Facilityservice Settings - Cisco C20 TelePresence System Administrator's Manual

Cisco TelePresence System Quick Set C20 and Profiles using C20
Contents

FacilityService settings

FacilityService Service [1..5] Type
Up to five different facility services can be supported simultaneously. With this setting you can
select what kind of services they are.
A facility service is not available unless both the FacilityService Service Name and the
FacilityService Service Number settings are properly set.
Only FacilityService Service 1 with Type Helpdesk is available on the Touch controller. Facility
services are not available when using the remote control and on-screen menu.
Requires user role: ADMIN
Value space: <Other/Concierge/Helpdesk/Emergency/Security/Catering/Transportation>
Other: Select this option for services not covered by the other options.
Concierge: Select this option for concierge services.
Helpdesk: Select this option for helpdesk services.
Emergency: Select this option for emergency services.
Security: Select this option for security services.
Catering: Select this option for catering services.
Transportation: Select this option for transportation services.
FacilityService Service 1 Type: Helpdesk
Example:
FacilityService Service [1..5] Name
Set the name of each facility service. Up to five different facility services are supported.
A facility service is not available unless both the FacilityService Service Name and the
FacilityService Service Number settings are properly set.
Only FacilityService Service 1 is available on the Touch controller, and its Name is used on the
facility service call button. Facility services are not available when using the remote control and
on-screen menu.
Requires user role: ADMIN
Value space: <S: 0, 255>
Format: String with a maximum of 255 characters.
FacilityService Service 1 Name: ""
Example:
D14637.10 Profile C20 and Quick Set C20 Administrator Guide TC6.1, APRIL 2013.
Introduction Web interface System settings System settings
FacilityService Service [1..5] Number
Set the number for each facility service. Up to five different facility services are supported.
A facility service is not available unless both the FacilityService Service Name and the
FacilityService Service Number settings are properly set.
Only FacilityService Service 1 is available on the Touch controller. Facility services are not
available when using the remote control and on-screen menu.
Requires user role: ADMIN
Value space: <S: 0, 255>
Format: String with a maximum of 255 characters.
FacilityService Service 1 Number: ""
Example:
FacilityService Service [1..5] CallType
Set the call type for each facility service. Up to five different facility services are supported.
A facility service is not available unless both the FacilityService Service Name and the
FacilityService Service Number settings are properly set.
Only FacilityService Service 1 is available on the Touch controller. Facility services are not
available when using the remote control and on-screen menu.
Requires user role: ADMIN
Value space: <Video/Audio>
Video: Select this option for video calls.
Audio: Select this option for audio calls.
FacilityService Service 1 CallType: Video
Example:
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