display Head by unlocking 2pcs screws...
- Page 17 7) Remove 6pcs screws for releasing Hinge bracket holder From Display Head 8) Remove 5pcs screws for unlocking Webcam module assembly with Display Head by 9) Tear off 1pcs AL tape. Remove Speaker assembly From Display Head by unlocking 4pcs screws 10) Remove Bezel assembly From Display Head by unlocking 2pcs screws...
- Page 18 11) Remove Middle cover assembly From Display Head by unlocking 19pcs screws 12) Remove Power key BD From Middle Bezel 13) Remove Joystick Board From back cover by unlocking 2pcs screws 14) Remove Power Board, Driver Board and interface Board From bracket Assembly by unlocking 11pcs screws...
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Page 19: Power Board
Prepare the monitor for disassembly. See Preparation for disassembly on page 11. ▲ Remove the power board: 1) The HP Z40c G3 power board connector position is as follows: 2) Locate the part number location on the board. 3) Pin solder with soldering iron and absorber. -
Page 20: Connector Repair
Connector repair This procedure includes HDMI, Display Port, Mini Display Port, USB-C LAN and USB-A connectors. The connectors are on the main board (board part number 7ZB.04C01.0011). The connector identifiers are as follows: Connector Location HDMI HDMI1 USB-C SKT1, SKT2 USB-A USB3, USB4 Before repairing connectors, follow these steps:... -
Page 21: Dp Connector Dp1
2) Use a hot air gun to melt the solder on the pins. 3) Lift the HDMI connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. DP connector DP1 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. -
Page 22: Usb-C Connector Skt1/Skt2
2) Use a hot air gun to melt the solder on the pins. 3) Lift the DP connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. 5) Solder the new component. USB-C connector SKT1/SKT2 Repair the USB-C connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. -
Page 23: Rj45 Connector Rj1
3) Lift the USB-B connector from the PCB. 4) Place the new component on the PCB. Be sure that it matches the PCB footprint. Solder the new component RJ45 connector RJ1 Repair the RJ45 connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the RJ45 connector from the PCB. -
Page 24: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Tool used HDMI test Confirm whether image displays Computer or DVD player DP test Confirm whether image displays Computer or DVD player USB-C Alt-Mode Confirm whether image displays and sound plays Computer or Notebook... - Page 25 connect the video cable to one of the computer’s on- board video sources Image appears Brightness is too low. Open the OSD menu and blurred, select Brightness to adjust indistinct, or too the brightness scale as dark. needed. Check Video Monitor video cable is disconnected.
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Page 26: Index
Index components RC removal, 11 front, 5 rear components, 6 rear, 6 removal connector repair, 17 power board, 16 features, 3 RC, 11 firmware updates, 2 removal and replacement procedures, 11 front components, 5 returning to customer, 2 function test, 21 RoHS (2002/95/EC) requirements, 2 how to order parts, 9 safety information, 1...