General Guide - Kyocera Ecosys FS-3820N Operation Manual

General Guide

General Guide
There are quite a few printer problems that you can deal with by yourself. This section explains how to
correct these problems. Therefore, if some kind of problem should occur, check the following before
concluding the printer is broken.
Symptom
The printer will not
print from the
computer.
Print quality is not good.
Paper is jammed.
Nothing lights on the
operator panel even
when power is turned
on and the fan makes
no noise.
The printer prints a
status page, but data
from the computer is
not being printed
normally.
Table 4-1
If you still cannot correct a printer problem even after checking the above, please contact your Kyocera
Mita dealer.
Check Items
Check the READY
indicator.
Check the ATTENTION
indicator.
A maintenance message appears in the
message display.
Check that the power cord is properly
plugged into the power outlet.
Check that the power switch is really in the ON ( ) position.
Check the interface cable.
Check program files and application
software.
Corrective Action
Off Look through the items below and check
anything that seems appropriate.
Flashing An error has occurred. For details on error
warnings and remedies, see
page 4-6.
Lit See the appropriate item below.
Flashing See Indicators
Lit
See Maintenance Messages
See Print Quality Problems
See Correcting a Paper Jam
Turn off the printer's power, plug in the power
cord securely, and try turning on the printer's
power again.
Connect both ends of the interface cable
securely. Try replacing the printer cable. For
details on the parallel interface for this printer,
see Appendix
Try printing another file or using another
print command. If the problem occurs only
with a specific file or application, check the
printer settings for that application.
4-2
Indicators
on page 4-6
on page
on page 4-3.
on page 4-12.
B.
on
4-7