Konica Minolta Magicolor 2450 User Manual page 133

Symptom
Not all pages
print.
Printer
resets or
turns off fre-
quently.
You are
experienc-
ing duplex
problems.
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Solving Other Problems
Cause
The Cancel key was
pressed.
The tray is empty.
A document is printed
with an overlay file
which has been cre-
ated by a non-magi-
color 2450 driver.
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Media or settings are
not correct.
Both the driver and
the application have
been set for collation.
Solution
Make sure no one pressed the Cancel
key while your job was printing.
Check that the tray is loaded with
media, in place, and secure.
Print the overlay file using a magicolor
2450 driver.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Contact Technical Support with the
error information.
For autoduplexing, make sure that you
have a duplex option installed.
Make sure that you are using correct
media.
See "Media Specifications" on page
52.
Do not duplex custom-sized media,
envelopes, labels, postcards, thick
stock, or transparencies.
Make sure that you have not mixed
media types in Tray 1.
Make sure the duplex option is installed
and declared in the Windows printer
driver (Properties/Configure tab).
In the printer driver (Layout/Dou-
ble-sided), choose "Double-sided".
For N-up on duplexed pages, choose
Collate only in the driver's Basic Tab.
Do not set collation in the application.
For N-up on multiple copies, choose
Collate only in the driver's Basic Tab.
Do not set collation in the application.
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