Appendix B Regulatory Information - Getac S400 User Manual

Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light amber).
Make sure that the AC adapter is properly connected.

Make sure that the battery is not too hot or cold. Allow time for the battery

pack to return to room temperature.
Make sure that the battery pack is installed correctly.

Make sure that the battery terminals are clean.

The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be charged

to its full potential. Initialize the battery to solve the problem. (See "Initializing
the Battery Pack" in Chapter 3 for instructions.)
The battery operating time indicated by the battery meter does not match the
actual operating time.
The actual operating time can be different from the estimated time, depending

on how you are using the computer. If the actual operating time is much less
than the estimated time, initialize the battery. (See "Initializing the Battery Pack"
in Chapter 3 for instructions.)
Bluetooth Wireless Transmission Problems
I cannot connect to another device with Bluetooth wireless technology.
Make sure that both devices have activated Bluetooth feature.

Make sure that the distance between the two devices is within the limit and

that there are no walls or other obstructions between the devices.
8-3
Troubleshooting