Facilityservice Settings - Cisco TelePresence SX20 Quick Set Administrator's Manual

Cisco TelePresence SX20 Quick Set
Contents

FacilityService settings

FacilityService Service [1..5] Type
Up to five different facility services can be supported simultaneously. With this setting you
can select what kind of services they are. A facility service is not available unless both the
FacilityService Service Name and the FacilityService Service Number settings are properly set.
Only FacilityService Service 1 with Type Helpdesk is available on the Touch controller; the other
options are available for system integrators using the API (Application Programming Interface)
command set. Facility services are not available when using the remote control and on-screen
menu.
Requires user role: ADMIN
Value space: <Other/Concierge/Helpdesk/Emergency/Security/Catering/Transportation>
Other: Select this option for services not covered by the other options.
Concierge: Select this option for concierge services.
Helpdesk: Select this option for helpdesk services.
Emergency: Select this option for emergency services.
Security: Select this option for security services.
Catering: Select this option for catering services.
Transportation: Select this option for transportation services.
FacilityService Service 1 Type: Helpdesk
Example:
FacilityService Service [1..5] Name
Enter the name of the facility service. Up to five different facility services are supported.
A facility service is not available unless both the FacilityService Service Name and the
FacilityService Service Number settings are properly set. Only FacilityService Service 1 is
available on the Touch controller, and the name will show on the facility service call button.
The other services are available for system integrators using the API (Application Programming
Interface) command set. The facility services are not available when using the remote control
and on-screen menu.
Requires user role: ADMIN
Value space: <S: 0, 255>
Format: String with a maximum of 255 characters.
FacilityService Service 1 Name: ""
Example:
D14908.08 SX20 Administrator Guide TC7.2, AUGUST 2014.
Introduction Web interface System settings System settings
FacilityService Service [1..5] Number
Enter the number (URI or phone number) of the facility service. Up to five different facility
services are supported. A facility service is not available unless both the FacilityService Service
Name and the FacilityService Service Number settings are properly set. Only FacilityService
Service 1 is available on the Touch controller; the other options are available for system
integrators using the API (Application Programming Interface) command set. The facility
services are not available when using the remote control and on-screen menu.
Requires user role: ADMIN
Value space: <S: 0, 255>
Format: String with a maximum of 255 characters.
FacilityService Service 1 Number: ""
Example:
FacilityService Service [1..5] CallType
Set the call type for each facility service. Up to five different facility services are supported.
A facility service is not available unless both the FacilityService Service Name and the
FacilityService Service Number settings are properly set. Only FacilityService Service 1 is
available on the Touch controller; the other options are available for system integrators using
the API (Application Programming Interface) command set. Facility services are not available
when using the remote control and on-screen menu.
Requires user role: ADMIN
Value space: <Video/Audio>
Video: Select this option for video calls.
Audio: Select this option for audio calls.
FacilityService Service 1 CallType: Video
Example:
www.cisco.com — Copyright © 2012-2014 Cisco Systems, Inc. All rights reserved.
71
Administrator Guide
Setting passwords Appendices