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Clare Controls IP Network Camera User Manual

Clare controls ip network cameras user guide
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Clare Controls IP Network
Cameras User Guide
Doc ID 2014-12-343 • Rev 04

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Summary of Contents for Clare Controls IP Network Camera

  • Page 1 Clare Controls IP Network Cameras User Guide Doc ID 2014-12-343 • Rev 04...
  • Page 3 Clare Controls, Inc., except where specifically permitted under US and international copyright law. Trademarks and The Clare Controls IP Network Cameras name and logo are patents trademarks of Clare Controls, Inc. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
  • Page 4 Disclaimer statement “Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product.

  • Page 5: Table Of Contents

    IP property settings for wireless network connection...20 Live View...21 Live View page...21 Starting live view...22 Full-screen mode...22 Recording and capturing pictures manually...22 Operating PTZ control...23 PTZ control panel...23 Setting/calling a preset...24 Configuring Live View parameters...25 Clare Controls IP Network Camera User Guide...
  • Page 6 Configuring the PTZ limit settings...56 Configuring the initial PTZ position...57 Configuring the PTZ park action...58 Configuring the PTZ privacy mask...58 Configuring a PTZ scheduled task...59 Clearing a PTZ configuration...61 Configuring the prioritize PTZ...61 Clare Controls IP Network Camera User Guide...
  • Page 7 Restoring default settings...77 Importing/exporting configuration files...77 Upgrading the system...78 RS-232 settings...78 RS-485 settings...79 Appendix 1...80 SADP software introduction...80 Description of SADP V 2.0...80 Search online devices manually...81 Modify network parameters...81 Appendix 2...82 Port mapping...82 Clare Controls IP Network Camera User Guide...
  • Page 8 Clare Controls IP Network Camera User Guide...

  • Page 9: Important Information

    In any event the total liability of Clare Controls, Inc. shall not exceed the purchase price of the product. The foregoing limitation will apply to the maximum extent permitted by applicable law, regardless of whether Clare Controls, Inc.

  • Page 10: Safety Warnings And Cautions

    Lithium battery: This device contains a lithium battery. There is an explosion risk if the battery is replaced with an incorrect type. Dispose of the used batteries according to the vendor’s instructions and in accordance with local environmental regulations. Clare Controls IP Network Camera User Guide...

  • Page 11: Advisory Messages

     Make sure that the ceiling can support more than 50 (N) Newton gravities.  Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) Clare Controls IP Network Camera User Guide...

  • Page 12: System Requirement

    RAM: 1 G or higher Display: 1024 × 768 resolution, or higher Web browser: Internet Explorer 6.0, and above; Apple Safari 5.02, and above; Mozilla Firefox 3.5, and above; and Google Chrome 8, and above. Clare Controls IP Network Camera User Guide...

  • Page 13: Network Connection

    Figure 1. Refer to Figure 2 to set the network camera over a LAN, via a switch or using a router. Figure 1: Connecting directly Figure 2: Connecting via a switch or a router Clare Controls IP Network Camera User Guide...

  • Page 14: Detecting And Changing The Ip Address

     For accessing the network camera from different subnets, set the gateway for the network camera after you have logged in. Figure 3: SADP interface Clare Controls IP Network Camera User Guide...

  • Page 15: Setting The Network Camera Over A Wan

    Connecting the network camera with static IP directly You can save the static IP in the camera and connect it directly to the internet without using a router. Figure 5: Accessing the camera with static IP directly Clare Controls IP Network Camera User Guide...

  • Page 16: Dynamic Ip Connection

    To stop this from happening, obtain a domain name from a DDNS provider – for example, www.example.myclarevision.com. Follow the below steps for normal and private domain name resolution. Clare Controls IP Network Camera User Guide...
  • Page 17 2. Access the network camera through a LAN with a web browser or the client software. 3. Enable DDNS and select the IP Server as the protocol type, and then click Save. 4. When prompted, reboot for the settings to take effect. Clare Controls IP Network Camera User Guide...

  • Page 18: Access To The Network Camera

    192.168.1.250), and then press Enter. This brings you to the login interface. 3. Enter the user name and password, and then click Login. Note: The default user name is clareadmin; the password is secure7 Clare Controls IP Network Camera User Guide...
  • Page 19 4. Install the plug-in, if prompted, and follow the installation prompts before viewing the live video and operating the camera. 5. Click OK. 6. Click Next. Clare Controls IP Network Camera User Guide...
  • Page 20 7. Click Finish. Note: You may need to close the web browser to install the plug-in. After installing the plug-in, reopen the web browser and log in. Clare Controls IP Network Camera User Guide...

  • Page 21: Wi-Fi Settings

    You do not need to use cables when connecting to the wireless network. Note: This chapter is only applicable for the cameras with a Wi-Fi module built-in, like the Clare Controls 1.3 MP Budget Mini-Dome Camera with Wi-Fi. Configuring Wi-Fi connection in manage and ad-hoc modes A wireless network must be configured.

  • Page 22: Wireless Connection In Ad-Hoc Mode

    3. Choose the Security Mode of the wireless connection. 4. Enable the wireless connection function for your PC. 5. On the PC, search the network to see see the SSID of the camera listed. 6. Choose the SSID and connect. Clare Controls IP Network Camera User Guide...

  • Page 23: Security Mode

    HEX - Allows you to manually enter the hex key. o ASCII - In this method the string must be exactly 5 characters for 64 bit WEP and 13 characters for 128 bit WEP. Clare Controls IP Network Camera User Guide...

  • Page 24: Wpa-Personal And Wpa2-Personal Mode

    Enter the required pre-shared key for the access point, a hexadecimal number or a passphrase. Figure 11: Wi-Fi key 1 WPA- enterprise and WPA2-enterprise mode: Choose the type of client/server authentication being used by the access point: EAP-TLS or EAP-PEAP. Figure 12: EAP-TLS Clare Controls IP Network Camera User Guide...

  • Page 25: Easy Wi-Fi Connection With Wps Function

    WPS connection; the PBC mode and the PIN mode. Note: If you enable the WPS function, you do not need to configure the parameters or know the key of the wireless connection. Figure 13: WPS PBC configuration Clare Controls IP Network Camera User Guide...

  • Page 26: Pbc Mode

    This PIN must then be entered to connect to the network. To enter PIN mode: 1. Choose a wireless connection on the list and the SSID is shown. Clare Controls IP Network Camera User Guide...
  • Page 27 You can generate a PIN code using the camera. The expiration time for the PIN code is 120 seconds. 5. Click Generate. 6. Enter the code to the router in the PIN Code field. Clare Controls IP Network Camera User Guide...

  • Page 28: Ip Property Settings For Wireless Network Connection

    3. Customize the IPv4 address, the IPv4 Subnet Mask, the IPv4 Default Gateway, and the Multicast Address. The setting use the same process as the LAN. If you do not want to assign the IP address, select the checkbox to enable the DHCP. Clare Controls IP Network Camera User Guide...

  • Page 29: Live View

    Preset setting/calling: Set and call the presets for the camera (only compatible with PTZ functioning cameras). Live View parameters: Customizes the image size and stream type of the live video. Clare Controls IP Network Camera User Guide...

  • Page 30: Starting Live View

    The saving paths of the captured pictures and clips can be set on the local configuration tab. Note: The captured image will default to being saved as a JPEG file in your computer. You can change this in the configuration tab. Clare Controls IP Network Camera User Guide...

  • Page 31: Operating Ptz Control

    There are 8 direction arrows ( , , ) in the live view window. Table 2: Description of the PTZ control panel Icon Description Zoom in/out Focus near/far Iris open/close Light on/off Wiper on/off One-touch focus Initialize lens Pan/tilt speed Clare Controls IP Network Camera User Guide...

  • Page 32: Setting/Calling A Preset

    Calling a preset allows the camera to point to a specified preset scene manually or when an event takes place. 5. In the PTZ control panel, select a defined preset from the list and click to call the preset. Clare Controls IP Network Camera User Guide...

  • Page 33: Configuring Live View Parameters

    1. Click the Main Stream, Third Stream, or Sub Stream tab under the menu bar of the live view interface to set the stream type. 2. Click each tab to set the image size to one of the following; 4:3, 16:9, original, or auto fix. Clare Controls IP Network Camera User Guide...

  • Page 34: Network Camera Configuration

     HTTP: Allows the same quality as TCP without setting specific ports for streaming under some network environments. o Live View performance: Set the live view performance to Least Delay, Balanced, or Best Fluency. Clare Controls IP Network Camera User Guide...

  • Page 35: Configuring Time Settings

    You can follow the instructions in this section to configure the time synchronization and DST settings. To configure time settings: 1. Enter the Time Settings interface. Configuration > Camera Configuration > System > Time Settings Clare Controls IP Network Camera User Guide...
  • Page 36 2. Click Save. 3. Click the DST tab page to enable the DST function, and then set the date of the DST period. 4. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 37: Configuring Tcp/Ip Settings

    Before utilizing this function, enable the Multicast function of your router. 3. Click Save 4. When prompted, reboot for the settings to take effect. Clare Controls IP Network Camera User Guide...

  • Page 38: Configuring Port Settings

    3. Click Save. 4. When prompted, reboot for the settings to take effect. Configuring PPPoE settings To configure PPPoE settings: 1. Enter the PPPoE Settings interface. Configuration > Camera Configuration > Network > PPPoE Clare Controls IP Network Camera User Guide...

  • Page 39: Configuring Ddns Settings

    2. In the Domain text field, enter the domain name obtained from the website. 3. Enter the Port of CVDDNS server. 4. Enter the User Name and Password registered on the CVDDNS website. 5. Click Save. Clare Controls IP Network Camera User Guide...
  • Page 40 3. Enter the Domain name of the camera. The domain is the same as the device alias in the HiDDNS server. 4. Click Save. 5. When prompted, reboot for the settings to take effect. Clare Controls IP Network Camera User Guide...

  • Page 41: Configuring Snmp Settings

    SNMP v2 requires password for access, and SNMP v3 provides encryption. If you use the third version, HTTPS protocol must be enabled. To configure SNMP settings: 1. Enter the SNMP Settings interface. Configuration > Camera Configuration > Network > SNMP Clare Controls IP Network Camera User Guide...

  • Page 42: Configuring 802.1X Settings

    The EAPOL version must match the router or the switch. 4. Enter the user name and password to access the server. 5. Click Save to finish the settings. 6. When prompted, reboot for the settings to take effect. Clare Controls IP Network Camera User Guide...

  • Page 43: Configuring Qos Settings

    FTP server. The captured pictures can be triggered by events or a timing snapshot task. To configure FTP settings: 1. Enter the FTP Settings interface. Configuration > Camera Configuration > Network > FTP Clare Controls IP Network Camera User Guide...

  • Page 44: Configuring Upnp Settings

    With the function enabled, the camera is connected to the Wide Area Network via the router, you do not need to configure port mapping for each port. To configure UPnP settings: 1. Enter the UPnP settings interface. Configuration > Camera Configuration > Network > UPnP Clare Controls IP Network Camera User Guide...

  • Page 45: Configuring Video Settings

    Customizing the video settings allows for better quality images based on the custom needs of that video stream. To configure video settings: 1. Enter the Video settings interface. Configuration > Camera Configuration > Video/Audio > Video Clare Controls IP Network Camera User Guide...
  • Page 46 Video encoding: When the Stream Type of the camera is set to main stream, the Video encoding standard can be set to H.264. When the Stream type of the camera is sub-stream, the Video Encoding standard can be set to H.264, MJPEG. Clare Controls IP Network Camera User Guide...

  • Page 47: Configuring Audio Settings

    2. From the Audio Encoding drop-down list, select one of the following: G.711 ulaw G.711 alaw G.726 MP2L2 3. From the Audio Input drop-down list, select one of the following: MicIn (microphone) Linein (pickup) 4. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 48: Configuring Roi Encoding

    The Display parameters vary depending on the camera model. To configure display settings: 1. Enter the Display Settings interface. Configuration > Camera Configuration > Image > Display Settings 2. Set the image parameters of the camera. Clare Controls IP Network Camera User Guide...
  • Page 49 Mirror: The mirror function enables you to view another aspect of the image. You can flip the image horizontally and vertically. WDR: Wide dynamic range can be used when there is a high contrast of bright area and dark area in a scene. Clare Controls IP Network Camera User Guide...
  • Page 50 When installing, turn the camera to the 90 degrees or rotate the 3-axis lens to 90 degrees, and then set the corridor mode as on. You will get a normal view of the scene with 9:16 aspect ratio. Clare Controls IP Network Camera User Guide...

  • Page 51: Configuring Osd Settings

    4. Set the Time Format, Date Format, Display Mode, and OSD Size from the drop- down lists. 5. In the live view window, use the mouse to click and drag the text frame (e.g., IP Camera 01) to adjust the OSD position. 6. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 52: Configuring Text Overlay Settings

    4. Use the mouse to click and drag the red text frame in the live view window to adjust the text overlay position. 5. Click Save. Note: You can configure up to four text overlays. Clare Controls IP Network Camera User Guide...

  • Page 53: Configuring Privacy Mask

    You are allowed 4 areas on the same image. 5. Click Stop Drawing to finish drawing, or click Clear All to clear all of the areas you set without saving them. 6. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 54: Configuring Picture Overlay

    5. Set the X Coordinate and Y Coordinate values for the location of the picture on the image. 6. Set the Picture Width and Picture Height to adjust the size of the picture. Clare Controls IP Network Camera User Guide...

  • Page 55: Configuring And Handling Alarms

    4. Click Stop Drawing to finish drawing or you can click Clear All to clear all of the areas. 5. (Optional) Move the Sensitivity slider to set the sensitivity of the detection. Clare Controls IP Network Camera User Guide...

  • Page 56: Arming Schedule For Motion Detection

    4. After you set the arming schedule, you can copy the schedule to other days. 5. Click OK to save the settings. Note: The time of each period cannot be overlapped. Four periods can be configured each day. Figure 17: Edit table for the arming schedule Clare Controls IP Network Camera User Guide...

  • Page 57: Set The Alarm Actions For Motion Detection

    You can configure the camera to trigger the alarm and take the alarm response action when the lens is covered. To configure the video tampering alarm: 1. Enter the Video Tampering settings interface. Configuration > Camera Configuration > Events > Video Tampering Clare Controls IP Network Camera User Guide...

  • Page 58: Handling Exception

    To configure handling exceptions: 1. Enter the Exception Settings interface. Configuration > Camera Configuration > Events > Exception Select the checkbox to set the actions taken for the Exception alarm. 2. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 59: Email Sending Triggered By Alarm

    SMTP port: The default TCP/IP port for SMTP is 25 (not secured). And the SSL SMTP port is 465. Enable SSL: Select the checkbox to enable SSL, if the SMTP server requires it. Clare Controls IP Network Camera User Guide...

  • Page 60: Configuring Snapshot Settings

    1. Enter the FTP settings interface Configuration > Camera Configuration > Storage > FTP 2. Configure the FTP settings, and then select the Upload Picture checkbox in the FTP Settings interface. 3. Select the Enable Timing Snapshot checkbox. Clare Controls IP Network Camera User Guide...

  • Page 61: Configuring Other Alarms

     The manual alarm is enabled and armed by default and is not user-configurable.  The manual alarm triggered record will be started if the manual alarm is triggered on the defined recording schedule, and will be stopped in 10 seconds after the manual alarm stops. Clare Controls IP Network Camera User Guide...
  • Page 62  You can press the Arm/Disarm button on the remote control to arm/disarm the camera if the camera has already studied the remote control.  The arming indicator glows red when the camera is armed and glows blue when it is disarmed. Clare Controls IP Network Camera User Guide...

  • Page 63: Configuring Ptz

    2. Select the Enable Proportional Pan checkbox. This will enable customization of the following parameters. Preset Speed: Select an option 1 to 8. Keyboard Control Speed: Select an option; Low, Normal, or High. Clare Controls IP Network Camera User Guide...

  • Page 64: Configuring The Ptz Limit Settings

    Configuring the PTZ limit settings The Limit settings let you set a limit for camera movement. To configure the limit settings: 1. Enter the Limit settings interface. Configuration > Camera Configuration > PTZ > Limit Clare Controls IP Network Camera User Guide...

  • Page 65: Configuring The Initial Ptz Position

    3. Click the Set button to keep the configured position settings. – or – Click the Clear button to clear the position settings. – or – Click Goto to go to the set Initial Position. Clare Controls IP Network Camera User Guide...

  • Page 66: Configuring The Ptz Park Action

    Privacy mask lets you cover certain areas on the live video to prevent zones in the surveillance area from being live viewed and recorded. To configure privacy mask 1. Enter the Privacy Mask settings interface. Configuration > Camera Configuration > PTZ > Privacy Mask Clare Controls IP Network Camera User Guide...

  • Page 67: Configuring A Ptz Scheduled Task

    Configuring a PTZ scheduled task Scheduled task lets you set a schedule for the PTZ tasks. To configure a scheduled task: 1. Enter the Scheduled Task settings interface. Configuration > Camera Configuration > PTZ > Scheduled Task Clare Controls IP Network Camera User Guide...
  • Page 68 2. Set a second amount in the Park Time field. 3. Click Edit Tasks to change the day, task type, start time, and end time. Note: You can copy the tasks to certain days of the week. 4. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 69: Clearing A Ptz Configuration

    Configuration > Camera Configuration > PTZ > Prioritize PTZ 2. In the Prioritize PTZ field, select Network or RS485 from the drop-down. 3. In the Delay field, set the time in seconds for the delay to occur. 4. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 70: Storage Settings

    To initialize the added network disk: 1. Enter the HDD Settings interface. (Camera Configuration > Storage > Storage Management) You can view the capacity, free space, status, type, and property of the disk in this menu. Clare Controls IP Network Camera User Guide...

  • Page 71: Configuring Recording Schedule

    By default, the record files of the scheduled recording are stored in the SD card (if supported) or in the network disk. To configure a recording schedule: 1. Enter the Record Schedule Settings interface. Configuration > Camera Configuration > Storage > Record Schedule Clare Controls IP Network Camera User Guide...
  • Page 72 The Post-record time can be configured as 5 seconds, 10 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, or 10 minutes. Note: The record parameter configurations vary depending on the camera model. 4. Click Edit to edit the record schedule. Clare Controls IP Network Camera User Guide...
  • Page 73 Record Triggered by Motion l Alarm: If you select Motion or Alarm, the video will be recorded when the external alarm is triggered or the motion is detected. Configure the recording schedule and the settings on the Motion Detection and Alarm Input Settings interfaces. Clare Controls IP Network Camera User Guide...
  • Page 74 You can select any of the checkboxes before the date and click Copy. 2. Click OK to save the settings and exit the Edit Record Schedule interface. 3. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 75: Playback

    1. Click Playback on the menu bar to enter the playback interface. 2. Select the date and click Search. 3. Click to play the video files found on this date. Use the toolbar on the bottom of Playback interface to control play. Clare Controls IP Network Camera User Guide...
  • Page 76 , or click to zoom out/in the progress bar. Figure 19: Set time Figure 20: Progress bar The different colors of the video on the progress bar match different video types. Figure 21: Video type Clare Controls IP Network Camera User Guide...

  • Page 77: Log Searching

    Type, Start Time, and End Time. 3. Click Search. The matching log files will be displayed on the Log interface. 4. To export the log files, click Save Log and save the log files on your computer. Clare Controls IP Network Camera User Guide...

  • Page 78: Others

    Each channel can support a different camera, as long as they do not exceed the total bit rate limit. It is entirely possible to mix 5 MP cameras with 4CIF IP cameras, etc. Clare Controls IP Network Camera User Guide...

  • Page 79: Adjusting Settings

    The level indicates the permissions given to the user. You can define the user as an Operator or User. 3. In the Basic Permission field and Camera Configuration field, select or clear the permissions for the new user. Click OK to finish the user addition. Clare Controls IP Network Camera User Guide...
  • Page 80 4. Click OK to finish the user modification. To delete a user: 1. Click the user name you want to delete and click Delete. 2. Click OK on the pop-up dialogue box to delete the user. Clare Controls IP Network Camera User Guide...

  • Page 81: Configuring Rtsp Authentication

    Enabling this function allows users that do not have the user name and password of the device to view it. To set anonymous visit: 1. Enter the Anonymous Visit interface. Configuration > Camera Configuration > Security > Anonymous Visit Clare Controls IP Network Camera User Guide...

  • Page 82: Ip Address Filter

    1. Enter the IP Address Filter interface. Configuration > Camera Configuration > Security > IP Address Filter 2. Select the Enable IP Address Filter checkbox. 3. Select the IP address filter from the drop-down list. Clare Controls IP Network Camera User Guide...
  • Page 83 To delete an IP address: 1. Click an IP address from the filter list and click Delete. To delete all IP addresses: 1. Click Clear to delete all of the IP addrsses. 2. Click Save. Clare Controls IP Network Camera User Guide...

  • Page 84: Viewing Device Information

    It is for reference, maintenance, and modification in the future. Maintenance Rebooting the camera To reboot the camera: 1. Enter the Maintenance interface. Configuration > Camera Configuration > System > Maintenance 2. Click Reboot to reboot the network camera. Clare Controls IP Network Camera User Guide...

  • Page 85: Restoring Default Settings

    When restoring the default settings, the IP address returns to the default. Importing/exporting configuration files To import and export configuration files: 1. Enter the Maintenance interface. Configuration > Camera Configuration > System > Maintenance Clare Controls IP Network Camera User Guide...

  • Page 86: Upgrading The System

     Transparent Channel: Connect a serial device directly to the camera. The serial device will be controlled remotely by the computer through the network. To configure RS-232 settings: 1. Enter RS-232 Port Setting interface. Configuration > Camera Configuration > System > RS232 Clare Controls IP Network Camera User Guide...

  • Page 87: Rs-485 Settings

    By default, the Baud Rate is set as 9600 bps, the Data Bit is set to 8, the stop bit is set 1, and the Parity and Flow Control is set to None. Clare Controls IP Network Camera User Guide...

  • Page 88: Sadp Software Introduction

    Figure 23: Searching online devices Note: Devices can be searched for and displayed in the list 15 seconds after they go online. They will be removed from the list in 45 seconds after they go offline. Clare Controls IP Network Camera User Guide...

  • Page 89: Search Online Devices Manually

    Enter the code in the Serial code field and click Confirm to restore the default password. Note: The serial code is a series of characters combined by the start time and the serial number of the device. Clare Controls IP Network Camera User Guide...

  • Page 90: Port Mapping

    Note: The 8200 port changes with the 8000 port with a constant value of 200. E.g. if the 8000 port is changed to 8005, then the 8200 port should be changed to 8205. Clare Controls IP Network Camera User Guide...
  • Page 91 The ports of the network camera cannot conflict with other ports. For example, the web management port of the router is 80. Change the camera port if it is the same as the management port. Clare Controls IP Network Camera User Guide...

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