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Clare Controls ClareVision Plus User Manual

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ClareVision Plus
Camera User Guide
Last Modified: 10/29/2020
DOC ID – 1430 • Rev 03

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Summary of Contents for Clare Controls ClareVision Plus

  • Page 1 ClareVision Plus Camera User Guide Last Modified: 10/29/2020 DOC ID – 1430 • Rev 03...
  • Page 2 Clare Vision Plus Camera User Guide...
  • Page 3 Clare Controls, LLC., except where specifically permitted under US and international copyright law. Trademarks and The ClareVision Plus name and logo are trademarks of Clare Controls, LLC. patents Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.
  • Page 4 Disclaimer statement “Underwriters Laboratories Inc. (“UL”) has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock or casualty hazards as outlined in UL’s Standard(s) for Safety, UL60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product.

  • Page 5: Table Of Contents

    Content Important information .................... 6 Limitation of liability ................... 6 Safety warnings and cautions ................7 Advisory messages ................... 9 Warranty information ..................10 System requirement ..................11 Camera default login information ..............11 Network connection..................... 12 Setting the network camera over LAN ............. 12 Wiring over LAN ....................
  • Page 6 Operating PTZ control .................. 29 Setting/calling a preset and patrol ..............31 Configuring the PTZ limit settings ..............33 Configuring the initial PTZ position .............. 33 Configuring the PTZ park action ..............33 Configuring the PTZ privacy mask ............... 34 Configuring a PTZ scheduled task ...............
  • Page 7 Configuring PPPoE settings ................. 55 Configuring port settings ................56 Configuring NAT settings ................56 Configuring UPnP settings ................57 Configuring advanced settings ................ 58 Configuring SNMP settings ................58 Configuring FTP settings ................60 Configuring Platform Access – Cloud P2P ........... 62 Configuring HTTPS settings ................
  • Page 8 Configuring Intrusion detection ..............94 Configuring region entrance detection ............95 Configuring region exiting detection ............. 96 Configuring unattended baggage detection ..........97 Configuring object removal detection ............98 VCA configuration..................100 Face capture ....................106 Heat map ....................110 People counting ..................
  • Page 9 Wall mounting .................... 137 Image and focus adjusting ................. 139 Bullet camera installation ................141 Appendix 1 ......................143 SADP software introduction ................143 Description of SADP .................. 143 Search online devices manually..............144 Appendix 2 ......................145 Port mapping ....................145 Clare Vision Plus Camera User Guide...

  • Page 10: Important Information

    In any event the total liability of Clare Controls, LLC. shall not exceed the purchase price of the product. The foregoing limitation will apply to the maximum extent permitted by applicable law, regardless of whether Clare Controls, LLC.

  • Page 11: Safety Warnings And Cautions

    Safety warnings and cautions Follow the warnings and cautions below to avoid danger and property damage. Hazardous voltage may be present: Special measures and precautions must be taken when using this device. Some voltages on the device may present a hazard to the user. This device should only be used by certified electricians.
  • Page 12 Perchlorate material: Special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate. This notice is required by California Code of Regulations, Title 22, Division 4.5, and Chapter 33: Best Management Practices for Perchlorate Materials. This device includes a battery which contains perchlorate material. Thermal and mechanical injury: Some components such as heat sinks, power regulators, and processors may be hot.

  • Page 13: Advisory Messages

    Advisory messages Warnings • Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. • To reduce the risk of fire or electrical shock, do not expose this product to rain or moisture.

  • Page 14: Warranty Information

    Ensure that the foam lens ring is flush against the dome to isolate the lends from IR LEDs. Warranty information Clare Controls offers a three (3) year limited warranty on original Clare Controls components, from the date of shipment from Clare Controls. To view complete limited warranty details, including limitations and exclusions, www.clarecontrols.com/warranty.

  • Page 15: System Requirement

    Web browser: Internet Explorer 8.0 and above; Apple Safari 5.02 and above; and Mozilla Firefox 5.0 and above. Camera default login information The information below is the Clare Controls Camera default login information. We recommend changing the login information for security purposes. IP Address: DHCP...

  • Page 16: Network Connection

    Network connection The network connection can use LAN (Local Area Network) or WAN. If you want to set the network camera via a LAN (Local Area Network), refer to “Setting the network camera over LAN” on page 12. Note: The camera must be activated before use. If you want to set the network camera via a WAN (Wide Area Network), refer to “Setting the Clare Vision Plus camera over WAN”...
  • Page 17 Figure 2: Connecting via a switch or a router Activating the camera The camera must be activated before use. Select an activation method below. Activating the camera using a web browser: 1. Turn the camera on, and then connect it to the network. 2.
  • Page 18 2. Run the SADP software, and then select the device from the displayed list. 3. Enter a password, confirm the password, and then click OK. 4. Modify the IP address to match your computer. – or – Select the Enable DHCP checkbox. 5.

  • Page 19: Setting The Clare Vision Plus Camera Over Wan

    Setting the Clare Vision Plus camera over WAN This section explains how to connect the camera to a WAN with a static IP or a dynamic Static IP connection Apply a static IP from an ISP (Internet Service Provider). With the static IP address, you can connect the camera via a router or connect it to a WAN directly.

  • Page 20: Dynamic Ip Connection

    Dynamic IP connection Apply a dynamic IP from an ISP. With the dynamic IP address, you can connect the network camera to a modem or a router. To connect the network camera via a router: 1. Connect the network camera to the router. 2.
  • Page 21 Figure 6: Normal domain name resolution To obtain a normal domain name: 1. Obtain and apply a domain name from a domain name provider. 2. Configure the DDNS settings in the DDNS settings interface of the network camera, and then click Save. 3.

  • Page 22: Access To The Network Camera

    Access to the network camera Accessing through a web browser Accessing the network camera through a web browser lets you view the camera feed and configure the cameras settings. To access the camera using a web browser: 1. Open the web browser. Note: We recommend not using Google Chrome.
  • Page 23 5. Click OK. 6. Click Next. 7. Click Finish. Clare Vision Plus Camera User Guide...

  • Page 24: Wi-Fi Settings

    Wi-Fi settings You do not need to use cables when connecting to the wireless network. Note: This chapter is only applicable for Clare Vision Plus cameras with a built-in Wi-Fi module. Configuring Wi-Fi connection in manage and ad-hoc modes A wireless network must be configured. To configure a wireless connection in Manage Mode: 1.

  • Page 25: Wireless Connection In Ad-Hoc Mode

    5. The Security Mode and the network Encryption Type are automatically selected when you choose the wireless network, do not change it manually. Note: These parameters must match the router. 6. Enter the password to connect the wireless network. This password is the same one set above for the router.

  • Page 26: Security Mode

    Security mode Figure 8 : Security Mode Options Select the Security Mode; not-encrypted, WEP, WPA-personal, WPA-enterprise, WPA2personal, and WPA2-enterprise. Figure 9 : WEP Mode Wi-Fi security mode options • Authentication - Select Open or Shared Key System Authentication, depending on the method used by the access point.

  • Page 27: Wpa- Enterprise And Wpa2-Enterprise Mode

    Figure 10: Wi-Fi key 1 WPA- enterprise and WPA2-enterprise mode Select the type of client/server authentication being used by the access point: EAP-TLS or EAP-PEAP. Figure 11 : EAP - TLS EAP-TLS • Identity: Enter the user ID to present to the network. •...

  • Page 28: Easy Wi-Fi Connection With Wps Function

    Easy Wi-Fi connection with WPS function WPS (Wi-Fi Protected Setup) refers to the configuration of the encrypted connection between the device and the wireless router. The WPS makes it easy to add new devices to an existing network without entering long passphrases. There are two modes of WPS connection;...
  • Page 29 If there is no WPS button on the camera, click the virtual button on the web interface to enable PBC. 5. Click Connect. When PBC mode is enabled in both the router and the camera, the camera and the wireless network connect automatically. PIN mode: The PIN (Personal Identification Number) mode requires the pin from either a sticker or the display on the new wireless device.

  • Page 30: Ip Property Settings For Wireless Network Connection

    IP property settings for wireless network connection The default IP address of the wireless network interface controller is 192.168.1.64. When you connect to the wireless network you can change the default IP. To change the default IP: 1. Enter the TCP/IP configuration interface. Configuration >...

  • Page 31: Live View

    Live View Live View page The live video page lets you view live video, capture images, utilize PTZ control, set/call presets, and configure the video parameters. Log in to the network camera to enter the live view page, or click Live View on the menu bar of the main camera page.

  • Page 32: Starting Live View

    Starting live view Click on the toolbar to start the live view of the camera. Figure 14: Live View toolbar Table 1: Description of the Live View toolbar Icon Description This starts/stops the live view. Sets the window size to 4:3. Sets the window size to 16:9.

  • Page 33: Recording And Capturing Pictures Manually

    Recording and capturing pictures manually In the live view interface, click to capture live images. Click to record live video. The saving paths of the captured pictures and video can be set on the Local Configuration tab (Configuration > Local Configuration). Note: The captured image defaults to saving as a JPEG or BMP file in your computer.
  • Page 34 PTZ control panel To control PTZ: 1. On the live view page, click to show the PTZ control panel and to hide it. 2. Click the direction buttons to control the pan/tilt movements. 3. Click the zoom/iris/focus buttons to realize lens control. Note: There are 8 arrows ( , , ) in the live view window.

  • Page 35: Setting/Calling A Preset And Patrol

    Setting/calling a preset and patrol Setting a preset allows you to switch the camera to a preset position, without having to readjust manually. The preset can be selected at any time or be set for certain events. A patrol is a pattern of presets. To set and call a preset: 1.
  • Page 36 5. Repeat the above steps to add additional presets. 6. Click OK. Configuring 7. Click to start the patrol, to stop it, and to delete the patrol. the basic PTZ settings The Basic settings lets you change basic parameters, speeds, and OSD. To configure the basic settings interface: 1.

  • Page 37: Configuring The Ptz Limit Settings

    Configuring the PTZ limit settings The Limit settings let you set a limit for camera movement. To configure the limit settings: 1. Enter the Limit settings interface. Configuration > Camera Configuration > PTZ > Limit 2. Select the Enable Limit checkbox. 3.

  • Page 38: Configuring The Ptz Privacy Mask

    4. Customize the Action Type drop-down from the following options. Auto Scan: This scans automatically. Frame Scan: This scans by image frame. Random Scan: This scans at random, stopping at random points, depending on the park action. Patrol: This scans in a path of presets. Pattern: This scans in a recorded motion sequence.

  • Page 39: Configuring A Ptz Scheduled Task

    Configuring a PTZ scheduled task Scheduled task lets you set a schedule for the PTZ tasks. To configure a scheduled task: 1. Enter the Scheduled Task settings interface. Configuration > Camera Configuration > PTZ > Scheduled Task 2. Set a second amount in the Park Time field. 3.

  • Page 40: Network Camera Configuration

    Network camera configuration Configuring local parameters The local configuration refers to the parameters of the live view, recorded files, and captured pictures on the browser. To configure local parameters: 1. Enter the Local Configuration interface. Configuration > Local Configuration 2. Configure the following settings: Live View parameters: Set the protocol type and live view performance.
  • Page 41 Record File settings: Set the saving path of the recorded video files. Valid for the record files you recorded with the web browser. • Record File Size: Set the packed size of the manually recorded and downloaded video files to 256 M, 512 M or 1 G. •...

  • Page 42: Configuring Basic Settings

    Configuring basic settings Follow the instructions in this section to configure the camera’s basic settings: system settings, maintenance, security, user management, etc. To configure basic settings: 1. Enter the Basic Settings interface. Configuration > System > System Settings > Basic Information 2.

  • Page 43: Configuring Time Settings

    Configuring time settings Follow the instructions in this section to configure the time synchronization and DST settings. To configure time settings: 1. Enter the Time Settings interface. Configuration > System > System Settings > Time Settings 2. Select the Time Zone. 3.

  • Page 44: Rs-232 Settings

    4. Configure the following settings. Server Address: IP address of the NTP server. NTP Port: Port of the NTP server. Interval: The time interval between the two synchronizing actions of the NTP. Note: If the camera is connected to a public network, use an NTP server that has a time synchronization function.
  • Page 45 To configure RS-232 settings: 1. Enter RS-232 Port Setting interface. Configuration > Advanced Configuration > System > RS232 Note: If you want to connect the camera by the RS-232 port, the parameters of the RS-232 must match the parameters configured here. 2.

  • Page 46: Settings

    RS-485 settings The RS-485 serial port is used to control the PTZ of the camera. Configure the PTZ parameters before you control the PTZ unit. To configure RS-485 settings: 1. Enter RS-485 Port Setting interface. Configuration > Advanced Configuration > System > RS485 2.

  • Page 47: Dst Settings

    DST settings Daylight savings time (DST) settings use natural daylight by adjusting the clock forward in the summer, and back in fall. To configure DST settings: 1. Enter the DST configuration interface. Configuration > System > System Settings > DST 2.

  • Page 48: Vca Resource

    4. Select the LED Light mode. Timing: The LED is turned on by a schedule. Auto: The LED is turned on according to the environment settings. 5. Click Save. VCA resource VCA resource presents options for VCA functions. These options become available when according to need.

  • Page 49: Maintaining The Camera's Settings

    Maintaining the camera’s settings Follow the below information for basic maintenance settings. Upgrade and maintenance This interface allows you to process operations. Enter the Maintenance interface. Configuration > System > Maintenance > Upgrade & Maintenance • Reboot: Restart the device. •...

  • Page 50: System Service

    To export log files: 1. Enter the Log searching interface. Configuration > System > Maintenance > Log 2. Set the log search conditions. 3. Click Search. 4. Click Export. System service System service settings refer the hardware service supported by the camera. Configuration >...

  • Page 51: Configuring Security Settings

    Configuring security settings Configure the parameters, including Authentication, Anonymous Visit, IP Address Filter, Configuring authentication and Security Service from security interface. You can specifically secure the stream data of live view. To configure RTSL authentication: 1. Enter the Authentication interface. Configuration >...

  • Page 52: Ip Address Filter

    IP address filter This function makes it possible for access control. To configure the IP address filter: 1. Enter the IP Address Filter interface. Configuration > System > Security > IP Address Filter 2. Select the Enable IP Address Filter checkbox. 3.

  • Page 53: Security Service

    Security service This function provides a security service to enable remote login and improve data communication. To configure security services: 1. Enter the security service configuration interface. Configuration > System > Security > Security Services 2. Select the Enable SSH checkbox, and then clear the checkbox. 3.
  • Page 54 To add a user: 1. Click Add. 2. Enter the new User Name, select the Level, and input a Password. Note: The level indicates the permissions given to the user. You can define the user as an Operator or User. 3.

  • Page 55: Online Users

    4. Click OK. To delete a user: 1. Click the user name you want to delete and click Delete. 2. Click OK. Online users You can see a list of users currently using the device. User information is displayed with their name.

  • Page 56: Network Settings

    Network settings Configuring basic settings The below section explores network settings and configurations. Configuring TCP/IP settings Configure the TCP/IP settings to operate the camera over the network. The camera supports both the IPv4 and IPv6, both versions may be configured simultaneously without conflicting with each other.

  • Page 57: Configuring Ddns Settings

    • The valid value range of MTU is 500 to 1500. • The Multicast sends a stream to the multicast group address. It allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.
  • Page 58 To configure DDNS: 1. Enter the Server Address of DDNS (e.g. myclarevision.com). 2. In the Domain text field, enter the domain name obtained from the website. 3. Enter the Port of the DDNS server. 4. Enter the User Name and Password registered on the DDNS website. 5.

  • Page 59: Configuring Pppoe Settings

    2. Enter the Server Address www.myclarevision.com. 3. Enter the Domain name of the camera. The domain name matches the device alias in the CVDDNS server. 4. Click Save. 5. When prompted, reboot for the settings to take effect. Configuring PPPoE settings To configure PPPoE settings: 1.

  • Page 60: Configuring Port Settings

    Configuring port settings You can set the port numbers of the camera, e.g., HTTP port, RTSP port, and HTTPS port. To configure port settings: 1. Enter the Port Settings interface. Configuration > Network > Basic Settings > Port 2. Set the HTTP port, RTSP port and HTTPS port of the camera. HTTP Port: The default port number is 80, it can be changed to a port range from 1024 to 65535.

  • Page 61: Configuring Upnp Settings

    2. Select the port mapping mode. Auto: This mode uses the default port numbers. Manual: This mode uses custom port numbers. 3. Click Save. Configuring UPnP settings Universal Plug and Play (UPnP) is a networking architecture that provides compatibility among networking equipment, software, and other hardware devices. The UPnP protocol allows devices to connect seamlessly and simplifies the implementation of networks in the home and corporate environments.

  • Page 62: Configuring Advanced Settings

    Configuring advanced settings The below section goes in-depth to explore network settings and configurations. Configuring SNMP settings You can set the SNMP function to get the camera status, parameters, alarm-related information, and manage the camera remotely when it is connected to the network. Before setting the SNMP, download the SNMP software and receive the camera information via SNMP port.
  • Page 63 2. Select the corresponding version checkbox to enable the feature. 3. Configure the SNMP settings. Note: The settings of the SNMP software must match the settings configured here. 4. Click Save. 5. When prompted, reboot for the settings to take effect. Clare Vision Plus Camera User Guide...

  • Page 64: Configuring Ftp Settings

    Configuring FTP settings You can configure the FTP server related information to enable the uploading of the captured images to the FTP server. The captured pictures can be triggered by events or a timing snapshot task. To configure FTP settings: 1.
  • Page 65 5. Select the Anonymous checkbox to enable anonymous access to the FTP server. When you select this checkbox, the user name and password will not be requested. Note: The anonymous access function must be supported by the FTP server. 6. Click Save. Note: If you want to upload the captured images to the FTP server, you must enable the continuous snapshot or the event-triggered snapshot on the Snapshot page.

  • Page 66: Configuring Platform Access - Cloud P2P

    Enable SSL: If SSL is required by the SMTP server, select the checkbox to enable SSL. Attached Image: To send an image with the alarm, select the Attached Image checkbox. Interval: The interval is the time between images sent. For example, at an interval of 5 seconds, a new image is taken every 5 seconds.
  • Page 67 To enable Cloud P2P: 1. Browse Platform Access Configuration > Network > Advanced Settings > Platform Access 2. Select the Enable checkbox to enable Cloud P2P. This allows the user the ability to manage the Clare Vision Plus device through the Cloud P2P website or through the Clare Vision Plus mobile App.

  • Page 68: Configuring Https Settings

    Note: The white list services up to 8 phone numbers. You will need to configure the permissions for each mobile number. b. Select the number on the white list, and then click the Edit button to view the SMS Alarm Settings interface. c.

  • Page 69: Configuring Qos Settings

    Self-signed certificate a. Click Create next to Create Self-signed Certificate. b. Enter the requested information (country, host name/IP, validity, etc.). c. Click OK. Note: If a certificate is already installed, the Create Self-signed Certificate is not available. Authorized certificate. a. Click Create next to Create Certificate Request. b.
  • Page 70 4. When prompted, reboot for the settings to take effect. Configuring 802.1X settings The IEEE 802.1X standard is supported by the network cameras. When the feature is enabled, the camera data is secured. User authentication is needed when connecting the camera to a network protected by the IEEE 802.1X. The authentication server must be configured.

  • Page 71: Configuring Video And Audio Settings

    Configuring video and audio settings Configuring video settings Customizing the video settings allows for better quality images based on the needs of that video stream. To configure video settings: 1. Enter the Video settings interface. Configuration > Video/Audio > Video 2.
  • Page 72 3. Configure the selected Stream. Video type: Set the stream type to video stream (video only), or video and audio composite stream (both video and audio). Resolution: Select the resolution of the video output. Bitrate type: Set the bitrate type to constant or variable. Video quality: When the bitrate type is set to Variable, six levels of video quality are available.

  • Page 73: Configuring Audio Settings

    Configuring audio settings Customizing the audio settings allows for better quality sounds based on the custom needs of that audio stream. To configure audio settings: 1. Enter the Audio Settings interface. Configuration > Video/Audio > Audio 2. Configure the Audio settings. Audio Encoding: Select G722.1, G.711 ulaw, G.711 alaw, G.726, MP2L2, or PCM.

  • Page 74: Configuring Roi Encoding

    Configuring ROI encoding ROI (region of interest) encoding lets you discriminate the ROI and background information in comparison. This means that the technology assigns more encoding resources to the region of interest to increase the quality of the ROI view. Note: Not all cameras support this function.

  • Page 75: Configuring Displayed On-Stream Information

    2. Select the Stream Type, and decide if you want to use fixed regions or dynamic regions. Fixed region: Fixed region ROI is encoding for a manually configured area. You can choose the Image Quality Enhancing level for ROI encoding, and name the ROI area.

  • Page 76: Configuring Target Cropping

    Configuring target cropping You can specify an area on the live video to display using the third-stream, providing a more detailed view of the target area. To crop: 1. Enter the Target Cropping settings interface. Configuration > Advanced Configuration > Video/Audio > Target Cropping 2.

  • Page 77: Image Settings

    Image settings Follow the below instructions for configuring image settings. Configuring display settings You can set the image quality of the camera, including brightness, contrast, saturation, hue, sharpness, etc. Note: The Display parameters vary depending on the camera model. To configure display settings: 1.
  • Page 78 Exposure Settings Manual: This is the only option for cameras with a fixed lens. This option also prohibits iris mode. Auto: This option allows you to set the auto-iris level from 0 to 100. Different iris options are available based on the camera’s lens. Exposure Time: This is the electronic shutter time, it ranges from 1 to 1/100,000s.
  • Page 79 Backlight Settings BLC: This setting compensates light sensitivity to make objects appear clear. WDR: Wide dynamic range can be used when there is a high contrast of bright area and dark area in a scene. HLC: High Light Compression is used with strong lights to affect image quality. White Balance The below figure shows the white balance options.

  • Page 80: Configuring Osd Settings

    Video Standard: Select 50 Hz or 60 Hz. Choose based on video standards; 50 Hz for the PAL standard and 60 Hz for the NTSC standard. Capture Mode: Select the video input mode to meet the varying demands of field of view and resolution. Lens Distortion Correction: When set to on, a distorted image cause by a wide-angle lens is corrected.
  • Page 81 2. Select the box of Enable Privacy Mask check box. 3. Click Draw Area. 4. Click and drag the mouse in the live video window to draw the mask area. Note: You can configure 4 areas on the same image. 5.

  • Page 82: Configuring Picture Overlay

    Configuring picture overlay Picture overlay lets you overlay a picture on the image. For example, you can have a logo display over the recording. Note: The image must be in the RGB24 bmp format and no larger than 128 by 128. To configure picture overlay: 1.

  • Page 83: Event Settings

    Event settings This section goes over configuring the network camera to respond to alarm events, including basic events and smart events. Configuring basic events Follow the instructions in this section to configure basic events. Basic events consist of motion detection, video tampering, alarm input, alarm output, and exception. Configuring motion detection Motion detection senses moving objects in the configured surveillance area, and can take alarm response actions when the alarm is triggered.
  • Page 84 4. Click Draw Area, and then click and drag the mouse on the live video image to draw a motion detection area. 5. Click Stop Drawing to finish drawing. – or – Click Clear All to clear all areas without saving. 6.
  • Page 85 To set the linkage method for motion detection with normal configuration: 1. Select the desired linkage method checkboxes. Audible Warning: When triggered, an audible warning sounds. The device must have an audio output. Notify Surveillance Center: When triggered, an alarm signal is sent to a remote management software.
  • Page 86 To set the motion detection area in expert configuration with enabled day/night switch: 1. Click Draw Area, and then click and drag the mouse on the live video image to draw a motion detection area. Note: Up to 8 areas are supported. 2.
  • Page 87 Configuring video tampering alarm You can configure the camera to trigger the alarm and take alarm response actions when the lens is covered. To configure the video tampering alarm: 1. Enter the Video Tampering settings interface. Configuration > Event > Basic Event > Video Tampering 2.

  • Page 88: Configuring Alarm Input

    Configuring alarm input You can configure the alarm input. To configure the alarm inputs: 1. Enter the Alarm Input settings interface. . Configuration > Event > Basic Events > Alarm Input 2. Select the Alarm Input Number, and then enter an Alarm Name. 3.
  • Page 89 3. Set the Delay Time from 5 seconds to 10 minutes, or have the delay time set to manual. Note: The delay time is the duration that the alarm output remains in effect after the alarm occurs. 4. Click Edit to set the arming schedule for the alarm input. 5.

  • Page 90: Handling Exception

    Handling exception There are several camera handling exceptions. The exception type can be HDD full, HDD error, network disconnected, IP address conflicted, or illegal login to the cameras. To configure handling exceptions: 1. Enter the Exception Settings interface. Configuration > Event > Basic Event > Exception Select the checkbox to set the actions taken for the Exception alarm.
  • Page 91 2. Select the wireless alarm number.\ Up to 8 channel of external wireless alarm inputs are supported. 3. Select the Enable Wireless Alarm checkbox. 4. Enter a name in the Alarm Name field. 5. Select the checkbox for the desired linkage method. 6.
  • Page 92 3. Enter a name in the Alarm Name field. 4. Select the checkbox for the desired linkage method. Click Edit to set the arming schedule. 5. Click Save. 6. Enter the Remote Control settings interface and arm the camera. Configuration > Advanced Configuration >...

  • Page 93: Configuring Smart Events

    Configuring Smart Events You can configure the smart events by following the instructions in this section, including audio exception detection, defocus detection, scene change detection, intrusion detection, and line crossing detection, etc. These events can trigger the linkage methods, such as Notify Surveillance Center, Send Email, Trigger Alarm Output, etc.

  • Page 94: Configuring Defocus Detection

    3. Select the Sudden Increase of Sound Intensity Detection and Sudden Decrease of Sound Intensity Detection checkboxes to detect when the sound rises/drops, you can set the detection sensitivity and threshold for sound intensity. Notes • The sensitivity ranges from 1 to 100. The smaller the entered value, the more severe the change must be to trigger the detection.

  • Page 95: Configuring Scene Change Detection

    Configuring scene change detection When the surveillance environment changes due to external factors, an alarm can be triggered. For example, when the camera is rotated or moved. To configure scene change detection: 1. Enter the Configure Scene settings interface. Configuration > Event > Smart Event > Scene Change Detection 2.

  • Page 96: Configuring Line Crossing Detection

    4. Click and drag the slider to set the detection sensitivity. Note: The sensitivity ranges from 1 to 5. The higher the value, the easier faces are detected. 5. Click Arming Schedule. 6. Select the linkage method. 7. Click Save. Configuring line crossing detection When an object crosses a pre-defined virtual line, an alarm can be triggered.
  • Page 97 6. Select the line crossing direction. A<->B: Objects crossing from side a or b to the other side are detected. A->B: Only an object crossing from the A side of the line to the B side is detected. B->A: Only an object crossing from the B side of the line to the A side is detected. 7.

  • Page 98: Configuring Intrusion Detection

    Configuring Intrusion detection When an object enters and loiters in a pre-defined virtual region, an alarm can be triggered. To configure intrusion detection: 1. Enter the Intrusion Detection settings interface. Configuration > Event > Smart Event > Intrusion Detection 2. Select the Enable Intrusion Detection checkbox. 3.

  • Page 99: Configuring Region Entrance Detection

    Percentage: The ratio of the in-region part of the object which triggers the alarm. For example, if the percentage is at 50, when the object enters the set region and occupies 50% of the region, an alarm is triggered. This ranges from 0 to 100. 7.

  • Page 100: Configuring Region Exiting Detection

    2. Select the Enable Region Entrance Detection checkbox. 3. Select the region from the detection drop-down. 4. Click Draw Area. 5. Click on the live video to specify the regions. 6. Click and drag the slider to set the detection sensitivity. Note: The sensitivity relates to the size of the object entering the region.

  • Page 101: Configuring Unattended Baggage Detection

    2. Select the Enable Region Exit Detection checkbox. 3. Select the region from the detection drop-down. 4. Click Draw Area. 5. Click on the live video to specify the regions. 6. Click and drag the slider to set the detection sensitivity. Note: The sensitivity relates to the size of the object exiting the region.

  • Page 102: Configuring Object Removal Detection

    Configuring object removal detection When an object is removed from a pre-defined region, an alarm can be triggered. To configure an object removal detection: 1. Enter the Object Removal Detection settings interface. Configuration > Event > Smart Event > Object Removal Detection 2.
  • Page 103 Threshold: The time the object is missing from the region. This ranges from 5s to 20s. If the slider is set to 10, the alarm is triggered after the object has been mission from the region for 10 seconds. Sensitivity: The size of an object which can trigger the alarm. This ranges from 0 to 100.

  • Page 104: Vca Configuration

    VCA configuration Video content analysis (VCA) is available in most Clare Vision Plus cameras. VCA gives the camera the ability to analyze and detect information about the video recording. Behavior analysis When the analysis detects suspicious behavior, an alarm can be triggered. Figure 16 : Behavior Analysis VCA information There are several analysis algorithms.
  • Page 105 Snapshot Setting: This allows you to set the quality and resolution of the captured images. Upload JPEG Image to Center: When triggered, this option uploads the captured image to the surveillance center. Picture Quality: The quality of the image. Select high, medium, or low. Picture Resolution: The resolution of the image.
  • Page 106 Shield region The shield region allows you to designate an area that behavior analysis ignores. You can configure up to 4 shield regions. For example, you have a birdcage with lots of activity. You do not want the birds to trigger an alarm, so you create a shield for the region of the cage in live view.
  • Page 107 Rule Behavior analysis supports many behaviors, including but not limited to line crossing detection, intrusion, region entrance, and region exiting. See each behaviors corresponding page for more information. Figure 17 : Rule configuration interface To configure rule: 1. Click the Rule tab. 2.
  • Page 108 • Actual Size: This allows you to enter the length and width for the maximum and minimum sizes. Note: Verify that the camera calibration is configured for actual size. Detection Target: This allows you to select detection for humans, vehicles, or both to detect all objects in the region.
  • Page 109 Advanced configuration Behavior analysis has advanced parameter configuration options. Figure 18 : Parameter tab Detection Sensitivity (0-4): The sensitivity level at which the camera detects a target. The higher the value, the easier a target is recognized, but the higher the misinformation.

  • Page 110: Face Capture

    2. Select the filter type. Pixels: This allows you to draw an area of maximum and minimum size on the live view for each rule. Actual Size: This allows you to enter the length and width for the maximum and minimum sizes.
  • Page 111 Display VCA info. on Stream: Green frames appear on the target in live view and playback. Snapshot Setting: This allows you to set the quality and resolution of the captured images. Shield region The shield region allows you to designate an area that face capture ignores. You can configure up to 4 shield regions.
  • Page 112 Advanced configuration Face capture has advanced parameter configuration options. Generation Speed (1-5): The speed at which the target is identified. The higher the speed, the faster the target is identified. Setting a low speed helps reduce misinformation. For example, posters on the wall or paintings are not detected with a low speed.
  • Page 113 Clare Vision Plus Camera User Guide...

  • Page 114: Heat Map

    Heat map The heat map is a graphical representation of data. This function analyzes visit and dwell time of customers or people in a configured area. To configure a heat map: 1. Browse to Heat Map. Configuration > Heat Map 2.

  • Page 115: People Counting

    4. Click Draw Area, and define the areas for heat values. Draw the area by left-clicking 4 endpoints in the live view window, and then right- clicking to finish drawing. Notes • You can configure up to 8 areas. • You can click Select All, and select the entire live view window.
  • Page 116 2. Click the People Counting Configuration tab. 3. Select the Enable People Counting checkbox. 4. (Optional) Select the Enable OSD Overlay checkbox to display the count on the live video. 5. Set the detection line. A line is set on the live video, and people crossing (entering or exiting) the line are counted.

  • Page 117: Counting

    6. Select the Camera Calibration checkbox. Camera calibration: Set the width of objects counted as people. Blue horizontal lines: A single blue line indicates the detected width of a person. Up to 8 blue lines can be present on each side of the detection line. Calibration line (green vertical): The distance from the left endpoint to the calibration line indicates the width of a person.
  • Page 118 To configure counting: 1. Enter the Counting Configuration interface. Configuration > Counting 2. Click the Counting Configuration tab. 3. Select the Enable Counting checkbox. 4. (Optional) Select the Enable OSD Overlay checkbox. Note: This displays the real-time number of objects that enter/exit on the live video. Clare Vision Plus Camera User Guide...

  • Page 119: Road Traffic

    5. Set the detection line. Note: This is a reference line. Objects crossing this line (entering/exiting) are counted. a. Click b. Click and drag the line to adjust its position, and then click and drag the endpoints to adjust its length. Note: If the detection line is use on an entrance/exit it must span the entire doorway/area to render an accurate count.
  • Page 120 6. Select the province/state abbreviation. 7. Set the arming schedule for vehicle detection. a. Click Edit. b. Select the arming schedule day. c. Click to edit the time. d. (Optional) After setting the arming schedule, click Copy to copy the schedule to other days.

  • Page 121: Storage Settings

    Storage settings To configure record settings, make sure that you have a network storage device in the network, or have the SD card inserted in your camera. Configuring recording schedule There are two kinds of camera recordings: manual recordings and scheduled recordings.
  • Page 122 To configure snapshot settings: 1. Enter the Snapshot Settings interface. Configuration > Advanced Configuration > Storage > Snapshot 2. Select the desired snapshot type checkbox. Enable Event Timing: This enables a continuous snapshot based on a schedule. Enable Event-triggered Snapshot: This enable a snapshot based on a trigger event.

  • Page 123: Configuring Net Hdd

    Configuring Net HDD The network disk must be added and available in the network and configured to store recorded files, log files, and pictures. To add the Net HDD: 1. Enter the Net HDD interface. Configuration > Storage > Storage Management > Net HDD 2.

  • Page 124: Configuring Memory Card Detection

    3. Define the quota for recordings ad pictures. a. Enter the quota percentage for pictures and recordings. b. Click Save, and then refresh the browser. Note: Connect up to 8 NAS disks to the camera. Configuring memory card detection Memory card detection allows you to view the memory card status, lock the memory card, and receive notifications when the memory card is detected as abnormal.

  • Page 125: Configuring Lite Storage

    Remaining Lifespan: Displays the percentage of the remaining lifespan. Memory card lifespan is influenced by capacity and bitrate. Health Status: Displays the condition of the memory card; good, bad, or damaged. When the arming schedule and linkage methods are set and the status is anything other than good.

  • Page 126: Playback

    Playback View the recorded video files stored in the network disks or SD cards. To configure playback: 1.Click Playback on the menu bar to enter the playback interface. 2. Select the date and click Search. 3. Click to play the video files found on this date. Clare Vision Plus Camera User Guide...
  • Page 127 Use the toolbar on the bottom of Playback interface to control play. Table 3: Description of the Playback toolbar Icon Operation Play Pause Stop Slow down Speed up Playback by frame Capture a picture Start/stop clipping video files Enable/disable digital zoom Audio on and adjust volume/Mute Download video files Note:...

  • Page 128: Picture

    Picture Click the Picture tab to enter the picture searching interface. Search, view, and download the pictures stored in the local storage/network storage. Notes • Verify that the HDD, NAS, or memory card are configured before searching. • Verify that the capture schedule is configured. Configuration >...

  • Page 129: Application

    Application Click Application to enter the statistics counting interface. Search, view, and download the statistical information stored in the local/network storage. Face capture statistics After enabling the face capture function, view and download the face data from the Application tab. Use different charts to view the data. To access face capture statistics: 1.

  • Page 130: Heat Map Statistics

    Heat map statistics After enabling the heat map function, view and download the face data from the application tab. Use different charts to view the data. To access heat map statistics: 1. Select the report type. 2. Select the start/end time, and then click Counting. 3.
  • Page 131 2. Select the statistics type. 3. Select the start time, and then click Counting. 4. Select Table, Bar Chart, or Line Chart to view the results. Note: If you select a table to list statistics, you can export the data to an Excel file. Clare Vision Plus Camera User Guide...

  • Page 132: Understanding Camera Capacity In An Nvr

    Understanding camera capacity in an NVR When setting up your NVR and cameras, you may notice that some of the camera images may not display in Live View. This most often occurs when you are displaying images in 1×5 mode, or 1×7 mode because the total bit rate for all cameras is exceeding the NVR’s capacity.

  • Page 133: Adjusting Settings

    Adjusting settings Be aware of your NVR’s capacity and make adjustments if necessary. Adjust the bit rate by lowering the resolution, frame rate, or video quality setting. To adjust the setting: 1. Enter the Live View settings interface. 2. Adjust the Resolution, Frame Rate, and Video Quality settings. Clare Vision Plus Camera User Guide...

  • Page 134: Camera Installation

    Camera installation The below camera installations are subject to change based on model. For specifications, see each camera’s corresponding data sheet. Before you start • Make sure that the device in the package is in good condition and all the assembly parts are included.
  • Page 135 Align the camera body on the bracket, and then rotate the camera to tighten and secure the bracket. Attach cables. To mount the camera on the stand: 1. Drill the cable hole and the screw holes in the ceiling according to the supplied drilling template.
  • Page 136 3. Attach the camera to the bracket. 4. Adjust the surveillance angle. a. Loosen the knob to adjust the pan and tilt positions. b. After adjusting the angle of the camera to the desired position, fasten the knob. Clare Vision Plus Camera User Guide...

  • Page 137: Dome Camera Installation

    Dome camera installation To ensure the camera operates properly, install the camera according to the instructions below. Note: The dome camera instructions use the ClareVision CV-M13D10-ODI. Disassembling To disassemble the camera: 1. Loosen the three screws on the edge of the lower dome with screwdriver. 2.
  • Page 138 4. If you want to route the cables inside the ceiling, drill a cable hole in the ceiling according to the drill template. Skip this step, if you want to route the cables on the surface of the ceiling. 5. Attach the camera to the ceiling by aligning the holes of the back box with the holes on the ceiling.

  • Page 139: Conduit Installation On The Side

    Conduit installation on the side If you want to route the cables from side of the camera, you need to follow the steps below to install a conduit for cable routing. To route the cables from the side: 1. Rotate the waterproof plug counterclockwise to remove it from the camera. 2.

  • Page 140: Ceiling Mounting With Gang Box

    Ceiling mounting with gang box To mount the camera on the ceiling with a gang box: 1. Disassemble the camera. 2. Install the gang box in the ceiling. 3. Attach the mounting base to the gang box with two screws. 4.

  • Page 141: Wall Mounting

    9. Install the inner black liner back to the camera. 10. Align the lower dome with the camera. 11. Tighten the screws to secure the lower dome with the camera, as shown below. Wall mounting For the wall mounting, you have to purchase a wall mount. To mount the camera on the wall: 1.
  • Page 142 4. Secure the mounting base to the mounting adapter with four screws. 5. Route the cables through the hole in the center of the wall mount. 6. Align the camera with the mounting base. 7. Tighten the set screws to secure the camera with the mounting base. 8.

  • Page 143: Image And Focus Adjusting

    10. Install the inner black liner back to the camera. 11. Align the lower dome with the camera. 12. Tighten the screws to secure the lower dome with the camera. Image and focus adjusting To adjust image and focus: 1. Make the three-axis adjustment. 2.
  • Page 144 4. Loosen the focus lever and move the lever between F (Far) and N (Near) to obtain the optimum focus. 5. Tighten the focus lever. Clare Vision Plus Camera User Guide...

  • Page 145: Bullet Camera Installation

    Bullet camera installation To ensure the camera operates properly, install the camera according to the instructions below. Note: The bullet camera instructions use the ClareVision CV-B13B10-ODI. To mount the camera to a wall: 1. Attach the drill template on the wall. Screw Hole Template 2.
  • Page 146 8. Tighten the adjustable nut to complete the installation. Clare Vision Plus Camera User Guide...

  • Page 147: Sadp Software Introduction

    Appendix 1 SADP software introduction Description of SADP SADP (Search Active Devices Protocol) is a user-friendly, installation-free online device search tool. It searches for the active online devices in your subnet and displays their information. Using this software, you can modify the basic network information of the devices.

  • Page 148: Search Online Devices Manually

    Search online devices manually Click Refresh to view a current device list. All new devices are displayed on the list. Note: Click on each column heading to change the order of the information. Click to expand the device table and hide the network parameter panel on the right side, or click to show the network parameter panel.

  • Page 149: Port Mapping

    Appendix 2 Port mapping The following settings are for a TP-LINK router (TL-R410). The settings vary depending on the router model. To set port mapping: 1. Select the WAN Connection Type, as shown below. 2. Set the LAN parameters of the router as in the following figure, including the IP address and subnet mask settings.
  • Page 150 As the settings mentioned above, map the port 80, 8000, 554 and 8200 for the network camera at 192.168.1.23 To map the ports: 1. Map the port 81, 8001, 555 and 8201 for the network camera at 192.168.1.24. 2. Enable ALL or TCP protocols. 3.

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